Reviews1298
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4.7
MoroccoReviews
4.0
Trader’s Satisfaction
$2.5K
2 Steps
The5ers is a top-tier prop firm with transparent rules and excellent trading conditions. Execution speeds are fast with tight spreads, and customer support is always quick and helpful.
N/A
0
What I like most about The5ers is their industry-leading scaling plan and clear, transparent rules. There are no hidden traps, making it easy to focus purely on executing a disciplined trading strategy.
The initial profit split could be slightly higher during the lower tiers, and the drawdown rules require strict risk management, which might feel restrictive for aggressive traders
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
4.7
ThailandReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Overall, my experience with The 5ers High Stakes 2-Step challenge has been great. The trading conditions are fantastic, especially for trading NAS100 and XAU (Gold), with reliable execution and smooth performance. Customer support is very quick and helpful whenever assistance is needed. Additionally, the dashboard is easy to navigate, and the KYC verification process is simple. While the payout process took a bit longer than expected about 15 days in my case but in the end they did successfully pay out . Overall, it is a great prop firm. 9.5/10
1 Month +
1
2
how simple it is
payout process
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
IndiaReviews
5.0
Trader’s Satisfaction
$2.5K
2 Steps
The trading experience was very good. This is my first Propfirm Account purchase and I was curious about it. But could not complete the Phase 2 and it got breached.
N/A
0
Trustworthiness
Rate of the accounts
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
UgandaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I got my first ever prop payout in December 2025 on a 5ers 5K account , this was paid under 24hrs and I subsequently have received upto 4 payouts since then to date on an additional 10k as well... I really like the firm's online support, this year there was a delay in payout processing but which was also sorted. Personally I surely rate this firm highly by my experience and working with them .. just recently they introduced a statistical feature on the certificates achievement milestone. Great place for traders 👍🏾
3 Months +
4
1
Online support, payout processing and great dashboard
delayed payout in April
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
MalaysiaReviews
5.0
Trader’s Satisfaction
$2.5K
2 Steps
i bought 2.5k account for 2 steps challenge and scaled up to 3.5k. All the details on the dashbord are easy to refer and navigate. it helps a lot to manage my daily and overall loss level. Now, i got my first payout about 500usd and again scale up my accout to 5k account.
1 Month +
1
1
The price of the challenges and a reasonable rules.
Nothing. everything is good.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
EgyptReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
I traded with The5ers for around 2 years and completed roughly 16 successful payouts using the same consistent manual strategy the whole time. The problem started only when I requested a $982.47 payout: my account was suddenly placed under a "Risk Management" review, my funded account and a newly purchased High Stakes account were both terminated, and my Discord access was blocked. What concerns me most is that I was given multiple different justifications for the same decision. Each time I responded and refuted one reason, it was dropped and a new,...
1 Year +
10+
2
For most of the two years the conditions were good and payouts were smooth across roughly 16 withdrawals. What I did not expect was that once I requested a larger payout, they would suddenly close both my accounts and keep changing the justification each time I responded — without ever providing the evidence I asked for. After years as a loyal client, the way the payout stage was handled completely broke my trust in them.
The payout and verification stage. After around two years and roughly 16 smooth withdrawals using the exact same strategy, requesting a larger $982.47 payout triggered a sudden "Risk Management" review that ended with both my funded and newly purchased High Stakes accounts being terminated. What bothered me most was that I was given several different justifications for the same decision — each time I refuted one reason, a new and different one appeared, and none of them was ever backed by the trade IDs or audit log I repeatedly asked for. On top of that, my Discord access was blocked once I raised the issue. For a firm that was reliable for years, the way the payout stage was handled completely destroyed my trust.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Reason
Breach Reason
The firm gave multiple shifting reasons. Each time I refuted one justification, it was dropped and replaced with a different one — none supported by evidence.
