Buy
99013
country-flag

United Kingdom

CEO

Saul Lokier

Trustpilot

4.7

Date Created

Jan 2016

Years in Operation

10

4.7

1391

total reviews

5

1.1K

4

194

3

18

2

9

1

51

The 5%ers prop firm logo

4.7

1391

The 5%ers prop firm logo
The5ers

4.7

1391

New Offer
10% OFF
+ Free Account

10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)

OverviewChallenges
21
Reviews
1391
Offers
2
Announcements
4
Payouts
New
Discussions
0

The5ers Reviews

AI Summary
Good

The5ers Reviews AI Summary

Traders consistently praise The5ers for fast, reliable payouts that often arrive within 24-48 hours, with some processed the same day. Reviews frequently highlight clear rules with no hidden restrictions, responsive customer support, and professional handling throughout the funding process. The affordable Summer Plan pricing receives regular mention as providing excellent value for capital allocation. Many traders note the firm's long-standing industry presence since 2016 as evidence of...

Reviews1391

Sort by

Reviewer profile
政翰
TWTaiwan, Province of China

Reviews

Reviews

2.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
Yes
Certificates
August 5th, 2026

The5ers was one of the very first prop firms I ever traded with, and at one point, I genuinely believed we would remain long-term trading partners. However, this recent incident has severely undermined my confidence in the platform. Over time, I have successfully passed their challenges and reached the funded payout stage multiple times, earning over $30,000 in profits and scaling my accounts twice. During my time with them, whenever risk-related inquiries arose, The5ers' Risk Team was always willing to look into my trading strategies, ultimately understanding and approving both my challenge passes and payout requests. This time, however, my account was terminated simply because the credit card I used—an ether.fi card—was issued outside my country of residence (I am from Taiwan). Even after I provided full, undeniable evidence proving that I am the sole owner of the card, The5ers still severed our business relationship. Furthermore, their explicit rules state that the payment method must belong to the account holder; there is no restriction prohibiting the use of credit cards issued in other jurisdictions. Given our history of successful collaboration and my positive past experiences with them, I still hold out hope that The5ers will proactively reach out to resolve this misunderstanding.

Funding Period

6 months +

Payout Count

10+

Number of Firms Funded With

6

Top Firm Aspect

Even though the risk team terminated my account, I still believe they have one of the best risk teams in the prop firm industry, and also the customer service is really professional and helpful.

Least Liked Aspect

They terminated my account for unclear reasons recently.

4.0

User Friendliness

4.0

Payout Process

5.0

Customer Care

3.0

Trading Conditions

Report

Reason

Unjustified Breach

Breach Reason

The payment card issued in other country

Summary

my account was terminated simply because the credit card I used—an ether.fi card—was issued outside my country of residence (I am from Taiwan). Even after I provided full, undeniable evidence proving that I am the sole owner of the card, The5ers still severed our business relationship. Furthermore, their explicit rules state that the payment method must belong to the account holder; there is no restriction prohibiting the use of credit cards issued in other jurisdictions.

Documents From Reporter

J
John
AEDubai (UAE)

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
Yes
Certificates
August 4th, 2026

The best Prop Firm! The customer service are available always. The payout process was superb. Ensuring the payout will be delivered on time. Will recommend this prop firm to my friends.

