Blue Guardian Futures - Futures Firm Reviews

My experience with Blue Guardian Futures’ handling of payouts has been deeply disappointing. Four requests remain unpaid: one was rejected with a disputed KYC allegation, while three remain unresolved. Support has acknowledged my concerns but has not provided a substantive resolution. PAYOUT REQUESTS On 22 September 2026, I submitted four payout requests covering $7,855 in profits before the profit split and processing fees. The confirmation emails listed a combined payout amount of $7,069.50 after the 90% split and before processing fees. They explicitly stated that the requests would be processed within 24 business hours. My dashboard records from 26 September show: • One request covering $1,850 in profits rejected, corresponding to a payout of $1,665 before fees. • Three requests covering $6,005 in profits marked Processing, corresponding to payouts totalling $5,404.50 before fees. As of 28 September, I have received no payment for these four requests. I am disputing one rejection and seeking individual decisions on three pending requests—not claiming that all four were rejected. PROCESSING TIME AND COMMUNICATION Using Blue Guardian’s published Monday–Friday, 9am–5pm Dubai schedule, 29 hours and 50 minutes of scheduled working time had elapsed after submission by 28 September at 2:50pm Dubai time. This excludes the weekend and hours outside that schedule. That exceeds 24 business hours by 5 hours and 50 minutes, but the calculation does not deduct any compliance-review suspension or establish when the firm considered each request eligible for processing. If Blue Guardian considers an exception applicable, I expect it to identify which request is affected, explain the reason and state when the review or suspension began. I understand that verification can require additional time. What I expect is a clear explanation of the outstanding issue, whether any action is required from me and when I can expect a decision. DISPUTED KYC ALLEGATION The rejected request was labelled “KYC FRAUD USE OF VIRTUAL MACHINE”. I dispute this allegation. I use Windows through Parallels on my Mac for DeepCharts, but I completed identity verification from macOS. Using a virtual machine for trading does not, by itself, establish that it was used to access or complete identity verification. I asked Blue Guardian to identify the specific KYC session or activity relied upon, provide the supporting evidence and cite the exact contractual provision or policy applied. The dashboard also displayed Identity Verified. I recognise that this status alone does not establish the circumstances of every verification session; that is why I am requesting the actual evidence and a manual review. SUPPORT AND APPEAL I raised the payout delays with support on 25 September and appealed the rejection on 26 September. Support acknowledged my concerns, said the matter had been escalated and promised to investigate. As of 28 September, I have not received a substantive appeal outcome, the requested KYC evidence, individual decisions resolving the three pending requests or a clear completion timeline. My complaint is not that nobody replied. It is that the replies have not answered the specific questions or resolved the payout issues. A promise to investigate is not a resolution. OVERALL EXPERIENCE I find this handling unacceptable. A serious allegation requires supporting evidence, a clear explanation and a meaningful opportunity to challenge it. Each payout request deserves an individual, reasoned decision. Based on this experience, I cannot recommend Blue Guardian Futures. I have retained the confirmation emails, support correspondence and dashboard recordings for private verification. I will update this review to accurately reflect any subsequent explanation, payment or resolution.

I have traded with Blue Guardian before, and my overall experience with them has been consistently solid. Right now, I am actively trading on a $5k Instant Funding account. I haven't reached my first payout on this specific account yet since I am taking my time, focusing on risk management, and strictly sticking to the rules. Once I hit the target and request my withdrawal, I will definitely post an update here regarding the payout process. That being said, their backend services and execution deserve credit. The integration with MT5 works seamlessly, and the broker feed they use has been surprisingly smooth. In day-to-day trading, I haven't run into any noticeable slippage or platform freezes during market hours, which is usually my biggest concern with prop firms. Support has also been reliable whenever I've had basic questions. Everything is running properly so far, and if the payout process goes just as smoothly as the trading conditions have been, they easily remain one of the most dependable prop firms out there.

