Reviews57
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LKReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
best trading conditions, payout system, best customer support team, best web site and overall best prop firm. i got my 1st payout this this prop firm. I am happy to share that I have just received another funded account from City Traders Imperium. Trading with a prop firm requires trust, and CTI has proven to be incredibly trustworthy. Their dashboard is very transparent, and their customer support is always quick to help. The balance based drawdown rules allow me to trade without unnecessary daily stress. Looking forward to scaling up my account ...
1 Year +
1
3
dashboard and trading conditions
minimum trading 7days for payout
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
May 26th, 2025
Hello Sampath, Thank you for your fantastic feedback. We are thrilled to hear you are satisfied with our trading conditions, payout system, customer support, and website. Congratulations on your first payout. We are proud to be part of your trading journey. Looking forward to supporting your continued success with CTI. Kind regards City Traders Imperium Support Team
NGReviews
4.0
Trader’s Satisfaction
$10K
Instant
Although I wasn't able to reach payout with my funded account, I was pleased with the overall experience on the account. The execution and spread was top. Zero slippage, accurate pricing and customer service.
1 Month +
0
2
Spread, execution and overall trading experience
The 7 profitable days required for payout
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
CYReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
Quite a good company. Clear and transparent terms. A long time ago, when they first opened, sometimes there were difficulties with executing orders. But then the management made the necessary reorganization (like a change in the liquidity provider) and everything became OK.
N/A
0
Clear and transparent term
None
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
1.0
Trader’s Satisfaction
$100K
1 Step
Bought $1300 funded account with 6% stop loss and 10% profit target. Spent 2 weeks and passed test. Instead of giving my winning of $2.000, they gave me a retrial account and upon question they told me I did “one sided bet” and “gambling behaviour”. Had atleast 50+ email exchange. They refunded my money in the exchange that I’ll delete their 1 star review. Please please stay away from CTI. Pay little extra to other firm but they give you peace of mind. CTI is absolutely worst. I just don’t have any more words to describe them. Absolutely worst...
Less 1 Month
0
2
After spending almost 4 weeks and passed the exam - they denied the payour with reason as gambling!
They will take money but deny the payout
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Gambling
Summary
see attached email snapshot about deniel
Documents From Reporter
BDReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
Excellent Customer Service, very prompt, very impressive.....this is something I need to mention before moving any further. I just completed my level 1 target and got my KYC done and scaled up my account. The verification process was a bit complicated but the way they supported in each and every step was really commendable. Excellent team.
N/A
0
smooth server
Dashbord
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
MAReviews
5.0
Trader’s Satisfaction
$25K
1 Step
City Trader Imperium is a pretty good property firm in the industry, I trade with them no hiding rules and good experience with them, I recommended this prop firm for all the traders.
N/A
0
The spread and the rules
support
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
DEReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
I’ve been trading with City Traders Imperium for a while. At First some positive aspects: Their technical infrastructure is good and also their trading conditions like commissions and spreads are good. But there are a few points which lead me to the decision that I cannot recommend them anymore: 1. hidden maximum risk rule: A few of my trades where classified as high risk, because the stop-loss was between 2.5% and 5.6% (to clarify this: I only use a stop loss greater than 5% if I already had a lot of winning positions on this day so that I automa...
N/A
0
Spreads
150% margin rule
1.0
User Friendliness
3.0
Payout Process
2.0
Customer Care
3.0
Trading Conditions
IDReviews
4.0
Trader’s Satisfaction
$20K
Instant
City Trader Imperium is a pretty good property firm in my opinion. It's been around for quite some time, but unfortunately, its prices are extremely high, making it unattractive.
N/A
0
Balance based
Extremely expensive price
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
HKReviews
1.0
Trader’s Satisfaction
$80K
Instant
The Issue: I traded on their platform without any issues. My account did not hit the drawdown limit, and I never received a single warning or system alert while trading. However, the moment I submitted a payout request, their compliance team suddenly claimed my account was flagged for "High-Risk Exposure." They did not reach out to ask for clarification or provide a warning—they simply rejected the payout and closed my account immediately without any prior communication. The Contradiction: How can they claim "High Risk" when I was trading small lot ...
N/A
0
N/A
They are not willing to payout even my account did not hit the drawdown limit.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
One-Sided Bet & High-Risk Exposure
Summary
I traded on their platform without any issues. My account did not hit the drawdown limit, and I never received a single warning or system alert while trading. As far as the platform was concerned, my trading was perfectly compliant. The Denial (Refusal to Pay): The moment I submitted a payout request, the situation changed instantly. I was met with a complete stonewall. They flat-out refused to process the withdrawal and seized my profits.
Documents From Reporter
February 10th, 2026
Hello Chun We are sorry for any bad experience you had, We read this carefully and checked your account to get all the needed details. As we communicated with you, The account was not terminated permanently but we created a free retry account to try again without risking more than the allowed percentage and with following the CTI's terms and conditions. The account was disabled due two reasons. 1-One Sided Bet: This includes as shown below, Leaving the trade unmanaged until TP or a margin call https://image2url.com/r2/bucket3/images/1767979195749-0db575a1-ca75-4546-82c6-9938b9200f4b.png And as shown below that it was your main trading style which risking your account to be lost easily if the prices changed rapidly by unplanned news as an example. https://image2url.com/r2/bucket2/images/1767981103538-57ff21db-8239-4fbf-95a3-ea4467d008e8.png 2- Risking Higher than the recommended percentage. We usually recommend to trade with 1% to 1.5% to save your account from any excessive losses, Even if the trade using a proper lot size this could make the trader lose the account by unplanned news in one trade. As shown below your trade's risk reached 5.24% of your account's initial balance, which is not a proper risk percentage. https://image2url.com/r2/bucket2/images/1767981079640-fd363d01-3525-454f-8419-46b9048a2555.png This is a link for an article "Gambling Behaviour" that will help you to get more information about risk profile that aligns with CTI. https://helpcenter.citytradersimperium.com/en/articles/12891259-gambling-behaviour We know that this may be frustrating, But we offered you a free retrial account to trade with following the proper risk management, And for any assistance to manage your risk you may contact our support team and we will be more than happy to assist you.
INReviews
4.0
Trader’s Satisfaction
$0
1 Step
Clear rules makes easy to pass the challenge and take payout 1 step is very good according to me city imperium is good in industry my experience is good with him
N/A
0
1 step challenge is good only 8% target
7 profitable days
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
June 4th, 2025
Hello Kunal, Thank you for your great review. We’re glad to hear you had a positive experience and found our rules clear and straightforward. It’s great to know that the 1 step model worked well for you. We designed it with traders like you in mind. We truly appreciate your kind words and are happy to have you as part of the CTI community. Kind regards City Traders Imperium Support Team
CEO
Country

AE
Trustpilot
Date Created
Years in Operation
4.3
57
total reviews
5
32
4
19
3
1
2
2
1
3
4.3
57
15% off on all accounts except Instant Funding Pro accounts
4.3
57
15% off on all accounts except Instant Funding Pro accounts