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327
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Hong Kong

CEO

Somesh Kapuria

Trustpilot

4.5

Date Created

Jun 2025

Years in Operation

1

3.1

8

total reviews

5

2

4

3

3

0

2

0

1

3

OverviewChallenges
8
Reviews
8
Offers
0
Payouts
New
Discussions
0

Hola Prime Futures - Futures Firm Reviews

AI Summary
Mixed

Hola Prime Futures Reviews AI Summary

Traders who successfully navigate the rules report fast payouts, often within minutes, and responsive customer support that handles requests efficiently. The platform itself is praised for its clear dashboard, automatic journaling, and transparent pricing on challenges. Several users note the absence of hidden fees and appreciate the straightforward approach when things go smoothly.

However, a significant portion of feedback centers on rule enforcement issues, particularly the 10-minute...

Reviews8

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Reviewer profile
Loic
USUnited States

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$150K

Program

Instant

Reached Payout
Yes
Certificates
August 25th, 2026

Just request my first payout with Hola Prime, For those who ask, there is a KYC live interview to make with their teams to withdraw but they said it's a 1 time process so next time it would be faster. The agent I had was kind and helped me through the whole request Thanks again

Funding Period

Less than 1 month

Payout Count

1

Number of Firms Funded With

6

Top Firm Aspect

The customer support

Least Liked Aspect

The first time KYC process, the email to book the call isn't sent instantly so I had to wait a bit before receiving it and book the call But the agent was kind and patient with me

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Rules

Official Firm Reply

Logo
Verified Firm Profile

August 26th, 2026

Dear Loic,

Thank you for sharing your experience and for choosing Hola Prime for your first payout! We’re delighted to hear that our Support Team was able to assist you throughout the process and that your experience was positive.

We also appreciate your feedback regarding the initial KYC process and booking time. Your feedback helps us identify areas where we can improve.

Wishing you continued success and many more smooth payouts ahead! 🚀

Warm regards,
Hola Prime Team
Reviewer profile
Ferdinand
PHPhilippines

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$2K

Program

2 Steps

Reached Payout
Yes
Certificates
August 14th, 2026

I got my first payout today, July 17, 2026. It was unbelievably fast. Within several minutes after filling the form, my payout arrived and credited to my bank account. Great prop firm...

Funding Period

1 month +

Payout Count

2

Number of Firms Funded With

2

Top Firm Aspect

Simply responsive to traders concern.

Least Liked Aspect

None

4.0

User Friendliness

5.0

Payout Process

4.0

Customer Care

4.0

Rules

Official Firm Reply

Logo
Verified Firm Profile

August 20th, 2026

Dear Ferdinand,

Thank you so much for sharing your experience! ⭐ We’re thrilled to hear that your payout was processed and credited to your bank account within just a few minutes.

We truly appreciate your trust in Hola Prime and are glad our team could provide a responsive and smooth experience.

Wishing you continued success and many more successful payouts ahead!

Warm regards,
Hola Prime Team
Reviewer profile
Nimrod
KEKenya

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$25K

Program

1 Step

Reached Payout
Yes
Certificates
July 14th, 2026

clear enough rules no hidden rules, payout was really fast, they have a nice dashboard. simple and automatically journals. Only thing i didn't like is the eod trailing DD which all firms have now adopted. they should offer more account options, otherwise they pay and respond really fast. ooh they also need a buffer. don't withdraw all profits it blows the account that sucked

Funding Period

1 month +

Payout Count

1

Number of Firms Funded With

2

Top Firm Aspect

payout was under ten minutes

Least Liked Aspect

buffer funded account blows if you withdraw all profits and the eod trailing

5.0

User Friendliness

4.0

Payout Process

5.0

Customer Care

3.0

Rules

Official Firm Reply

Logo
Verified Firm Profile

August 20th, 2026

Dear Nimrod,

Thank you for sharing your experience! ⭐ We’re glad to hear you’ve been happy with our clear rules, fast payout, dashboard, and responsive support.

We appreciate your feedback regarding account options and buffer requirements. If you ever have any questions or need assistance, our support team is always here to help.

