Reviews1279
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4.7
PTReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
This was my first payout from The5ers and I was really impressed with how straightforward the whole process was. I requested the payout on Thursday evening and received it by Sunday morning. The process was easy to follow, the status updates were clear, and the payment arrived much faster than I expected. A very positive first payout experience!
Less 1 Month
1
1
What I like most about The5ers is the transparency. The rules are clear, there are no hidden conditions, and the customer service has been excellent whenever I’ve needed help. The payout process was also very quick and straightforward, which gave me a lot of confidence in the firm.
There isn’t much I’ve disliked so far. Occasionally the dashboard can take a little while to update, but whenever that has happened, customer service has been very responsive and has manually corrected it straight away.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
INReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
As someone fairly new to the prop firm space, The5ers was my first account and I couldn't have asked for a better starting point. From the beginning, what stood out to me was the transparency - the offering is clearly laid out and you always know where you stand, which matters a lot when you're still learning the ropes. I went with the $10K High Stakes account and spent a couple of months steadily practicing and building my trading. At one point I ran into an issue where my account expired while I was tied up with some personal matters. I reached o...
N/A
0
Customer Care - Responsiveness, Trust
Nothing so far
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
INReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
I am writing to formally dispute the sudden termination of my funded account and the denial of my requested payout. I requested a legitimate payout following my trading activity. Instead of processing the funds, thier team subjected me to a verification interview, which I fully cooperated with and attended in good faith. Following this interview, my payout was denied and my funded account was terminated under the claim of a rule breach, without providing explicit, objective data-driven evidence of a violation.Please note the following points regardi...
Less 1 Month
0
0
Nothing
Payout denied
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Gave interview gave answer all questions correctly then recieved email stating payout denial
Summary
Gave interview gave answer all questions correctly then recieved email stating payout denial and unjustified breach email stating no evidence of rule breach and what went wrong just vague allegation
Documents From Reporter
4.7
Reviews
1.0
Trader’s Satisfaction
$125K
2 Steps
I want to share my current experience with The5ers. I passed the $100K High Stakes 2-Step challenge, became funded, generated profits, and my account was later scaled to $125K. On August 6, I requested a $15,800 payout. My withdrawal was later placed on hold and I was invited to a Risk Management interview. I fully cooperated with the interview, answered questions about my trading strategy, risk management, leverage, lot size, spreads and High Stakes rules, and screen-shared my trading history. but at the end, they decided to terminate my accoun...
1 Month +
0
2
Nothing
fake well-know brand poor customer support
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
ccount integrity and exclusive ownership issues
Summary
I want to share my current experience with The5ers. I passed the $100K High Stakes 2-Step challenge, became funded, generated profits, and my account was later scaled to $125K. On August 6, I requested a $15,800 payout. My withdrawal was later placed on hold and I was invited to a Risk Management interview. I fully cooperated with the interview, answered questions about my trading strategy, risk management, leverage, lot size, spreads and High Stakes rules, and screen-shared my trading history. I also showed my FTMO and FundingPips accounts when requested. After the interview, The5ers terminated my account and rejected the $15,800 payout, citing “account integrity and exclusive ownership issues.” However, the email did not identify any specific trade or provide detailed evidence supporting this conclusion. I personally trade my accounts manually and I have preserved my full trading history, interview recording, support conversations and payout records. I have now submitted a form
Documents From Reporter
4.7
GBReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
recently passed The5ers' $25K challenge and just received my first payout. The whole experience was great from start to finish. The trading rules were clear with no hidden conditions, which made it easy to plan my approach. What stood out most was how fast the payout was. I requested it and had the money in my account within 24 hours. No delays and no need to chase support. For anyone thinking about joining a prop firm, this kind of clear communication and fast payout is exactly what you want, especially for a first payout when you are still buildi...
Less 1 Month
1
1
Clear rules and fast payouts!
everything was great nothing to mention as dislike
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
Reviews
1.0
Trader’s Satisfaction
$100K
2 Steps
I was trading just fine when I had a $5,000 account. But when I bought a $100,000 account, my trading started being disrupted. It happened twice already—profits were supposed to be taken (TP) but weren't, and I have proof. Then, when I reached step 2 on the $100,000 account, suddenly there was a notification claiming I used a different email to register. I asked for proof but they didn’t give any. Since I feel I didn’t do anything wrong, this is really strange. All these weird things started happening once I got the $100,000 account. I have proof a...
1 Year +
0
3
it was fine at first when my account was still 5,000 USD, suddenly a lot of weird things started happening
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
the accusation of using an extra account without proof is just an assumption
Summary
According to what's stated in the email, my account was deactivated unilaterally, accused of violating rules, even though I don't feel like I did anything wrong, and I asked for proof if I actually did, but they didn't provide any. All they gave was an unfounded statement. I feel really unfairly treated because I feel like I didn't make any mistakes, yet my transactions are considered invalid as stated in the PDF email I provided. In the file, the initial proof of me noticing something strange with my transactions. This never happened before when my account was $5,000, but when it reached $100,000 USD, all these weird things started happening. I already had my trades set to TP, but it said 'Order to close this position already exists.' I even gave them this proof, and they just said it was slippage, which is such a weird excuse. slippage means the price opened differently from what I saw, basically you have to look at it tick by tick. But this wasn’t slippage; this was a delayed close, like it was being held. I kept pressing close and it wouldn’t work, it felt like I wasn’t allowed to make that much profit. Only when the price dropped a bit could I close it. Really unfair. In the last PDF file, that's my disabled account. When I passed the 5000 account, suddenly the funded account wasn't given, and the 100,000 account got disabled, even though I hadn't reached the maximum daily loss. The funded account wasn't given, and they kept making excuses so that my account wouldn't be given to me, even though I didn't do anything wrong. They asked for an explanation about the method I used, I already gave it, but there are still always cheating issues.
