© 2025 Prop Firm Match. All rights reserved.
© 2025 Prop Firm Match. All rights reserved.
CEO
Trust Pilot
Date Created
Years in Operation
4.3
266
total reviews
5
190
4
30
3
7
2
7
1
32
266 Reviews
Sort by
BSReviews
4.0
Trader’s Satisfaction
$120K
2 Steps
To me this prop firm has great potential to be great company. So far the customer service reps try there best to answer all question from customer. Also the trading conditions are great. I do wish they had option for zero spreads. Hope that i get my payout as today makes 14days on my account. Will wait to see so i can update my review.
Less 1 Month
3
Fast account received after purchase. 90% payout from the start great CS
Recently there has been some dashboard problem that have lasted longer than I think they should.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
Replied:
Thanks for your review, Shandera. We've now addressed the issues stated and are investing into improving and growing our company, so we can all benefit from this in the long run. Client satisfaction is important to us and we're glad you've had a positive experience with us so far!
MYReviews
4.0
Trader’s Satisfaction
$200K
2 Steps
their customer support team are top notch, always managed to solve my issue asap. Trading conditions are great as they are offering MT5 trading platform.
their customer support team is one of the best among other prop firm
the speed of issuing contract are quite long compare to other prop firm which it could take up to 1week time
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
Replied:
Appreciate the kind review, Lim! We do our best to assist and support our customers.
Reviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Ascendx Capital customer care is very supportive and they answer questions on the spot in discord. The trading executions are good. They will always deliver the things as promised time line.The never skip the time line
Order executions and customer support
after passing the Phase 2, need to wait 5 days. This must be reduced.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
Replied:
Appreciate the kind review, Triplefxtrader! We do our best to assist and support, whichever support method clients decide to use! We are also investing significant amount of funds to improve all areas of our business, to make sure we keep growing and improving.
AUReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Ascendx capital has a smooth interface and the dashboard is amzaing. I was impressed by their customer service as replies were almost instant. Got funded account after 5 days and no issues at all.
Smooth dashboard and customer service.
5 days compliance time to get funded account.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Thanks for the awesome review, Mukund! Glad to have you onboard!
Reviews
3.0
Trader’s Satisfaction
$10K
2 Steps
I just bought 10k account, but they do the broker account migration twice and change the type of account to trade. But their Customer Care are welcome and very helpfull.
the customer care and spreads
price is vert affordable
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
Replied:
We apologize for the disruptions and inconvenience regarding broker changes. We understand how frustrating this is for traders, so we've since then addressed this issue by investing significant amount of funds into various improvements. We are now building our own P5 broker, will will result in uninterrupted trading for our clients. In addition, we will have customer care improvements.
VNReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
This company's spread is a major weakness. The support team on discord is very fast, I appreciate this. The goal needs to be achieved in the best phase 1 in the industry, this is without question. They should respond to bad reviews on truspilot to build traders' trust
Good support team, good phase 1 goals
Need to prove additional payments to traders
3.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
Replied:
Thanks for the review. We are taking notes - and are now responding to Trustpilot and PFM reviews to build trader's trust. We are also implementing various improvements to all areas of our business, which includes better trading conditions for traders once we implement our own new P5 broker that we've invested in.
INReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
Best and most professional prop firm there is, with clearly defined rules to follow. You will not regret joining this prop firm: low slippage and lowest commission per round lot with best challenge pricing. Go for it! awesome.....
1
Best and most professional prop firm there is, with clearly defined rules to follow. You will not regret joining this prop firm: low slippage and lowest commission per round lot with best challenge pricing. Go for it!
amazing
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
Replied:
We appreciate the kind review. We do our best to provide traders with the best conditions possible and we keep improving our services as well!
JPReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
The advantage is the low challenge fee. Spreads are wide. The biggest disadvantage is that it is difficult to scale up. Example 2 Starting balance $100,000 Gain +14% Current balance $114,000 (User requests Scaling) New Balance – $110,000 Performance fees available for withdraw = $4,000
1 Month +
6
The advantage is the low challenge fee.
The biggest disadvantage is that it is difficult to scale up.
3.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
2.0
Trading Conditions
Replied:
Thanks for the review. We realize our scaling plan could be better - and rest assured that we are taking notes and feedback from our community. The reason the scaling plan is what it is - is because it was our business decision to protect the stability of the company. It will be changed in the future and we will be able to offer better Scaling conditions for traders.
ESReviews
2.0
Trader’s Satisfaction
$10K
2 Steps
They migrated to a new broker from Malaysia, just terrible. Huge spreads, the worst I have seen. The swaps (to keep open a position from one day to the next one) were always terrible, impossible to swing trade. Plus, they have 4% daily drawdown, unlike 5% with other firms so it is way easier to breach your account. They have aggressive discounts now to lure in new customers, but it is not worth it. Moreover, they just raised their prices, so it is not that cheap anymore. Better spend a fee extra dollars and go to a well-known prop firm with better b...
Less 1 Month
1
The customer care on discord is good (via email I did not get a replay)
Broker and conditions, the key part or a prop firm.
2.0
User Friendliness
2.0
Payout Process
3.0
Customer Care
1.0
Trading Conditions
Replied:
Hello there, Pedro. We apologize that your experience was less than ideal. Indeed we've had some Broker migrations in the past 30 days and we can understand it has been tiring for our clients to face these unstable trading conditions. It has caused strain for us as well. However, we decided to make an important business decision and make a significant investment into our new Broker, which will result in uninterrupted trading and improved conditions for traders. So your 'Least Liked Aspect' has been noted and is being addressed right now.
GRReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Great firm overall from support which is very fast and helpful.Trading conditions no issues at all.Dashboard is great and the most important i got my payout 15k sameday. (90% is the icing on the cake)
Less 1 Month
1
5
Everything is finee
5 days waiting for live account
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Replied:
Congratulations with your significant 5-figure payout! It's a great achievement for any trader. Appreciate the kind review and for acknowledging our hard work regarding customer support and the improvements we're making. We're glad to have you onboard - keep killing it!
