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3.7
KHReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Do not buy an account from this firm. I bought an MT5 account with this prop firm and they migrated to Ctrader which took them one whole month to give me credentials. After a month, they gave me a terminated account which I tried asking for review but they never got back to me. I tried asking them on Twitter, customer support via email..etc. Soon enough the account started working (with massive spreads) but on their website dashboard, my account is listed as "failed". No customer support has been recieved til this day and it has been months since.
N/A
0
They always have 50% discounts.
-the spreads -customer support -account metrics -not delivering their promises -misleading advertisement
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
None
Summary
According to them, they are still migrating from MT5 to Ctraders and my account just happened to be breached.
Documents From Reporter
3.7
GBReviews
5.0
Trader’s Satisfaction
$400K
2 Steps
got record payout from ascendx, 85k after split! i still remember when i had made 44k in 1 day and was worried the a new firm will f me over but alex(ceo) called him self and assured me that as long as you don't break any rules you will be fine. i then took the account to 96k. my payout was processed with any issues. - all trades were taken with a stop loss and didn't trade news at all. nothing bad to say about this firm. even recommended it to my mates and some even got 30k+ payouts from here
1 Month +
2
5
alex is always there in the chat when i need him. they got values and not relying on this business alone for living
3rd party broker, but i hear that's about to change in 4 weeks time
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 31, 2024
That's just awesome, Simranjit. We're glad to be such a huge part of your progress, and glad to have assisted you to this awesome, record-breaking payout which we are proud of as much as you are! Boss was very excited to hand over the record payout personally and to hear about your journey. It's inspiring to see our traders succeed. Indeed, our boss does his best to interact with traders, despite being very busy. Our own P5 broker is coming along nicely, and glad to see traders are as excited as we are about this. To be launched in a few weeks!
3.7
GBReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
A great firm so far.. The CEO's Alex and James are amazing always at hand for the customers often deal with queries by themselves.. This firm is the only form that I have dealt with that actually looks after their clients. This firm will go far they're literally changing lives. Often discord is where you find the reality and this discord is always positive.. Top firm
N/A
0
Customer service and the CEO's involvement
Waiting days on funded account currently at 5 days possibly could be reduced
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
3.7
GBReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Finally!!!! A prop firm that does what it says on the tin. Smooth payouts and decent communication. A good active discord with helpful mods. Personally I see the firm going far!!!
Less 1 Month
1
1
Support is second to none, smooth payout process
Absolutely nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 31, 2024
What an awesome review, appreciate it , Scott. Our dedicated support agents and moderators are always there to assist our clients and we're glad traders acknowledge our hard work.
3.7
DZReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I bought the account through propfirm match with match 50% discount, I love the team Alex and James they do there best to make client happy Although they got some tech issues but the do the best to solve it
1 Month +
1
1
Alex
Freshdask and hope it gets better in future
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
August 2, 2024
Thank you for the kind review, Charaf, and for acknowledging our hard work. We indeed do our best to tackle any issues that arise and bosses do an awesome job planning ahead and making business decisions that will benefit both us and our traders and potential new clients as well. All aspects of the company will get better and processes will be running more smoothly once all of our improvements are integrated. Our goal is to always keep improving.
3.7
BGReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
I don't know if there is prop frm with so many problems, migrations and delays. In the past 2 months they migrated my account 2 times and there is new migration on the way after 2 months. I bought a challenge from Ascendx because they offered news trading, untill now. Today they introduced news rule - 10 min before and 10 min after high impact news, which is ridiculous, in the normal prop firms if there is news rule it is 2 min, Not just that, they using some fake news calendar wich consider almost any medium impact news as high impact. This is sp...
N/A
0
Good spresds
Changing trading rules for existing accounts
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
3.7
MAReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
The head of risk team rejected my contract after passing both phases saying i breached in phase 1 and muting me after that while i have reports from mt5 with exact statistics and they don’t wont to give me any answer after showing them
N/A
0
1
Nothing
Nothing
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Equity breach
Summary
They say i breached equity and they didn’t track while my track record in the dash and in mt5 report shows i was bo even close to breach
Documents From Reporter
3.7
INReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I purchased a 100K account with MT5 and when it got removed they shifted the platform to cTrader. I was in a drawdown when it happened which lead to a false breach on my account. Contacted customer support and they said it’s gonna get fixed with compensation. Even though I received a cTrader account, it was disabled and I couldn’t place any trades. So I contacted the customer support again and they asked me to wait till the issue is resolved. After a few days it was still unresolved so they issued a new and fresh 100K account.
N/A
0
Exceptional service. Excellent customer support. Sleek website interface.
Takes time to get a response because of high traffic but they will fix your issue nonetheless.
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 25, 2024
Thanks for the review, Mohammed! We do our best to respond to client enquiries promptly, but as you mentioned we do face high traffic at times, especially right after an announcement or event. But such is the case everywhere. However, we are working hard to implement improvements that will address this as well. Glad we got your account sorted, happy trading!
3.7
UAReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
I have been trading in Ascendx since the beginning of April 2024. before buying the challenge, I sat in their Discord for a week and talked with them - active CEOs, and a quick response from mods and support currently, for me, this company has a great potential to become #1 in the market because: they will have their own broker (introduction in ~2 months), fast payouts, incredible team (helped solve all issues, I like them not just as a team, but as people ), trading on MT5. since the company will implement its own broker, we have the opportunit...
1 Month +
1
1
the team helps in any matter, a good foundation for long-term work, fast payouts, active CEOs, no problems with the spread
the only minus for me is x2 leverage for crypto on Ctrader (x10 for mt5). but this is due to the fact that the Purple broker has such conditions, with the Ascendx broker it will be different
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
June 24, 2024
Thank you for this awesome and detailed review, Sasha! We appreciate your support and belief in us. Indeed this review sums every up well - we are in the progress of building our own Broker, our founders are determined to re-invest profits into scaling the firm and making sure we have the best tech to offer our traders the best platform and conditions possible.
3.7
Reviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Great prop firm. Some reviews might be bad but in my opinion is does not do justice to this prop firm. The customer service is great and they help whenever you need. It’s a new prop firm so some of you might be scared to try it out but trust me - join and make use of the discount codes before this firm takes off without you.
N/A
0
Fast responses and great minds. Love to grow together with this prop firm. Really love this firm.
Migration problem but they help and give away discount codes and other options to compensate for any inconvenience.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
June 24, 2024
Appreciate the kind review, Kasim! We indeed do our best for clients and are always ready to help. We are not sleeping on our success however, and are constantly looking to build and improve. We are aiming for the top!
