Blue Guardian Futures - Futures Firm Reviews

My experience with Blue Guardian Futures’ handling of payouts has been deeply disappointing. Four requests remain unpaid: one was rejected with a disputed KYC allegation, while three remain unresolved. Support has acknowledged my concerns but has not provided a substantive resolution. PAYOUT REQUESTS On 22 September 2026, I submitted four payout requests covering $7,855 in profits before the profit split and processing fees. The confirmation emails listed a combined payout amount of $7,069.50 after the 90% split and before processing fees. They explicitly stated that the requests would be processed within 24 business hours. My dashboard records from 26 September show: • One request covering $1,850 in profits rejected, corresponding to a payout of $1,665 before fees. • Three requests covering $6,005 in profits marked Processing, corresponding to payouts totalling $5,404.50 before fees. As of 28 September, I have received no payment for these four requests. I am disputing one rejection and seeking individual decisions on three pending requests—not claiming that all four were rejected. PROCESSING TIME AND COMMUNICATION Using Blue Guardian’s published Monday–Friday, 9am–5pm Dubai schedule, 29 hours and 50 minutes of scheduled working time had elapsed after submission by 28 September at 2:50pm Dubai time. This excludes the weekend and hours outside that schedule. That exceeds 24 business hours by 5 hours and 50 minutes, but the calculation does not deduct any compliance-review suspension or establish when the firm considered each request eligible for processing. If Blue Guardian considers an exception applicable, I expect it to identify which request is affected, explain the reason and state when the review or suspension began. I understand that verification can require additional time. What I expect is a clear explanation of the outstanding issue, whether any action is required from me and when I can expect a decision. DISPUTED KYC ALLEGATION The rejected request was labelled “KYC FRAUD USE OF VIRTUAL MACHINE”. I dispute this allegation. I use Windows through Parallels on my Mac for DeepCharts, but I completed identity verification from macOS. Using a virtual machine for trading does not, by itself, establish that it was used to access or complete identity verification. I asked Blue Guardian to identify the specific KYC session or activity relied upon, provide the supporting evidence and cite the exact contractual provision or policy applied. The dashboard also displayed Identity Verified. I recognise that this status alone does not establish the circumstances of every verification session; that is why I am requesting the actual evidence and a manual review. SUPPORT AND APPEAL I raised the payout delays with support on 25 September and appealed the rejection on 26 September. Support acknowledged my concerns, said the matter had been escalated and promised to investigate. As of 28 September, I have not received a substantive appeal outcome, the requested KYC evidence, individual decisions resolving the three pending requests or a clear completion timeline. My complaint is not that nobody replied. It is that the replies have not answered the specific questions or resolved the payout issues. A promise to investigate is not a resolution. OVERALL EXPERIENCE I find this handling unacceptable. A serious allegation requires supporting evidence, a clear explanation and a meaningful opportunity to challenge it. Each payout request deserves an individual, reasoned decision. Based on this experience, I cannot recommend Blue Guardian Futures. I have retained the confirmation emails, support correspondence and dashboard recordings for private verification. I will update this review to accurately reflect any subsequent explanation, payment or resolution.

$10,000 payout rejected and 5*50k accounts manually breached. Pretty disappointed with how BlueGuardian handled my $10K payout. I requested a $10K payout from 5 x $50K Reserve accounts. Instead, all 5 were manually breached for allegedly “hedging”. I asked for proof. They showed me trades from August 3 on 5 old eval accounts that had already become inactive and weren’t even the accounts associated with my payout. The payout accounts were started on September 2. What makes this even more confusing is that I had already received a $10K payout from Blue Guardian on August 18. I genuinely never hedged my accounts, and I still haven’t been shown how the August 3 trades establish that I hedged the accounts I requested the payout from. I’ve asked for a proper review. Hopefully this gets cleared up, but for now, very disappointing experience.

I have been trading with Blue Guardian Futures for a few months and spent over $5,000 on multiple accounts. After finally becoming profitable and requesting a payout of over $12,000, they refused to pay, ignored my emails, and eventually banned my account. What is especially concerning is that while you are losing accounts and spending thousands, they never question your trading or risk management. But the moment you request a payout, they suddenly introduce an interview and start criticizing your trading approach as a reason to deny your payout. This is extremely unfair and misleading. They later offered me a refund for only 3 accounts, while refusing to pay my profits or refund the full amount I spent. Be aware: they can introduce additional checks at any time and use them as a reason to deny payouts. Even if you follow the rules, they can still refuse your payout and ban your account. Please be careful — this company operates in a way that puts traders at serious risk of losing their money.

Support/Customer Care: The support is THE worst I have ever seen, they will gaslight you, ignore you, close tickets on you without solving the problem, when you ask them to clearly state their rules they will tell you „its common knowledge“. They will DELETE your messages in discord when you ask about payouts. They will BAN you if you write in the chat that you didnt get your payout. I have screenshots of this and many other conversations with them. Dashboard: OK at best, sometimes Live sometimes Not. Credentials/Payouts: They rejected my payout and BREACHED my account. When I asked them why they just sent me a link to their FAQ without answering my questions. After going back and forth with the support for over 30min he just said „You traded News“ and closed the Ticket. When I asked him to show me which news I traded he simply ignored me. I had to inform them I would request a chargeback on my credit card, etc.. ONLY THEN, he said he will talk to his superior. Answer was:“ The account will be restored but the profits from the News will be removed.“ FAST FORWARD TO TODAY: I did NOT get my account and I did NOT get my Payout.