Documents From Reporter
4.7
TNReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
I had been trading with The5ers for more than a year and a half. During this period, I followed a very conservative trading approach and made every effort to comply strictly with the company's rules and policies. I did not risk more than 1% of the account capital on a trade, avoided entering trades during major news events, and defined my risk and target before entering each position. My approach was deliberately conservative and focused on controlled risk rather than excessive trading. I successfully made three consecutive withdrawals, totaling app...
6 Months +
3
1
Honestly, after what happened with my account, I cannot say that there is anything I particularly liked about the firm. I invested significant time, discipline, effort and commitment into trading according to the company's rules. After successfully receiving three consecutive payouts, my account was closed when I made another approximately 0.8% profit. The fact that my profits were previously accepted but my account was later closed because I was considered to be making “too much profit with too little trading” is extremely concerning to me.
The unilateral closure of my account without giving me a meaningful opportunity to respond or challenge the decision. After three successful payouts, my account was closed when I made another approximately 0.8% profit. I was told that my methodology involved “too little trading and too much profit.” Despite repeatedly asking which specific rule I had violated and requesting a phone call or video meeting, I was not given further details. I find it unacceptable that a trader can follow the same risk-management approach, remain within the stated rules, and successfully receive payouts, only to have the account closed when the trader continues to become profitable.
3.0
User Friendliness
2.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
The firm stated that my trading activity was considered prohibited uncommercial trading behavior due
Summary
I had previously received three consecutive payouts. When I requested a fourth payout of approximately $800, the firm denied it and terminated my account. I requested further clarification and a phone or video meeting, but they refused to provide any further explanation. The firm stated that I used a highly speculative trade that resulted in rapid profits within a limited trading period. I strongly disagree. I strictly followed the trading rules, never exceeding 1% risk per trade. I traded gold during the Asian session, avoided major news, and closed my trades the same day. The fourth payout was only 0.8% of the account balance ($800). Despite this, the payout was denied and my account was terminated. I have evidence supporting all the statements above.
Documents From Reporter
4.7
INReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Traded forex (XAU/USD, GBP/USD, EUR/USD) on The5ers using SMC-based strategy, passed the evaluation and got funded. Received a payout last year — process was smooth, no issues with withdrawal. Platform execution was reliable throughout, spreads and fills were consistent, no complaints there. Rules and account structure were clear from the start, nothing hidden. Eventually the account didn't survive long-term — oversized a position after a good run of setups and got stopped out, so that part is on my own risk management, not the firm. Overall solid e...
6 Months +
2
2
Everything awesome
Pricing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
INReviews
5.0
Trader’s Satisfaction
$20K
3 Steps
I recently took a payout from this prop firm, and I’m genuinely impressed. They were both efficient and quick—my request was processed in just two days, even on a Sunday. Overall, it’s been a smooth experience, and I’d recommend them for their reliability!
Less 1 Month
1
2
What I liked most was how fast the entire process was—they handled my payout in no time. Plus, their support team was really helpful whenever I had questions
Honestly, there wasn’t anything I disliked. My overall experience has been positive, and I don’t have any complaints.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
UAReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
Sharing my experience so other traders can factor it into their risk calculation. Background: funded account, one consistent strategy the whole time — false breakouts of significant levels on US indices (Nasdaq / S&P 500), fixed fractional risk per trade, hard daily stop enforced by my own risk-management EA running on a VPS rented in my own name. The5ers reviewed, approved and paid three payouts in spring 2026 under exactly these conditions. Then a $5,900 payout came due, and the sequence was as follows: Aug 11 — video risk interview. I shared m...
6 Months +
3
3
I was the biggest ambassador of the firm, but the way they treated me - nothing
Do not paying hard earned money
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
"Account integrity and exclusive ownership" (Termination for Cause)
Summary
Funded account. The5ers reviewed, approved and paid three payouts in February–March 2026 ($6,457.55 in total — Feb 11, Feb 25, Mar 11). On Aug 7, 2026 I requested my next payout of $5,902.24; it was placed On Hold. On Aug 11 I completed their video risk interview: I walked the analyst through my strategy on live charts and showed my dashboard, the mobile app and my VPS (rented in my own name, running my own risk-management EA). At the analyst's request I emailed the EA's full source code twice — I never received an acknowledgment. On Aug 17 I received a template termination letter citing "account integrity and exclusive ownership": no specific trades, no timestamps, no T&C clause, no evidence of any kind. The payout was denied and the fee declared non-refundable. I have been the sole operator of this account at all times. Proof attached: termination email, withdrawals history, KYC status.
Documents From Reporter