Summary
I requested a $982.47 payout after roughly 2 years with the firm and around 16 successful payouts using the same manual strategy. On the same day I requested it, the firm scheduled a verification interview, and I accepted and joined immediately — even joining early. I had nothing to hide: I trade my own account, no one else has ever accessed it, and my instant willingness to do the interview the same day reflects that. At the start of the interview I openly explained that I am a native Arabic speaker and my English is not strong, so I would speak slowly to make sure I understood correctly. I fully cooperated with every request. At one point the interviewer asked me to open MT5 and go through folder after folder; I asked what specifically was needed, and instead of explaining, he simply told me to do as asked, which I did. At the end, I asked him directly whether he needed anything further from me. He said no, thanked me, and ended the call. Despite this full cooperation, both my funded account and a newly purchased High Stakes account were terminated shortly after. I was then given several different justifications for the same decision — each time I refuted one reason, a new and different one appeared — and I was never provided the specific trade IDs or audit log proving any violation. My Discord access was also blocked after I raised the issue. I believe my limited English during the interview was misread as a lack of trading knowledge. But a 2-year clean record, 16 completed payouts, my immediate acceptance of a same-day interview, and my full cooperation all contradict that conclusion — and none of it justifies terminating my accounts or changing the stated reason three times.
Documents From Reporter
4.7
AustraliaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
I had been funded with The5ers since 2024 and had generated $4,452.50 in total profits prior to my latest payout request. I used my own custom Expert Advisors that I'd developed, on a personal Darwinex demo account, copied to my The5ers account. When I requested a payout, they flagged "coordinated trading". I gave them a full, detailed explanation showing that all accounts were mine, there was no other trader involved, and everything came from my single master Darwinex demo via my own EAs and copier. I even offered multiple times to do a live video ...
N/A
0
Stay away from The5ers!
They cheated me out of my rightlfully eaned money without siting a spefic rule breach.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Coordinated trading.
Summary
I had been funded with The5ers since 2024 and had generated $4,452.50 in total profits prior to my latest payout request. I used my own custom Expert Advisors that I'd developed, on a personal Darwinex demo account, copied to my The5ers account. When I requested a payout, they flagged "coordinated trading". I gave them a full, detailed explanation showing that all accounts were mine, there was no other trader involved, and everything came from my single master Darwinex demo via my own EAs and copier. I even offered multiple times to do a live video call or screenshare to prove it. The5ers completely ignored everything I said and sent a short, vague termination notice. No specific rule was ever cited. They simply took all my $4,452.50 in accrued profits and terminated the account. This was appalling and completely unfair. Other traders using almost the exact same setup have received regular payouts without issue — this is clearly reflected in The5ers Discord and community discussions. Y
Documents From Reporter
4.7
JapanReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
The5ers was the best prop firm I’ve ever worked with. Great support, with quick responses and fast solutions. I would definitely recommend The5ers for these reasons—plus, they offer a career path, which is great for boosting my earnings.
1 Year +
3
2
Fast support
Sometimes, during high market volatility, MT5 freezes.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
IndiaReviews
5.0
Trader’s Satisfaction
$20K
3 Steps
I'm really happy with the firm and their services are great and genuine. I don't have any concern about their rules and regulations. Spreads are consistently low, execution is fast even during high volatility, and the drawdown and risk guidelines are realistic and trader-friendly.
N/A
0
The competitive trading conditions and fair scaling structure are what I like most.
Not much to complain about, though document requirements for KYC verification are strict, and the risk policies leave very little room for aggressive or inconsistent trading
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.7
Dubai (UAE)Reviews
5.0
Trader’s Satisfaction
$2.5K
2 Steps
Customer Service was Good. I have passed the challenge and got payout recently. Trading condition and spreads are good. Overall it was an smooth experience with them.
Less 1 Month
1
1
Trading Condition and Customer Support
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

United Kingdom
Trustpilot
Date Created
Years in Operation
4.7
1298
total reviews
5
1K
4
186
3
15
2
9
1
46
4.7
1298
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)
4.7
1298
10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)