© 2025 Prop Firm Match. All rights reserved.
© 2025 Prop Firm Match. All rights reserved.
CEO
Trust Pilot
Date Created
Years in Operation
4.3
266
total reviews
5
190
4
30
3
7
2
7
1
32
266 Reviews
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Reviews
1.0
Trader’s Satisfaction
$100K
2 Steps
I want to share my deeply disappointing experience with AscendX Capital. As a funded trader with them, I worked hard and successfully made $23.7k on a $100k account. While they did pay out my profits, their actions afterward left me feeling betrayed and frustrated. On a Friday night, without any prior warning, they abruptly disabled my account. I spent the entire Monday trying to get answers, but my inquiries were ignored. Instead of addressing my concerns, they kicked me out of their Discord server and sent an email claiming my account was disabled...
1
1
Honestly, everything was delayed and flawed, like a broken cart barely moving but falling apart at the same time.
them banning me for just making money
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
community guidelines breach
Summary
On a Friday night, without any prior warning, they abruptly disabled my account. I spent the entire Monday trying to get answers, but my inquiries were ignored. Instead of addressing my concerns, they kicked me out of their Discord server and sent an email claiming my account was disabled due to a "community guidelines violation." When I asked for proof or an explanation, I was met with complete silence.
Images From Reporter
Reviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I love AscendxCapital because it's the gateway to becoming a funded trader with flexibility & freedom. Simple & achievable evaluations trading on your terms without time limit , no profit caps. Customer care is topnotch, Fast speed of execution of trades, no slippage, lowest spread I ever experience on cTrader , Dashboard is user-friendly and my trading credentials was release fast in less than 15mins . Overall I recommend AscendxCapital to all traders as the best premier prop trading partner for global market access.
1 Month +
I love AscendxCapital flexibility & freedom. Simple rules & lowest proit target, achievable evaluations trading on your terms without time limit, no profit caps
None
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CMReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Stopped trading my 50k funded account on April 2, 2024 as I temporarily relocated in an area with no internet. In mid June noticed that my account was inactive due to account migration and platform migration. Contacted Alex and problem smoothly solve. Was equally entitled to a free account of a lower as was the case of other funded traders. Really appreciate the customer care of Ascendx Capital as I could loss the funded account (was the case with another firm under same conditions).
3 Months +
6
Customer satisfaction their priority.
Delays in issuing contracts for funded accounts to traders who pass phase 2.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
We try to be as reasonable and understanding of traders as possible here at AscendxCapital. We do our best to ensure our traders do not have their account taken away from them unfairly due to real-life situations, as we understand that things can happen. This is proof that we have our traders in mind and support them, unlike these other firms. Thank you for the review, Suh!
KHReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Do not buy an account from this firm. I bought an MT5 account with this prop firm and they migrated to Ctrader which took them one whole month to give me credentials. After a month, they gave me a terminated account which I tried asking for review but they never got back to me. I tried asking them on Twitter, customer support via email..etc. Soon enough the account started working (with massive spreads) but on their website dashboard, my account is listed as "failed". No customer support has been recieved til this day and it has been months since.
They always have 50% discounts.
-the spreads -customer support -account metrics -not delivering their promises -misleading advertisement
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
None
Summary
According to them, they are still migrating from MT5 to Ctraders and my account just happened to be breached.
Images From Reporter
GBReviews
5.0
Trader’s Satisfaction
$400K
2 Steps
got record payout from ascendx, 85k after split! i still remember when i had made 44k in 1 day and was worried the a new firm will f me over but alex(ceo) called him self and assured me that as long as you don't break any rules you will be fine. i then took the account to 96k. my payout was processed with any issues. - all trades were taken with a stop loss and didn't trade news at all. nothing bad to say about this firm. even recommended it to my mates and some even got 30k+ payouts from here
1 Month +
2
5
alex is always there in the chat when i need him. they got values and not relying on this business alone for living
3rd party broker, but i hear that's about to change in 4 weeks time
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
That's just awesome, Simranjit. We're glad to be such a huge part of your progress, and glad to have assisted you to this awesome, record-breaking payout which we are proud of as much as you are! Boss was very excited to hand over the record payout personally and to hear about your journey. It's inspiring to see our traders succeed.<br>Indeed, our boss does his best to interact with traders, despite being very busy. Our own P5 broker is coming along nicely, and glad to see traders are as excited as we are about this. To be launched in a few weeks!<br>
GBReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
A great firm so far.. The CEO's Alex and James are amazing always at hand for the customers often deal with queries by themselves.. This firm is the only form that I have dealt with that actually looks after their clients. This firm will go far they're literally changing lives. Often discord is where you find the reality and this discord is always positive.. Top firm
Customer service and the CEO's involvement
Waiting days on funded account currently at 5 days possibly could be reduced
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Finally!!!! A prop firm that does what it says on the tin. Smooth payouts and decent communication. A good active discord with helpful mods. Personally I see the firm going far!!!
Less 1 Month
1
1
Support is second to none, smooth payout process
Absolutely nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
What an awesome review, appreciate it , Scott. Our dedicated support agents and moderators are always there to assist our clients and we're glad traders acknowledge our hard work.
DZReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I bought the account through propfirm match with match 50% discount, I love the team Alex and James they do there best to make client happy Although they got some tech issues but the do the best to solve it
1 Month +
1
1
Alex
Freshdask and hope it gets better in future
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Thank you for the kind review, Charaf, and for acknowledging our hard work. We indeed do our best to tackle any issues that arise and bosses do an awesome job planning ahead and making business decisions that will benefit both us and our traders and potential new clients as well. All aspects of the company will get better and processes will be running more smoothly once all of our improvements are integrated. Our goal is to always keep improving.
BGReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
I don't know if there is prop frm with so many problems, migrations and delays. In the past 2 months they migrated my account 2 times and there is new migration on the way after 2 months. I bought a challenge from Ascendx because they offered news trading, untill now. Today they introduced news rule - 10 min before and 10 min after high impact news, which is ridiculous, in the normal prop firms if there is news rule it is 2 min, Not just that, they using some fake news calendar wich consider almost any medium impact news as high impact. This is sp...
Good spresds
Changing trading rules for existing accounts
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
MAReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
The head of risk team rejected my contract after passing both phases saying i breached in phase 1 and muting me after that while i have reports from mt5 with exact statistics and they don’t wont to give me any answer after showing them
1
Nothing
Nothing
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Equity breach
Summary
They say i breached equity and they didn’t track while my track record in the dash and in mt5 report shows i was bo even close to breach
Images From Reporter
