4.5
132
total reviews
5
89
4
30
3
6
2
2
1
5
Reviews132
Sort by
4.5
INReviews
5.0
Trader’s Satisfaction
$50K
1 Step
One of the best prop firms I have ever traded is Topstep. Although there were more issues when Project X first started, it is currently the greatest platform. Just make money and get paid, there is nothing to say regarding payout guidelines. Customer service is a little slow.
N/A
0
simple payout rules
customer support
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
August 27, 2025
Thanks for sticking with us 🙌 TopstepX keeps leveling up—trade, profit, get paid 🚀
4.5
MAReviews
1.0
Trader’s Satisfaction
$50K
1 Step
I’ve been working with Topstep for almost 3 years. I followed all their rules — both in trading and in payment. I used only one email and one debit card, and I always respected their terms. They used to have one of the best communities and support systems in the industry. But everything changed suddenly. Without any warning, Topstep banned all Moroccan traders. They didn’t give us time to withdraw our funds or request payouts — they simply shut down both new and existing accounts overnight. Their excuse? A claim that Morocco is on the OFAC sanctio...
1 Year +
2
1
It was Good, but now it's a bad firm, everything has changed
Nothing
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
August 27, 2025
We truly value the years you’ve traded with us, and we’re sorry for the frustration this has caused. Regulatory, brokerage, and security requirements sometimes force us to restrict access in certain regions—even when it impacts traders we respect and who’ve followed every rule. These decisions are not made lightly, and they’re never intended to punish or discriminate against traders. If this changes in any way, we will update the community as soon as possible. Thank you!
4.5
MAReviews
2.0
Trader’s Satisfaction
$50K
1 Step
I am beyond disappointed and frustrated with Topstep’s recent actions. Out of nowhere, they banned traders from Morocco without any prior notice or clear explanation, leaving us in the dark about the status of our hard-earned profits. This lack of transparency is absolutely unacceptable for a platform that claims to support traders globally. As someone who has invested time, effort, and money into Topstep’s Trading Combine and potentially funded accounts, it’s infuriating to face such an abrupt restriction without warning. The uncertainty surroundin...
3 Months +
0
4
I am beyond disappointed and frustrated with Topstep’s recent actions.
Topstep banned Morocco traders without notice, leaving profits uncertain. Disappointing and unprofessional. Can't trust them.
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
August 27, 2025
We’re sorry for the disappointment this has caused. Restricting access in certain regions is never something we want to do, but in some cases, we must follow regulatory, brokerage, and security requirements that are outside our control. These decisions are not made lightly, and they’re never intended to punish or discriminate against traders. If this changes in any way, we will update the community as soon as possible. Thank you!
4.5
INReviews
5.0
Trader’s Satisfaction
$50K
1 Step
one of the oldest firm in industry, find out that futures trading and topstep in best firm for that, but one thing about futures firm is trailing drawdown. but their pricing is cheap compared to cfd. i loved the pricing. they have their inbuilt platform, i loved their platform. it is super trader friendly, it allows you to set your personal daily loss or profit limit, super fast execution from charts, zero spreads. loved the firm
Less 1 Month
1
1
personal daily loss limit feature on their platform, personal account lockout, risk settings
payout policy, we cant withdraw more than 50% of total profit till we have reached live funding
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
August 27, 2025
OG firm 🙌 Glad TopstepX, fast charts & trader-friendly tools are helping you crush it 🚀
4.5
INReviews
5.0
Trader’s Satisfaction
$50K
1 Step
topstep customr service is good firm payout spread instruments broker trading terminals community i will give 10/10 for this good propfirm niceeeeee
N/A
0
spreads Instruments and platform
nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
August 27, 2025
10/10 🙌 Appreciate the love—payouts, platform & community will always be our focus 🚀
4.5
CAReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
I've been with Topstep for over five years, consistently adhering to their rules and regulations, aiming to build a successful trading career. However, my experience has taken a disappointing turn. After successfully growing my account and requesting a payout, I was abruptly accused of fraudulent activity leading to my account's suspension without any solid evidence—just a claim of a misunderstood chargeback. This situation feels particularly egregious because it seems convenient that my account issues only surfaced when I sought to withdraw my ear...
