Reviews741
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3.7
PHReviews
3.0
Trader’s Satisfaction
$10K
2 Steps
I just want to share my recent experience from AscendX capital. i requested a payout on my payout date which is Aug 21 2024. then I received an email from their risk team saying "After a thorough review of your account, it has come to our attention that you have violated the following trading rules:" 2 Minute: Trade ID: 9144180 when I appealed the issue they are not addressing the issue family the ascend x just replied "I hope this email finds you well. The risk and compliance team has already emailed you and the review has been made final in you...
N/A
0
none
the least i like about the firm is that they give compensation but this time I don't know because of this issue
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
After a thorough review of your account, it has come to our attention that you have violated the following trading rules: 2 Minute: Trade ID: 9144180
Summary
what's happening to ascendx capital? they're not actively replying to the customer appeal tickets properly. they are not addressing it properly, they just decide on what the teams decision and not listen to the customers side. they are being one sided.
Documents From Reporter
3.7
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Ascendx Capital have a great support team, trading conditions are the best around, funded contracts are issued quickly, payouts are always on time, rules are straightforward, and their pricing has to be one of the best in the sector. I love trading with Ascendx, the community is strong, more like a family, and I have zero worry or fear, as I know if I trade within the rules that I will get paid, what more can you ask for.
1 Month +
0
2
Love the trading conditions, the support team and the community
Haven’t got any dislikes
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
3.7
UZReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
AscendX is "Orca" in prop industry. In principle, i can write and the whole essay about pros of AscendX, but let's do it more capaciously and as transparent as possible. 1. Payouts. 90% profit split and AscendX is like Deustch KfW Bank. You follow the rules - you receive the payout already on the next day, and all the time James and Alex (CEOs) congratulate payout receivers by themselves. 2. Rules: No cosistency rules. No wild interwievs to receive payouts(even if you have to receive 20k payout - the next day you will receive). No hidden rules. Just...
3 Months +
2
3
Price, Payouts, Rules, Support, Community, CEO, Constant growth
None
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
3.7
IDReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Ascendx Capital: Your Partner in Trading Success Ascendx Capital offers traders a fantastic opportunity to grow their trading careers. By providing substantial funding and a generous profit-sharing model, they empower traders to focus on their strategies and maximize their earning potential. What makes Ascendx Capital stand out: Lucrative profit sharing: Traders keep a significant portion of their earnings. Flexible trading environment: Enjoy the freedom to manage your trading time. Strong support: Benefit from resources and tools to help you succee...
3 Months +
5
2
the BOSS (alex) is KIND
customer service should be more active regarding replying email.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
3.7
Reviews
1.0
Trader’s Satisfaction
$100K
2 Steps
I requested for my first payout to Ascendx Capital on 31st July 2024, but still no response from them. I have raised ticket also and several emails also, but no response. I followed all the rules and made $1405 on my first funded account. Also I made another payout request on another funded account of Ascendx Capital on 6th August of $ 525 and still no response from them. I will never recommend to go with this company and it is the worst experience i had with any prop firm.
1 Month +
0
3
Only the discount offers, but ultimately, they won't pay.
No never paid for my fair payout requests on 2 funded accounts
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
3.7
Reviews
1.0
Trader’s Satisfaction
$30K
2 Steps
I want to share my terrible experience with ascendxcapital to warn others. I bought for a challenge trading account, and I passed phase 1 and 2 to funded account, after making $1,362 in profits, I requested a withdrawal. Without any valid explanation, my account and profits were suddenly confiscated. The company accused me of fraudulent activity when I tried to withdraw. They refused to provide any evidence or clear explanation. I strongly advise against dealing with this company—don't risk your money with them
N/A
0
Nothing
All things this is scam propfirm
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
3.7
PYReviews
1.0
Trader’s Satisfaction
$400K
2 Steps
At the end, I have been scammed by this firm, had some payouts, but as time went passing things were getting more shady every time, including payout delays for 2 weeks, and ended up being banned in a shady way and got stolen 400k on funded accounts. Before the migration on Mt5 was completed, I had 400k on funded accounts that were waiting to get migrated, even some of those accounts had pending profits to be withdrawn. I waited 6 months to get these accounts migrated, but at the date of migration of one of those account, they added a shady account o...
1 Month +
3
7
Nothing, got unfairly banned and lost 400k on funded accounts
Payout delays and shady conditions after firs payout.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Falsely accused me to claim and old account
Summary
This firm Banned me, accusing me of falsely claim an old funded account. I was waiting 400k on funded accounts from the migration of mt5, account that I waited for 6 months, when finally the date of one of those accounts arrived, they added an old funded account on "Funded" stage on dashboard, probably to make me go to support and ask (Wich I did) for that account and acusse me of supposely claim that account. I had a total of 400k of funded account, that they promised me to refund, but 3 months have passed since then and still no news about it, and every time I try to contact their Ceo or Support I get blocked or ignored.
Documents From Reporter
3.7
MYReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Totally bad experience with this prop. I buy challenge and passed p1, p2 with no problem until I get funded account. On 3 july I request my payout and they doing announcement saying Malaysia and sg trader account will freeze due to malicious trading from a group of sg and Malaysia trader. So this investigate take almost 3 weeks just done. So they release those sg and Malaysia trader unaffected, I am one of them who no affect. I even ask their risk team whether my funded account is it can trade as normal and they told me is ok to trade as normal. So...
1 Month +
0
2
Totally bad experience with my first payout denial with ridiculous reason and no proof to show me. This is the proof that I have since they have block me to access their website.
Totally bad experience with my first payout denial with ridiculous reason and no proof to show me.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Malicious trading
Summary
I finish 14 days payout cycle when I request payout, they just reject my payout saying I do malicious trading with no proof show to me
Documents From Reporter
3.7
GHReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
Payout is on time(less than 48hrs ) but got mine less than 24hrs ,mods are very reliable and fast at that,the co-founders are also great people helping to resolve issues and now they getting their own broker which brings back mt5 again so we good hope to see them keep this up
N/A
0
1
Payout frequency and the fact they pay me ,mods working fast and the co-founders helping out
Nothing for now
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
August 7, 2024
Appreciate the positive review, Joseph. Congratulations on your swift payout, and hopefully there's more to come soon! We are very excited to finally release our own P5 broker, which has been weeks in the making and we have also invested a significant amount of funds into building our own infrastructure and implementing various improvements. We're positive that traders will love what we have in store for the future!
3.7
DEReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
I am Trading with AscendXCapital for 3 Months now. Since then there are some bad rumours I cannot understand. My experience with them has been very good. The Support is always answering in a kindly manner, even when many People keep asking the same questions. They also added rules since I started, which didnt stop me from trading with them. Especially as they are launching MT5 soon, I feel very comfortable with them. Thank you Alex and the whole Team for Supporting our Trading Journey with you and I Look forward to get max. Funded with AscendX.
N/A
0
Incredible friendly Support-Staff and MT5 with their own brokerage coming soon.
No DXTrade App. But I dont like DX anyway.
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
3.7
741
total reviews
5
362
4
155
3
36
2
19
1
169