CEO
Country

Dubai (UAE)
Trustpilot
Date Created
Years in Operation
CEO
Trustpilot
Date Created
Years in Operation
4.2
1266
total reviews
5
715
4
341
3
57
2
21
1
132
Early feedback highlights fast payout processing, with multiple traders reporting payouts completed within minutes to hours, and flexible account options at competitive entry prices. Traders appreciate the user-friendly dashboard, responsive customer support (particularly on Discord), and straightforward evaluation structure. Some note tight spreads, minimal slippage, and the recent removal of contested rules like weekend holding restrictions and profit concentration caps as...
Reviews1266
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4.2
MalaysiaReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
0
3
Trading conditions
non helpful support
4.0
User Friendliness
4.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reason
Breach Reason
KYC Violation
Summary
KYC system misread my documents, forcing multiple retries. This triggered a false “duplicate applicant” and “device mismatch” flag, leading to a permanent ban without explanation or review.
Documents From Reporter
May 7th, 2026
Dear Teoh, Thank you for the additional detail, and we want to address your concerns as transparently as we can. We acknowledge that OCR misreads can occur during automated verification, and we are sorry for the confusion this caused during your submission process. However, the decision to permanently restrict your account was made by our independent third-party KYC provider based on their verification outcome — specifically a duplicate applicant flag. This is not a decision we can override, as we respect the findings of our KYC provider as part of our compliance obligations. We understand your frustration with the support responses you received. We hear that you felt the replies were template-based and did not engage with the specifics of your situation. While we cannot change the outcome in this case, your feedback on the quality of the support interaction is noted and taken seriously. Regarding manual review — as communicated through your support interactions, the KYC provider’s decision is final and we are unable to request an override on their behalf. We are sorry this experience has been so frustrating, particularly for a small account where there was clearly no intent to mislead. The decision stands. Best regards, FundingPips Team
4.2
PakistanReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Their on demand payout option with 90% profit split
Horrible and robotic customer support
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
May 6th, 2026
Dear Syed, Thank you once again for sharing your experience, and we recognise this is your third review on this matter. We have addressed your concerns in detail through our previous responses, and we want to reiterate the key points clearly. The Risk Per Trade Idea rule combines both realised and unrealised losses across positions grouped under the same trade idea — including positions opened in the same direction within 10 minutes of closing a losing trade. This is documented in our FAQ with examples, and all traders agree to our Terms and Conditions which incorporate the FAQ as part of the binding ruleset. Regarding the gap between our public response and the support outcome — directing you to support was intended to provide you with a detailed breakdown of your account data, not to imply any reconsideration of the decision. We apologise if that expectation was not set clearly enough. We genuinely hear your feedback on rule clarity and appreciate that you have raised it constructively across multiple reviews. This kind of feedback helps us improve how we communicate our rules to traders. However, the breach has been thoroughly verified and the decision remains final. Best regards, FundingPips Team
4.2
KenyaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
no hidden rules
rules on instant accounts are very strict
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.2
PakistanReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
spread and slippage
transparency and credibility
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
4.2
IndiaReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Dashboard and Minimalist Rules
Some restrictions on news trading , and Margin rules in Flex account
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
4.2
IndiaReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
1 month +
0
1
good customes service and good props firm and good price
The only one which is giving payout without any issues. What i wanna say is guys lets take payout as much as we can while fundingpips is doing good things for us. Thanks fundingpips ♥️ pls grow mpre so that we the traders can grow mpre n more.
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
4.2
NigeriaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
Spread
Customer care wheh I want to talk to an agent
4.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
4.0
Trading Conditions
4.2
Tanzania, United Republic ofReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
It's fast and smart working It knows what traders need As they say built for traders by traders
I like them as they are good
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
4.2
IndiaReviews
4.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
Support & Dashboard
Spreads
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
4.2
KenyaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
i loved how flexible there rules are.you can trade any strategy as long as you make money
They do not offer a discount once you have failed masters account to purchase a new account.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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