Wishing you continued success with Hola Prime!

Warm regards,
Hola Prime Team
Reviewer profile
7AM
DZAlgeria

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$25K

Program

1 Step

Reached Payout
No
Certificates
July 12th, 2026

One of the best futures Prop firms Hola prime futures got the best challenges with easiest rules and the cheapest prices u can't find a better firm then hola prime

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Prices

Least Liked Aspect

rules

4.0

User Friendliness

3.0

Payout Process

4.0

Customer Care

3.0

Rules

Official Firm Reply

Logo
Verified Firm Profile

August 20th, 2026

Dear Trader,

Thank you for sharing your experience! ⭐ We’re glad to hear you’ve been happy with our pricing and found our Futures challenges straightforward.

If you ever have any questions about the rules or need assistance, our support team is always here to help.

Wishing you continued success with Hola Prime Futures!

Warm regards,
Hola Prime Team
Reviewer profile
Mo
USUnited States

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$25K

Program

1 Step

Reached Payout
No
Certificates
July 8th, 2026

Run Away ! I passed the evaluation, got funded, and then my accounts were closed due to a rule I was not aware of — the 10-Minute Re-entry Rule. The rule states that if you close a position and re-enter in the same direction on the same instrument within 10 minutes, it is treated as a continuation of the same trade. The combined risk of all such positions cannot exceed 1% on DX Futures or 2% on Tradovate and NinjaTrader. I take responsibility for not reading every rule in detail — that is on me. But here is the problem: this rule is not standard in the industry. Re-entries are a normal part of trading. Getting stopped out and re-entering a valid setup is standard trade management and not a violation. What makes it worse is that there is no warning. No trade blocked. No alert. Just accounts terminated with no path to recovery. I spent months consistently trading a strict, rule-based strategy to pass the evaluation and build a proper buffer on my funded accounts. This was not reckless trading — it was disciplined, methodical work over an extended period. I genuinely wanted to give Hola a fair shot. I passed their evaluation and was ready to trade seriously. But losing funded accounts to one obscure rule with zero tolerance is not trader-friendly — it is a trap. Trade with firms that have clear, fair, and industry-standard rules. Hola is not one of them !

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Customer service team is responsive. Their dashboard and technology is good as well.

Least Liked Aspect

Their rules are ridiculous, especially in the funded. considering reentering a trade in the same direction within 10 minutes, a hard breach is unacceptable by any means.

2.0

User Friendliness

2.0

Payout Process

3.0

Customer Care

2.0

Rules

Official Firm Reply

Logo
Verified Firm Profile

August 20th, 2026

Dear Mo,

Thank you for taking the time to share your feedback. We appreciate your honesty and acknowledge your concerns regarding the 10-minute re-entry rule.

After a comprehensive review of your account activity, we would like to clarify that your account was not breached simply because you re-entered a trade within 10 minutes. Rather, under our Trading Rules, positions opened in the same direction on the same instrument within 10 minutes of closing a previous position are considered part of the same trade idea for the purpose of calculating risk exposure. The combined risk across that trade idea must remain within the permitted limit—1% for DX Futures accounts and 2% for Tradovate and NinjaTrader accounts.

As explained in our previous communication, the 2% Risk Rule is based on the maximum risk exposure of a trade idea rather than the realized loss. This means that reopening a position within the specified time window does not itself constitute a breach; however, if the combined risk of that trade idea exceeds the permitted threshold, it results in a rule violation. This approach is designed to ensure consistent risk management and is aligned with the principle that trading risk is measured by potential exposure.

The 10-minute trade idea definition and the associated risk limits are outlined in our Trading Rules and are applied consistently across all eligible accounts to ensure fairness and maintain a disciplined trading environment.

Accordingly, following our review, the decision regarding your account breach remains final in accordance with our trading rules and risk management policies. Should you have any further questions or require any additional assistance, our team will be happy to help.

