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Reseñas296
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4.4
Emiratos Árabes UnidosReseñas
2.0
Satisfacción del trader
$100K
2 pasos
La empresa fue buena al principio, pero últimamente se han comportado muy, muy mal sin forma de tener una conversación significativa con gestión de riesgos o soporte. Hace un mes recibí un correo de gestión de riesgos indicándome no arriesgar más del 1% o me reembolsarían las cuentas (tenía 3 cuentas live de 100k), después de ir y venir con ellos para aclarar qué significa no arriesgar más del 1% (¿incluye slippage, spread y comisiones?) y después de tratar con un agente de soporte llamado Schinex que me dio información incorrecta (me dijo que no ar...
N/A
1
1
90% split, low costs
They will ban you when you get too many payouts if you're not a big influencer.
3.0
Facilidad de uso
5.0
Proceso de pago
1.0
Atención al cliente
3.0
Condiciones de trading
Motivo
Motivo de la infracción
Suspicious trading activity
Resumen
The company was initially good, however lately they behaved very, very bad with no way to have any meaningful conversation with risk management or support. A month ago I received an email from risk management to not risk more than 1% or to be refunded the accounts ( I had 3 100k live accounts), after back and forth to them to clarify what not risking more than 1% entails ( does it include slippage, spread and commissions?) and after dealing with a support agent called Schinex who gave me wrong information, (he told me to not risk more than 0.5%) that's when the Lewis (I guess the admin agent) stepped in and told me that 1% is fine and it doesn't count slippage and costs. I then proceeded trading according to the rules, I managed to make another 1.900 in payout while abiding to the 1% max risk. few days later I logged in my other 2 funded accounts to place a 0.01 lot trade to avoid inactivity (30days since last trade), that's when after a few minutes I got an e-mail form risk management that I was banned and my contract breached for "suspicious trading activity". I contacted support Live chat and emailed the risk management, on the live chat Schinex was basically only sending me copy pasted emails on how it was my fault and this is risk management decision, ignoring the fact that we had an agreement, they gave me two options to either CONTINUE trading or get refunded on all my accounts, after, many back and forth I closed the chat and re-emailed them because previously Schinex closed my e-mail conversation as I had two ongoing. and since then I got no reply back, I also contacted the CEO on twitter and still haven’t gotten any reply. The company basically didn't keep its word and is playing around with people's money, while claiming that they are paying anyone as long as rules are not violated. 3x100k are gone for FOLLOWING exactly what we AGREED on? And I didn’t even get a proper explanation why the contract was terminated IF I followed the rules we agreed on and I find it outraging that they can’t even communicate the issues and allow this level of incompetence among their support agents. Not to mention that as for now I can't even access the "Live chat" anymore unless I use VPN... This doesn’t look like a healthy and sustainable company that deserves to be mentioned among reputable firms. They are clearly struggling and looking for any made up reason to get rid off traders that get too many payouts, obviously they still pay big influencers known for their high risk.
Documentos del denunciante
14 de agosto de 2024
We’re truly sorry to hear about your recent experience and the frustration it has caused. It’s important for us to address your concerns and clarify the situation. Firstly, we apologize for the confusion and miscommunication you encountered regarding our risk management guidelines. We strive to provide clear and accurate information, and it seems there were inconsistencies in the guidance you received from our support team. We understand how critical this information is for your trading and regret that it did not meet your expectations. Regarding your accounts, we understand that the sudden termination and the lack of a clear explanation are deeply frustrating. Our intention is to ensure compliance with our trading rules and risk management protocols. However, it appears that our communication and handling of this situation fell short, and for that, we sincerely apologize. We take your feedback seriously and are committed to reviewing and improving our processes to prevent such issues in the future. Our goal is to create a transparent and supportive environment for all our traders.
4.4
IndonesiaReseñas
4.0
Satisfacción del trader
$10K
2 pasos
This is my first experience trading with a funded account. I feel that things are quite good, especially with their support team, they handled some of my questions and problems very well. Maybe there is one thing that really annoys me, namely about the spread on the Xauusd pair. But overall this company is already very good and I hope they will continue to do better in this industry.
N/A
0
service from their support team
spread XAUUSD
4.0
Facilidad de uso
4.0
Proceso de pago
5.0
Atención al cliente
4.0
Condiciones de trading
4.4
NigeriaReseñas
5.0
Satisfacción del trader
$2K
2 pasos
I love 💕 aqua funded One of the best firm out there I spent 2 weeks to pass the account but I still pass it but I need them to prove they dx trader they are always on maintenance and sometimes you will be on a trade and the dx trade will refuse to open
Menos de 1 mes
0
4
Aqua funded to the world
I will give them 3 stars I hope they maintenance this like ftmo
5.0
Facilidad de uso
5.0
Proceso de pago
4.0
Atención al cliente
4.0
Condiciones de trading
14 de agosto de 2024
Thank you for your positive feedback and for choosing AquaFunded! We’re delighted to hear that you had a good experience passing the account. We understand your concerns about DX Trader and appreciate your patience. We’re constantly working to improve our platform and ensure a smooth trading experience. Your feedback is valuable, and we’ll take it into account as we continue to enhance our services. If you encounter any specific issues or need further assistance, please don’t hesitate to reach out to our support team.
4.4
JapónReseñas
4.0
Satisfacción del trader
$10K
2 pasos
90% Profit Split Fast Bi-Weekly Payouts A profit target of 8% and 5% saves you an extra 3% to achieve No Restrictions or Hidden Rules. You can trade news, martingale/hedging, weekend trading. and now they are overing many platform you desire. welcome to aqua 2.0.
