© 2025 Prop Firm Match. All rights reserved.
© 2025 Prop Firm Match. All rights reserved.
CEO
Trust Pilot
Date Created
Years in Operation
4.3
266
total reviews
5
190
4
30
3
7
2
7
1
32
266 Reviews
Sort by
INReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I purchased a 100K account with MT5 and when it got removed they shifted the platform to cTrader. I was in a drawdown when it happened which lead to a false breach on my account. Contacted customer support and they said it’s gonna get fixed with compensation. Even though I received a cTrader account, it was disabled and I couldn’t place any trades. So I contacted the customer support again and they asked me to wait till the issue is resolved. After a few days it was still unresolved so they issued a new and fresh 100K account.
Exceptional service. Excellent customer support. Sleek website interface.
Takes time to get a response because of high traffic but they will fix your issue nonetheless.
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Thanks for the review, Mohammed! We do our best to respond to client enquiries promptly, but as you mentioned we do face high traffic at times, especially right after an announcement or event. But such is the case everywhere. However, we are working hard to implement improvements that will address this as well. Glad we got your account sorted, happy trading!
UAReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
I have been trading in Ascendx since the beginning of April 2024. before buying the challenge, I sat in their Discord for a week and talked with them - active CEOs, and a quick response from mods and support currently, for me, this company has a great potential to become #1 in the market because: they will have their own broker (introduction in ~2 months), fast payouts, incredible team (helped solve all issues, I like them not just as a team, but as people ), trading on MT5. since the company will implement its own broker, we have the opportunit...
1 Month +
1
1
the team helps in any matter, a good foundation for long-term work, fast payouts, active CEOs, no problems with the spread
the only minus for me is x2 leverage for crypto on Ctrader (x10 for mt5). but this is due to the fact that the Purple broker has such conditions, with the Ascendx broker it will be different
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
Replied:
Thank you for this awesome and detailed review, Sasha! We appreciate your support and belief in us. Indeed this review sums every up well - we are in the progress of building our own Broker, our founders are determined to re-invest profits into scaling the firm and making sure we have the best tech to offer our traders the best platform and conditions possible.
Reviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Great prop firm. Some reviews might be bad but in my opinion is does not do justice to this prop firm. The customer service is great and they help whenever you need. It’s a new prop firm so some of you might be scared to try it out but trust me - join and make use of the discount codes before this firm takes off without you.
Fast responses and great minds. Love to grow together with this prop firm. Really love this firm.
Migration problem but they help and give away discount codes and other options to compensate for any inconvenience.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Appreciate the kind review, Kasim! We indeed do our best for clients and are always ready to help. We are not sleeping on our success however, and are constantly looking to build and improve. We are aiming for the top!
5.0
Trader’s Satisfaction
$200K
2 Steps
I like this firm, Owner Cool brev 👍 Choosing the "best" proprietary trading firm often depends on individual preferences and needs, but some factors that might make AscendX stand out could include: 1. **Funding and Capital**: AscendX might offer substantial capital to traders, allowing them to trade larger positions and potentially earn higher profits. 2. **Technology and Platforms**: The firm could provide advanced trading platforms and tools, giving traders an edge in executing and managing trades. 3. **Training and Education**: Comprehensive tra...
Alex
Reece kidding nothing 10/91
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Appreciate the detailed review, ser! We are indeed a supportive and friendly community - not just a prop-firm offering traders a great platform, tools and mindset tips to succeed. We have achieved massive growth over a short period of time, and that wouldn't be possible without our innovative approach to the business side of things, and family approach to our community. We are also constantly looking to build and improve.
INReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
This is one of the best firm with huge discounts offered the support team is excellent they are always available to solve your issue totally recommend ❣❣
Support team
Nthing it's the best
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
We're always there for you - appreciate you thanveer and also thanks for the kind review!
CAReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Never received funded account credentials 3 weeks after passing. Ascendx is an absolute mess. All you have to do is go sit on there on their Discord channel for a while and you'll see for yourself. It's non-stop issues. I can tell you from watching Discord that most users are not reporting their negative experiences. I suppose it's so they don't get blocked. They ignored 3 support tickets / emails. I've considered my money gone.