Kind regards,
Hola Prime Team
Reviewer profile
Jose
VEVenezuela, Bolivarian Republic of

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$50K

Program

1 Step

Reached Payout
No
Certificates
June 11th, 2026

Its the worst Prop that i ever used, When you try to make a withdrawal after trading for five consecutive days at the same risk level, they close your account for exceeding the 2% risk limit—even though you’ve been trading at the same risk level for five days straight. But, coincidentally, the very day you’re about to make the withdrawal is when they send you the email about the violation. I received it today. After 15 days of trading with them between the challenge and the funded account, this is the first time this has happened to me with a prop firm. They don’t give you an explanation or anything; they just tell you that you violated a rule that you’ve been following since the day you bought the account.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

anything

Least Liked Aspect

They're the first prop firm to do this to me, blocking my account over a rule that, if true, I've been violating ever since I started the challenge, and I've never received any breach notifications, And of course I spoke with their technical support, and their only response was, “The account has been canceled due to a violation.” they said i break a rule for $1000 It's not the first time I've lost $1,000 on a trade, but they only want to close the account when they know you're going to withdraw

2.0

User Friendliness

1.0

Payout Process

5.0

Customer Care

1.0

Rules

Report

Reason

Unjustified Breach

Breach Reason

2% rik limit without any sense

Summary

They told me I violated some nonsensical 2% risk rule, even though I always trade with the same risk level. But strangely enough, they only flagged my account on the very day I was going to make a withdrawal, why didn’t they block my account for exceeding the risk limit before? Clearly, they don’t want you to withdraw funds and will use any excuse to close your account so you can’t make a withdrawal.

Documents From Reporter

Official Firm Reply

Logo
Verified Firm Profile

August 20th, 2026

Dear Jose,

Thank you for sharing your experience and your perspective regarding the account review.

We would like to clarify that the breach was based solely on the risk exposure recorded on your account and the applicable Trading Rules.

Following a detailed review, your account was breached under our 2% Risk Rule. The exposure associated with your order exceeded the maximum permitted risk of $1,000. Once the exposure went beyond this limit, the account was correctly registered as being in breach of the applicable risk requirements. Each trade or order must remain within the permitted exposure at all times, and it is not associated with realized profits or losses on that position.

We would also like to clarify that the breach was unrelated to your withdrawal request. The timing of the notification does not affect the underlying risk assessment, which is based on objective trading data and is applied consistently across accounts.

We understand that you may disagree with the outcome and that this may have been disappointing. Should you have any further questions or require additional clarification regarding the risk assessment or applicable Trading Rules, our team remains available and will be happy to assist you further.

Kind regards,
Hola Prime Team
Reviewer profile
MOHAMED
MAMorocco

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$50K

Program

1 Step

Reached Payout
No
Certificates
June 3rd, 2026

I am leaving this review to share my full experience with Hola Prime, especially for traders who are thinking about buying a futures account with them. At the beginning, everything looked normal. I bought accounts, traded seriously, followed the platform, and used the same trading style consistently. I had already received payouts before using the same general approach, so from my side there was no clear indication that my trading style was unacceptable. I was trading manually, managing risk, and treating the account as a serious funded opportunity. After building strong profits, my accounts were reviewed and approximately $16,000 in profits were removed from my accounts. Hola Prime refunded the challenge fees, but that does not solve the real issue at all. My dispute is not about a small challenge fee refund. My dispute is about the trading profits that I generated through my own work, time, risk management, and execution. What makes the situation even more frustrating is that, from my side, I do not believe the rules were clear enough before the profits were removed. I was not shown a transparent trade-by-trade explanation proving exactly which trades broke which rule, how the calculation was made, and why the same style had previously been accepted when I was receiving payouts. Instead, the explanation felt general, based on a broad review of my trading behavior, without enough specific proof to justify removing such a large amount of profit. After the review, the situation became even worse. Instead of reaching a fair solution, my profits were removed, the accounts were left with only a small buffer, and the challenge fees were refunded as if that could compensate for the profits I had already generated. To me, that is not a fair resolution. If my goal was only to get the challenge fee back, I would never have bought the account in the first place. Traders buy funded accounts because they believe they can earn and withdraw profits, not because they want a fee refund after successful trading. I also felt that communication became very difficult after the decision. I expected a proper negotiation, a clear explanation, or at least detailed proof showing exactly why my profits were removed. Instead, the answers felt final and not transparent enough. This created a serious trust problem for me, because traders need to know the rules before they trade, not only after they become profitable or request payouts. What happened after everything was that I was left with the feeling that the company accepted my style when the profits were smaller, but questioned it when the profits became bigger. That is the main reason I am writing this review. I want other traders to be careful and understand that, based on my experience, payout reviews and rule enforcement can become very stressful and unclear when larger profits are involved. I am not saying this lightly. I have screenshots, emails, and records of what happened. I am still open to a fair resolution, but I cannot accept the idea that refunding a challenge fee replaces around $16,000 in trading profits. In my opinion, Hola Prime needs to provide much more transparency in reviews, clear trade-by-trade explanations, and fair treatment for traders who are profitable. Until this case is properly reviewed and resolved, I cannot recommend them with confidence.

