CEO
Country

Dubai (UAE)
Trustpilot
Date Created
Years in Operation
CEO
Trustpilot
Date Created
Years in Operation
4.3
57
total reviews
5
32
4
19
3
1
2
2
1
3
4.3
57
15% off on all accounts except Direct Funding accounts
4.3
57
15% off on all accounts except Direct Funding accounts
Traders consistently praise City Traders Imperium for tight spreads, fast execution, and transparent rules with no hidden conditions. The balance-based drawdown model is noted as more flexible than competitors, and many appreciate the ability to trade news without restrictions. Customer support receives frequent compliments for being responsive and helpful, with several traders highlighting quick credential delivery and smooth KYC processes. The MT5 platform integration and A-book model are...
Reviews57
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Sri LankaReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
1 year +
1
3
dashboard and trading conditions
minimum trading 7days for payout
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
May 26th, 2025
Hello Sampath, Thank you for your fantastic feedback. We are thrilled to hear you are satisfied with our trading conditions, payout system, customer support, and website. Congratulations on your first payout. We are proud to be part of your trading journey. Looking forward to supporting your continued success with CTI. Kind regards City Traders Imperium Support Team
NigeriaReviews
4.0
Trader’s Satisfaction
$10K
Instant
1 month +
0
2
Spread, execution and overall trading experience
The 7 profitable days required for payout
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
CyprusReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
Clear and transparent term
None
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
1.0
Trader’s Satisfaction
$100K
1 Step
Less than 1 month
0
2
After spending almost 4 weeks and passed the exam - they denied the payour with reason as gambling!
They will take money but deny the payout
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Gambling
Summary
see attached email snapshot about deniel
Documents From Reporter
BangladeshReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
smooth server
Dashbord
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
MoroccoReviews
5.0
Trader’s Satisfaction
$25K
1 Step
N/A
0
The spread and the rules
support
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GermanyReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Spreads
150% margin rule
1.0
User Friendliness
3.0
Payout Process
2.0
Customer Care
3.0
Trading Conditions
IndonesiaReviews
4.0
Trader’s Satisfaction
$20K
Instant
N/A
0
Balance based
Extremely expensive price
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
Hong KongReviews
1.0
Trader’s Satisfaction
$80K
Instant
N/A
0
N/A
They are not willing to payout even my account did not hit the drawdown limit.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
One-Sided Bet & High-Risk Exposure
Summary
I traded on their platform without any issues. My account did not hit the drawdown limit, and I never received a single warning or system alert while trading. As far as the platform was concerned, my trading was perfectly compliant. The Denial (Refusal to Pay): The moment I submitted a payout request, the situation changed instantly. I was met with a complete stonewall. They flat-out refused to process the withdrawal and seized my profits.
Documents From Reporter
February 10th, 2026
Hello Chun We are sorry for any bad experience you had, We read this carefully and checked your account to get all the needed details. As we communicated with you, The account was not terminated permanently but we created a free retry account to try again without risking more than the allowed percentage and with following the CTI's terms and conditions. The account was disabled due two reasons. 1-One Sided Bet: This includes as shown below, Leaving the trade unmanaged until TP or a margin call https://image2url.com/r2/bucket3/images/1767979195749-0db575a1-ca75-4546-82c6-9938b9200f4b.png And as shown below that it was your main trading style which risking your account to be lost easily if the prices changed rapidly by unplanned news as an example. https://image2url.com/r2/bucket2/images/1767981103538-57ff21db-8239-4fbf-95a3-ea4467d008e8.png 2- Risking Higher than the recommended percentage. We usually recommend to trade with 1% to 1.5% to save your account from any excessive losses, Even if the trade using a proper lot size this could make the trader lose the account by unplanned news in one trade. As shown below your trade's risk reached 5.24% of your account's initial balance, which is not a proper risk percentage. https://image2url.com/r2/bucket2/images/1767981079640-fd363d01-3525-454f-8419-46b9048a2555.png This is a link for an article "Gambling Behaviour" that will help you to get more information about risk profile that aligns with CTI. https://helpcenter.citytradersimperium.com/en/articles/12891259-gambling-behaviour We know that this may be frustrating, But we offered you a free retrial account to trade with following the proper risk management, And for any assistance to manage your risk you may contact our support team and we will be more than happy to assist you.
IndiaReviews
4.0
Trader’s Satisfaction
$0
1 Step
N/A
0
1 step challenge is good only 8% target
7 profitable days
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
June 4th, 2025
Hello Kunal, Thank you for your great review. We’re glad to hear you had a positive experience and found our rules clear and straightforward. It’s great to know that the 1 step model worked well for you. We designed it with traders like you in mind. We truly appreciate your kind words and are happy to have you as part of the CTI community. Kind regards City Traders Imperium Support Team
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