1
The low price
Ignored. No funded account credentials after passing.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
Replied:
Hello there, we have also replied to you on Trustpilot sir. Our Discord has more than 12,000+ members, and most clients only post in General chat when they have an issue. Yet we do our absolute best to answer those inquiries promptly, as our staff are successfully and evidently doing. All of the issues that we've had also has been resolved by now, so we're surprised to see your issue has not been resolved. Has it been sorted for you by now? If not, we'd love to assist you, Mark. Please email us at: [email protected] to discuss your case. Client satisfaction is important to us - and we'd appreciate a more positive outlook if those issues were resolved for you. Thank you.
MYReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
keep giving issue of Tech problem and DISABLED many traders from executing trades and false BREACHED the accounts. Many traders are not happy and complaining in the discord, but they asked to submit ticket / email support. Worst part is the discord not allowed to open ticket, they BLOCKED user from submitting tickets. And emails never reply and just ignored the problem by answering.. Tech team is working hard on it, please be patient.. Problems never resolved for 4~5 weeks. Many complaining but Ascendx Capital not solving at all. Do NOT buy any acco...
NONE.. empty promises and scam traders with 50% discount
cheap but scam in disguise
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Reason
Breach Reason
Tech issue
Summary
falsely BREACHED many trader accounts and keeps giving excuses is tech issue and never solve it
Images From Reporter
Replied:
Hello, James. All of the issues that we've had also has been resolved by now, so we're surprised to see your issue has not been resolved. Has it been sorted for you by now? If not, we'd love to assist you, James. Please email us at: [email protected] to discuss your case. Yes, we've had an issue where False breaches were reported and detected for our traders. We do apologize for the inconvenience. We understand, that these disruptions are frustrating and distracting to traders. Once again - our Tech team has now fully resolved the issue, as we've said. So it wasn't an excuse, but simply reality. Unfortunately, literally all successful companies in the world have faced issues, but success is determined how well they find solutions and resolve these. In our eyes, we are very resilient and tackle any issues that arise in a prompt and effective manner. We also offered Refunds to traders for accounts that were untraded, have no issues paying people out ( biggest single payout being $84,000+ ) so how exactly are we a scam sir?
Reviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I've been recently funded with Ascendx capital and i have nothing but good things to say. Spreads and executions were great, i traded mostly crpto. Payout was fast , and the support team and owners are good people. They just need to fix a little bit their dashboard, but they're working on it
Less 1 Month
1
7
Spreads, leverage and executions on cryptos
Dashboard but will get better
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Appreciate the positive review, Andrea! We try our best to offer traders the best trading conditions possible. Our recent investment into our own new broker is proof of that. Improvements are happening in all areas of the business all with the aspiration to offer unmatched trading experience for you guys. Thank you!
Reviews
5.0
Trader’s Satisfaction
$10K
2 Steps
This is a relatively new firm. I really like it I have like 4 fundeds from them. When they moved from brokers they forced closed all trades so few of mine were running loss but after that I got all my loses recovered which is very good. Owner is also really nice he helps u with every issue there is.
Fast and nice customer service
The credentials took long to come
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
Replied:
Appreciate the kind review, Louis. Usually we issue the credentials almost instantly in most cases, but when we were facing issues we've had a little delay in that department. However, we have implemented significant improvements since then and we're back to smooth sailing once again!
Reviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Asendex always show commitment to their customers. They are honest and have great integrity. The CEO is always available to help with any issues and immediately sorts them. Trading conditions are great and there are no hidden rules. Had my first payout with them without any issues and would reccomened them to any serious trader
How seriously they treat customer satisfaction and how honest they are.
Payout process is a bit confusing but they have a great team to help you with it.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Thank you for the kind review! We're glad you've had such a positive experience with us and it makes us happy to see that clients are satisfied. We will keep improving our services as we have very high aspirations and goals to achieve in this space. Thank you for being part of our journey.