Funding Period

Less than 1 month

Payout Count

0

Number of Firms Funded With

3

Top Firm Aspect

Fast payout if you can arrive to the point that you can request a payout with out taking you profits away

Least Liked Aspect

Changing rules and taking profits

1.0

User Friendliness

1.0

Payout Process

3.0

Customer Care

1.0

Rules

Report

Reason

Unjustified Breach

Breach Reason

Tick scalping

Summary

They changed the rules and give them selfs more roome in the new rules to breach my accounts

Documents From Reporter

Official Firm Reply

Logo
Verified Firm Profile

August 20th, 2026

Dear Mohammad,

Thank you for sharing your experience and your perspective on the account review.

We understand your frustration regarding the adjustment of the profits and your reference to previous payouts. However, we would like to clarify that the action taken on your accounts was not based on the amount of profit generated. Our reviews are based on adherence to our Trading Rules and Prohibited Trading Practices (PTP) framework, which applies regardless of profitability, previous payouts, or account tenure.

In this case, our Risk Team reviewed the relevant trading history and identified an execution pattern consistent with tick scalping, entailing extremely short-duration execution aimed at capturing minimal price movements. The determination was based on the overall trading pattern on your account.

Please note that trading activity on the accounts remains subject to review against the applicable policies at any point in time.

The relevant concerns were also communicated to you during the review process and following the review, the original challenge fees were refunded as a goodwill gesture and in accordance with the applicable resolution.

We appreciate that you may disagree with the outcome and that you would have preferred a different resolution. However, the accounts were reviewed multiple times internally, and the decision was based on the trading activity identified and the applicable trading policies, not on the size of the profits.

We appreciate your feedback regarding transparency and communication and hope this provides additional context for anyone reading this review.

Kind regards,
Hola Prime Team
Reviewer profile
Eren
TRTürkiye

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$50K

Program

1 Step

Reached Payout
No
Certificates
May 9th, 2026

Hola Prime stands out for its exceptional operational efficiency, particularly with their rapid payout processing and highly responsive support team. Unlike many industry peers that implement ambiguous or restrictive rules to the detriment of the trader, Hola Prime provides a transparent and straightforward environment. Their commitment to clarity and reliability sets a new benchmark for the prop firm industry. This is, without a doubt, the most seamless trading experience I have encountered to date

Funding Period

1 month +

Payout Count

0

Number of Firms Funded With

3

Top Firm Aspect

payout process and support team in unmatched ıts brilliant.

Least Liked Aspect

copytrading rule for futures account ı wısh ıt was allowed to copy trader from other accounts which belongs to trader instead of limitin with just their accounts

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

4.0

Rules

Official Firm Reply

Logo
Verified Firm Profile

July 23rd, 2026

Dear Eren,
Thank you for your kind words and for choosing Hola Prime.

We're thrilled to know our fast payouts, transparent trading environment, and responsive support have made a positive impact on your experience. 

Providing traders with clear rules, reliable service, and a seamless journey is exactly what we strive for every day. Your trust means a lot to us, and we look forward to supporting you throughout your trading journey!

Warm Regards
Team Hola Prime

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    Hola Prime Futures Reviews: 3.1★ from 8 Verified Traders | Prop Firm Match