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DZReviews
4.0
Trader’s Satisfaction
$2K
1 Step
I am a funded trader with them and already withdraw my first payout via USDT TRX without any issue. Sometimes they took time to respond to issued tickets , i think due to cases numbers. The scaling program is very attractive to skilled traders to makes a good money. The staff is not only friendly but also extremely skilled and theirs Efficiency and punctuality define their service.
3 Months +
1
3
Scaling plan
platform no issue at all.
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
July 19, 2024
Hi Abdelghani, We are glad that you have truly enjoyed your experience with us thus far! We pride ourselves on providing the best transparency and straightforward funding program in the funding space. Our support team does its best to provide outstanding support to our traders and we strive to constantly improve on our service delivery. All the team wishes you success! Kind regards, City Traders Imperium Support Team
KEReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
I received the credentials almost immediately but the customer support was not as responsive as in other firms I've tried. The market conditions were actually impressive but the stoploss in each trade was a really tough one for me. The leverage helped me keep my risk at a minimum.
N/A
0
4.0
User Friendliness
4.0
Payout Process
2.0
Customer Care
3.0
Trading Conditions
August 12, 2024
Dear John, Thank you for sharing your feedback. We’re glad to hear that you received your credentials promptly and found the market conditions and leverage beneficial. We are committed to addressing all inquiries within our designated business hours, and we are constantly striving to improve our response times. Regarding the stop loss requirements, please know that these are implemented to help our traders adhere to effective risk management practices. We understand that these requirements can be challenging, but they are designed to support long-term trading success. We appreciate your input and are here to assist with any further questions or concerns you may have. Best regards, City Traders Imperium Support Team
PKReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
CTI is the best firm and trusted firm as they have best support team. They have lowest spread and commission.
N/A
0
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
July 26, 2024
Hi Rahman, Thank you for taking the time to share your experience with City Traders Imperium! We're thrilled to hear that you enjoyed our products and services, and appreciate your positive feedback. Your support means a lot to us. Kind regards, City Traders Imperium Support Team
Reviews
4.0
Trader’s Satisfaction
$25K
2 Steps
Customer service is great, quick to respond and solve problems,,you get credentials so quickly and the kyc process is user friendly, quickly, the problem for me is the swaps, too high and spreads are not really stable, but l would still try them, they are never bad
1 Month +
0
7
The environment got no much dramas, they help and they listen to customer
The swaps price is too high
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
July 19, 2024
Hello Morongwe, Thank you for your valuable feedback! We're thrilled to hear that you find our customer service quick and effective in resolving issues, and that our KYC process has been user-friendly for you. Regarding your concerns about swap fees and spreads, we appreciate your patience and understanding. We're committed to enhancing your trading experience, and we've recently reduced our swap fees by 50% to make trading more cost-effective for you. While we acknowledge your feedback on spread stability, we assure you that we strive to offer competitive spreads in the market. At CTI, we're constantly working to improve our services based on customer feedback like yours. We value your business and hope that you continue to enjoy trading with us. Should you have any further suggestions or questions, please don't hesitate to reach out to our support team. We're here to assist you every step of the way. Kind regards, City Traders Imperium Support Team
CEO
Country
AE
Trust Pilot
Date Created
Years in Operation
4.4
54
total reviews
5
31
4
18
3
1
2
2
1
2
4.4
54
15% off on all accounts except Instant Funding Pro accounts
4.4
54
15% off on all accounts except Instant Funding Pro accounts