I switched over to Blue Guardian Futures a few months ago to trade CME contracts, and the overall experience has been solid. Setup was effortless since they integrate directly with Tradovate and NinjaTrader, meaning execution speeds and order routing are as clean as you'd expect for futures. The dashboard makes tracking metrics straightforward, and the up to 90% profit split is among the best currently available.

$10,000 payout rejected and 5*50k accounts manually breached. Pretty disappointed with how BlueGuardian handled my $10K payout. I requested a $10K payout from 5 x $50K Reserve accounts. Instead, all 5 were manually breached for allegedly “hedging”. I asked for proof. They showed me trades from August 3 on 5 old eval accounts that had already become inactive and weren’t even the accounts associated with my payout. The payout accounts were started on September 2. What makes this even more confusing is that I had already received a $10K payout from Blue Guardian on August 18. I genuinely never hedged my accounts, and I still haven’t been shown how the August 3 trades establish that I hedged the accounts I requested the payout from. I’ve asked for a proper review. Hopefully this gets cleared up, but for now, very disappointing experience.

I have a great experience with this prop firm I am glad I passed the challenge in 1 try but can't take payout. But now the prices are little up so it's hard for us to afford so we have to do cfd

Good price and received credentials quickly. Support on Discord also quick and friendly. I dont like some of the rules like 1 minute minimum hold time and also consistency on evals. overall not bad for the price.

I recently had an issue with trade execution on my account, where an order was filled significantly away from the expected market price, resulting in an immediate drawdown. From my perspective, the level of slippage was higher than expected under normal conditions. I reached out to their support team and explained the situation in detail. While the original trade could not be reversed, they responded professionally and offered me a new $50K challenge account as a goodwill gesture. I appreciate the fact that they didn’t ignore the situation and provided a solution relatively quickly. That said, execution quality is a critical factor for any trader, and it’s something I’ll be paying close attention to going forward. Overall, I’d say the support was responsive and willing to resolve the issue, but traders should still be mindful of execution during volatile market conditions. I’ll continue trading on the new account and update my experience over time.

For this propfirm I have good experience with them, I like the team. They are so good,answering fast and kind also the platform are good to execute...

The account is unusable. In addition, you have to pay a fee to access TradingView. The support service is very slow; they respond to me once every hour.

Support is very slow. When there was a recent global platform issue, other prop firms had their CEOs replying and giving frequent updates within hours of the issue, the BG CEO was nowhere to be seen, other prop firms gave their traders reimbursements and discounts for the issues, and fixed the issues within 24-48 hours, but for Blue Guardian the support kept saying 'wait for an announcement' which NEVER came, it took them over a week to fix it, or it might've been the trading platform that fixed it themselves. Inside the discord its full of people complaining about issues. Some of the complains even being Payouts getting DENIED, for rules that aren't listen in the FAQ or payout rules. People waiting for weeks to receive their payout. The '48h payout guarantee' is marketing. In the discord there is also a suggestions tab for people to give suggestions on improvements, however the people at BG never look at this, reply to it or bring any of it to life. The CEO has never sent a message in the discord, eventhough this might seem like it doesnt matter, other prop firms have CEOs and higher ups active in the discord and even sometimes replying to traders. After 6 months of writing my 1 star review on BGF, they decided to email me and say that they would give me a free 100k account ONLY if I removed my 1 star review from PFM, after various emails back and forth with them telling them this is unethical and also against PFM rules, I contacted PFM and they contacted PFM and in the end they decided to give me the account. I received my free evaluation and I passed it. I received my funded account and they locked it, I was unable to trade on it so I contacted support on Tuesday and they let me know that they locked my account because of my 1 star review and unless I removed it I wouldn't get my funded account, so I decided to contact the BGF higher up that originally offered me the free account, and he got back to me on Friday at the end of the week letting me know that if I didn't remove my 1 star review, I would not be able to receive my funded account, and I would only get it IF I changed the review. Take your money elsewhere to another prop firm where there is better rules, better support and also 0 doubts about receiving your payouts on top of receiving them in a couple minutes.