Funding Period

Less than 1 month

Payout Count

1

Number of Firms Funded With

1

Top Firm Aspect

Easy access and very transparent

Least Liked Aspect

Nothing

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Nouman
PKPakistan

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
August 3rd, 2026

THE THING I BROUGHT 100K SUMMER ACCOUNT THROUGH THE5ERS BUT BEFORE BUYING I GET INFORMATION FROM THERE BOT AND HE SAID Zoe (Fri, 7/24/2026, 12:38:53 am) If you have hit the daily drawdown limit on your $100K Summer Plan account, here is what you need to know: The daily loss limit is 3% of your starting equity or starting balance for the day, whichever is higher. Once this limit is reached, you cannot continue trading for the rest of that trading day. The daily loss limit resets at 00:00 MT5 Server Time the next trading day. Hitting the daily drawdown limit does not close or terminate your account, but you must stop trading until the next day. Make sure to manage your risk carefully to avoid hitting this limit again. AND SO I BROIGHT ACCOUNT BECAUSE HE SAID RESET ON DAILY DRAWDOWN AND THEY BREACH MY ACCOUNT ON THE TRADE I TOOK LAST DAY HIT 2.9% AND NEXT DAY LOSE 0.1% TRADE CLOSE ACCOUNT BREACHED WHEN I CONTACTED THEN THEY SAID ACCOUNT HARD BREACH AND THEY ARE NOT RESPONDING ME FROM LAST WEEK, LIKE IGNORING YOUR CUSTOMER AND SINGLE RESPONSE THAT NO REACTIVE NO REFUND HARD BREACH GO AWAY ,I MEAN MAN MISGUIDED ME AND THEN THIS IS WRONG , IWANT REFUND OR REACTIVE MY ACCOUNT WITH RIGHT INFORMATION

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Least Liked Aspect

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Reviewer profile
ZEKARYAS
ETEthiopia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
No
Certificates
August 2nd, 2026

I have been 3 years in trading. But i have move from others firm to the 5ers. When i do that i didn't expect anything like this. Customer support, risk issues, fast to give the funded account, almost 0 spread on EU and GU that prevent me from stopout 3-4 trades. All in all i won't regret by choosing this prop.

Funding Period

Less than 1 month

Payout Count

0

Number of Firms Funded With

3

Top Firm Aspect

Almost 0 spread Customer support Fast to get the funded account User interface

Least Liked Aspect

Nothing for now...

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Yogesh
INIndia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$2.5K

Program

2 Steps

Reached Payout
Yes
Certificates
August 2nd, 2026

My experience with The5ers has been very positive. The trading environment is stable, execution is smooth, and the dashboard is easy to navigate. The rules are transparent, and I appreciate the firm's long-term approach to supporting disciplined traders. Overall, I have enjoyed trading with The5ers and would recommend it to serious traders.

Funding Period

3 months +

Payout Count

1

Number of Firms Funded With

5

Top Firm Aspect

The smooth trading experience, transparent rules, reliable execution, and trader-friendly environment.

Least Liked Aspect

Nothing major. I would only like to see faster support responses during busy periods. Overall, my experience has been excellent.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

A
Adam
MYMalaysia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
No
Certificates
August 1st, 2026

I've had a great experience trading with The5ers so far. What impressed me the most is their transparency and trader-friendly environment. The rules are clear, there are no hidden surprises, and the dashboard is easy to use.

Funding Period

Less than 1 month

Payout Count

0

Number of Firms Funded With

3

Top Firm Aspect

The trading conditions are excellent, with tight spreads and smooth execution,which is especially important for my XAUUSD trading strategy. Whenever i had questions,the support tean responded quickly and professionally.

Least Liked Aspect

GOOD

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Aric
MYMalaysia

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
No
Certificates
August 1st, 2026

I've Passed the evaluation, then had to argue about a rule with no defined limit I completed the evaluation and was then told my account would not be enabled until I acknowledged their rules on "one-sided betting." My history contained trades in both directions. Their own written definition is "consistently taking positions in one single direction." When I asked what buy/sell ratio is actually considered compliant, and over what period it is measured, I was told there is no number or ratio and that reviews are case-by-case. This is the problem. A trader cannot comply with a rule that has no stated threshold. You are expected to guess, and the assessment is made after the fact, entirely at the firm's discretion. Even after I explained my reasoning, the response was that their risk team had "determined" the pattern was disproportionate — with no figure given to support it and no way for me to verify or contest it. The account was eventually activated, and support replied promptly. But the experience made clear how much of this depends on discretionary judgement rather than published criteria. If you trade here, read the Prohibited Trading Practices page carefully first. The clauses are broad, and they are applied.

Funding Period

Less than 1 month

Payout Count

0

Number of Firms Funded With

2

Top Firm Aspect

NO

Least Liked Aspect

NO

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Reason

Unjustified Breach

Breach Reason

ONE SIDED BETTING even i have Long and short position.