N/A
0
90% profit split and balance DD
i got the acc before they offered many other platform
5.0
Facilidad de uso
5.0
Proceso de pago
4.0
Atención al cliente
5.0
Condiciones de trading
14 de agosto de 2024
Thank you for highlighting some of the key benefits of Aqua 2.0! We’re excited to offer our traders a competitive edge with features like a 90% profit split, fast bi-weekly payouts, and achievable profit targets. We believe in giving our traders the freedom to trade their way, whether it’s through news trading, hedging, or even weekend trading, all without hidden rules or restrictions. We’re also thrilled to offer a variety of platforms to meet your trading preferences. Welcome to the future of trading with Aqua 2.0, and we’re glad to have you on board!
4.4
NigeriaReseñas
5.0
Satisfacción del trader
$10K
2 pasos
Best firm for traders to achieve their goals. Top notch and excellent with customer service support. Improvement of spread will make it the best of all.
N/A
0
Customer service
Spread
5.0
Facilidad de uso
4.0
Proceso de pago
5.0
Atención al cliente
4.0
Condiciones de trading
4.4
NigeriaReseñas
5.0
Satisfacción del trader
$5K
2 pasos
AquaFunded es una plataforma de fondeo que conecta inversionistas y emprendedores para financiar proyectos innovadores relacionados con el agua, fomentando la sostenibilidad y el desarrollo.
Menos de 1 mes
0
Good customer support
8% max DD
4.0
Facilidad de uso
3.0
Proceso de pago
4.0
Atención al cliente
5.0
Condiciones de trading
4.4
BrasilReseñas
5.0
Satisfacción del trader
$50K
2 pasos
Aqua funded es excelente. Cero quejas. Sin reglas ocultas y seguí todo lo que leí sobre ellos. Realmente increíble. Me encanta estar fondeado con ellos. Mis mejores deseos para Sean, CEO.
1 mes +
1
4
90% profit split and no hidden rules.
Maybe purple spread. Cause I’m low time frame trader
4.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
Thank you so much for your kind words! We're thrilled to hear that you’re having a great experience with AquaFunded and that our transparency and adherence to our stated rules have met your expectations. We’ll pass your best regards to Sean, our CEO. If you have any questions or need further support, feel free to reach out. We’re excited to have you with us and look forward to more successful trading together!
4.4
IndiaReseñas
5.0
Satisfacción del trader
$10K
3 pasos
Una de las mejores prop firm que he usado en mi vida, mejor equipo de soporte y mejor CEO en la industria. Me gustó la forma de su enfoque en la resolución de problemas y la resolución dentro de un día. Precio asequible para challenges, lo cual es bueno para nuevos traders. Altamente recomendado.
N/A
0
Best team
3 phase target should have been 5%
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
14 de agosto de 2024
Thank you so much for your kind words! We're delighted to hear that you consider us one of the best prop firms you’ve used. It’s great to know that our support team and approach to handling issues have made a positive impression on you. We strive to offer affordable prices to support new traders and are thrilled that you found our services valuable. Your recommendation means a lot to us. If you have any further feedback or need assistance, feel free to reach out.
4.4
IndonesiaReseñas
5.0
Satisfacción del trader
$10K
2 pasos
AquaFunded is one of the best funding companies, there are no hidden rules that harm traders, there are no SL and lot rules. Withdrawals are fast and the support service is very friendly and responds quickly. AquaFunded is the best, I love it
1 mes +
2
1
there are no hidden rules that harm traders, there are no SL and lot rules. Withdrawals are fast and the support service is very friendly and responds quickly.
No thing
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
Thank you for your glowing review! We're delighted to hear that you’re enjoying your experience with AquaFunded. Our goal is to provide transparent and supportive trading conditions, and it's great to know that our no hidden rules, fast withdrawals, and friendly support team are making a positive impact. We appreciate your feedback and are thrilled to have you with us. If you need any assistance or have more suggestions, feel free to reach out!
4.4
GhanaReseñas
5.0
Satisfacción del trader
$10K
2 pasos
Aquafunded has been very reliable so far. Got my details right after I made payment for my challenge . Passed in within 2 months and then got my funded account . Made profit and got a payout within 48 hours . I am glad ri be part of this team.
1 mes +
2
1
Their support is top tier . Fast and easy to chat
I just wish they will be able to deduct the payout amount and activate your account as soon as possible while they work on paying you .
4.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
4.0
Condiciones de trading
14 de agosto de 2024
Thank you for sharing your experience! We’re delighted to hear that you’ve found AquaFunded reliable and efficient. It's great to know that the process from payment to receiving your funded account and subsequent payouts went smoothly. We’re glad to have you as part of our team and look forward to supporting your trading journey. If you have any further feedback or need assistance, please don’t hesitate to reach out.
CEO
País

Emiratos Árabes Unidos
Trustpilot
Fecha de creación
Años en operación
4.4
296
total de reseñas
5
206
4
59
3
6
2
7
1
18
4.4
296
30% de descuento + reembolso 150% en el 4.º payout + cuenta gratis del mismo tamaño si alcanzas payout en todas las cuentas (cuentas Pay Later no incluidas)
4.4
296
30% de descuento + reembolso 150% en el 4.º payout + cuenta gratis del mismo tamaño si alcanzas payout en todas las cuentas (cuentas Pay Later no incluidas)