3 Years +
0
3
.
.
1.0
User Friendliness
1.0
Payout Process
4.0
Customer Care
Denied Amount
Reason
Denied Reason
Express funded
Summary
After successfully growing my trading account with Topstep and requesting a payout, I faced an unexpected denial and subsequent account suspension. Despite adhering to all rules and maintaining transparency over my five-year tenure, I was accused of fraud based on a misunderstood chargeback, with no substantial evidence provided. This action seems particularly suspicious as it only came to light upon my payout request, suggesting that Topstep might prefer to retain funds within their system rather than honor profitable traders' withdrawals. This experience has not only been disheartening but also questions the integrity of the platform's support for its traders.
Documents From Reporter
August 27, 2025
We appreciate the time and effort you’ve invested with us over the years, and we’re sorry for the frustration this situation has caused. Fraud and chargeback reviews are always taken seriously, but they should never leave a trader feeling unheard or dismissed. We want to be clear: our goal is not to block payouts, but to ensure all accounts comply with payment and security standards.
4.5
NLReviews
5.0
Trader’s Satisfaction
$50K
1 Step
"My experience with TopStep has been amazing so far! I love their trading platform—it's smooth and reliable. The live YouTube channel is incredibly helpful, offering great insights and strategies. Customer support is top-notch, always responsive and supportive. Highly recommend for traders looking to grow!"
N/A
0
live community
i like everything so far
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
August 27, 2025
Glad you’re loving the platform & TopstepTV 🙌 Growth is what it’s all about 🚀
4.5
Reviews
5.0
Trader’s Satisfaction
$50K
1 Step
I have been trading with Topstep for about 2 months now. I passed 2 evaluations but blew both funded accounts, and now I’ve just passed my 3rd one. Everything is super clear with them, and as long as you can show consistency, there are no hidden rules. They also have a great community with awesome people who share everything transparently. However, I just found out that even if you're not a citizen of their prohibited countries, you still cannot trade while temporarily residing in one of those countries. I guess I should be somewhat grateful that I ...
Less 1 Month
0
1
People. Platform. Education. Community. Clear and transparent rules.
Just a personal situation where I reside in one of the prohibited countries as of now
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
August 27, 2025
Congrats on passing your third Combine 🙌 That kind of persistence is what trading is all about. We’re glad you’ve found the rules transparent and the community supportive. You’re right about residency restrictions—those rules are tied to compliance and broker requirements, and they can apply even if you’re only temporarily in a restricted country. We know it’s not ideal, but we’re committed to keeping everything transparent so you always know what to expect. Appreciate you trading with us and being part of the community 🚀
4.5
USReviews
5.0
Trader’s Satisfaction
$50K
1 Step
Had an issue with a reset at rebill, Reached out to Miss Amber on support. She handled me with grace and confidence even recruited a level 2 specialist to assist with my silly mistake. Made a support ticket to mention not getting a reset. But in the end it was the wrong account, and the one I was complaining about was the one about the be funded and just renewed the wrong one. OOOOOPPPS rookie mistake, But she handled me with grace, without making me feel like a complete idiot! Thank you again Amber for all of your help!
6 Months +
0
4
Support, as well as the easy to use platform
Not being a part of the VIP cause im to dang busy and miss all the sign ups on topstep TV :P hahah not that big of a deal just really want to be a part of the VIP group :P
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
August 27, 2025
Love hearing this 🙌 Shoutout to Amber for showing the patience and grace every trader deserves, even when it’s just a mix-up. Glad it all worked out and congrats on being close to funding 🚀 Thanks for sharing your experience!
4.5
MYReviews
5.0
Trader’s Satisfaction
$50K
1 Step
topstepx offer good comm, but not so smooth. Overall is good, support is helpful, everyone get pay friendly price for combine, but higher price for activation fee
N/A
0
-low comm (topstepx) -friendly community -realiable
-expensive activation fee -2 day to pass
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
August 27, 2025
Thanks for sharing your experience 🙌 Glad the Combine pricing, payouts, and support are working well for you. We know TopstepX still has room to get smoother, and we’re actively improving it. As for activation fees, we hear you—our goal is always to keep things fair while delivering the best possible trader experience 🚀