Summary

Title: Passed the evaluation, then had to argue about a rule with no defined limit I completed the evaluation and was then told my account would not be enabled until I acknowledged their rules on "one-sided betting." My history contained trades in both directions. Their own written definition is "consistently taking positions in one single direction." When I asked what buy/sell ratio is actually considered compliant, and over what period it is measured, I was told there is no number or ratio and that reviews are case-by-case. This is the problem. A trader cannot comply with a rule that has no stated threshold. You are expected to guess, and the assessment is made after the fact, entirely at the firm's discretion. Even after I explained my reasoning, the response was that their risk team had "determined" the pattern was disproportionate — with no figure given to support it and no way for me to verify or contest it. The account was eventually activated, and support replied promptly. But the experience made clear how much of this depends on discretionary judgement rather than published criteria. If you trade here, read the Prohibited Trading Practices page carefully first. The clauses are broad, and they are applied.

Documents From Reporter

Reviewer profile
DOREMON
INIndia

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$2.5K

Program

2 Steps

Reached Payout
No
Certificates
August 1st, 2026

🤬After failing multiple accounts i passed one and they asked me to do the kyc. I did the kyc but it failed without a reason. Then I reached out to their terrible support team. They wasted weeks and after begging to them for weeks they gave me a link to do the kyc again. I did it perfectly. It still failed and now the support team is neither responding to me they are so careless they do not care about their customers. The support team is so irresponsible they are not giving any reason for the rejection. Not compensating or refunding any money. They have clearly rejected. 🤬

Funding Period

Less than 1 month

Payout Count

0

Number of Firms Funded With

3

Top Firm Aspect

Dashboard is fine but at what cost?

Least Liked Aspect

Absolute terrible spreads and terrible customer support. They take days to respond something i didn't even ask for. Then I need to ask them again and they take more days to respond 🤡 They ghosted me

3.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

2.0

Trading Conditions

Reviewer profile
JOSE
ESSpain

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$25K

Program

2 Steps

Reached Payout
No
Certificates
July 31st, 2026

I recently experienced an isolated server tick anomaly on AUDUSD that impacted three of my evaluation accounts (#26157478, #26391573, and #26224821). I prepared and submitted a detailed Technical Audit Report showing side-by-side feed comparisons across multiple platforms. The5ers' Senior Support Specialist (David) and the Risk Team thoroughly audited the server logs, acknowledged that the anomaly occurred on their end, and fully restored and compensated all three accounts. I am deeply impressed by The5ers' transparency, professional communication, and commitment to fair treatment for their traders. Knowing that a firm takes technical feedback seriously and acts with total integrity gives me immense confidence trading with them. Highly recommended!

Funding Period

3 months +

Payout Count

0

Number of Firms Funded With

2

Top Firm Aspect

I am deeply impressed by The5ers' transparency, professional communication, and commitment to fair treatment for their traders. Knowing that a firm takes technical feedback seriously and acts with total integrity gives me immense confidence trading with them. Highly recommended!

Least Liked Aspect

I recently experienced an isolated server tick anomaly on AUDUSD that impacted three of my evaluation accounts (#26157478, #26391573, and #26224821).

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Nkosinathi
ZASouth Africa

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
No
Certificates
July 31st, 2026

The firm is good has good trading conditions good for all types of traders as they offer different challenges for scalpers and swing traders, would recommend it to anyone who wants fair trading conditions

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Balance based drawdown

Least Liked Aspect

Slippage but it’s what happens with most prop firms

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

3.0

Trading Conditions

Stay Connected

Subscribe For The Latest In Prop Trading News And Deals

200 Loyalty Points Welcome Bonus.

Sign up free to claim points, unlock rewards, save favorite firms, and start earning more through reviews and platform activity.

Create Free Account
Prop Firm Business

Have Questions?

Contact Us for More.

Contact Us
twitter-logoinstagram-logoyoutube-logotiktok-logolinkedin-logo

© 2026 Prop Firm Match. All rights reserved.