CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1114
total reviews
5
780
4
206
3
35
2
11
1
82
4.4
1114
4.4
1114
50% off on Direct accounts
4.4
1114
50% off on Direct accounts
Traders consistently praise Alpha Capital's tight spreads, fast execution, and transparent rules with no hidden conditions. The firm's balance-based drawdown is highlighted as particularly swing-friendly, and multiple long-term users report receiving numerous payouts over periods of 1-3 years without major issues. Customer support receives frequent commendation for being responsive, professional, and helpful, with several support team members mentioned by name for their excellent service. The...
Reviews45
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MoroccoReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Easy to use app, fast KYC verification, and smooth payout process. The team was also helpful and professional. Trading conditions were good too, I never had problems with latency or execution, trades opened normally and I didn’t experience slippage issues. I also like that they support crypto payouts with Rise for faster payments.
The news trading rules can be strict sometimes, but besides that my experience has been good overall.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
Denied Amount
Reason
Denied Reason
News trading
Summary
Profit from trades placed around high-impact news events with unrealistic fills has been withdrawn, making the payout invalid.
Documents From Reporter
United StatesReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
they appeared to be trader friendly
payment denial without justification or evidence of any violations
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Denied Amount
Reason
Denied Reason
toxic trading flow
Summary
no other explanation was given. no proof of any violations. absolutely none! this so-called toxic trading flow was the same FLOW THAT Passed their assessment test
Documents From Reporter
KosovoReviews
1.0
Trader’s Satisfaction
$25K
2 Steps
N/A
0
Just the support
…
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Toxic Strategy
Summary
You can see it on the screenshots
Documents From Reporter
UgandaReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
They claim a placed 2 trades within 1 hour, and the total risk was 1858 dollars
Summary
Alpha capital group UK, has denied me payment of over 35,700 dollars this year and they have gone ahead to breach my account 2063413 manually. They went ahead to impose a 1% risk rule on me, and a 1 hour cool off rule which they said was temporary as it wasnt in the agreement. Recently, i made 9417 dollars and they decide to continue denying me payment and even breach my account manually because i placed 2 trades within 1 hour, one trade lost 700 dollars and the second entry has a stoploss of 1158 dollars totalling to a total risk of 1858 dollars within 1 hour. My account balance was 206000 dollars meaning, 1% risk was 2000 dollars so all my trades where with in the one 1% risk rule.
Documents From Reporter
January 16th, 2026
Hi Anthony, after reviewing your case our team have identified a significant discrepancy from your review to the truth of the situation. Whilst trading XAUUSD on the 4th September 2025, you have incurred a loss on 4 positions with the following losses: $79.50, $80.00, $1,818.00, $768.00. Whilst our 1% rule is calculated from the accounts initial balance ($200k in this case), your point that your account balance was 206,000 is still invalid as your loss ($2,745.50) still exceeds the 1% risk limit. Your position opened 41 minutes after the close of this final position has clearly breached the 1% cooling-off period restriction imposed on your account.
DenmarkReviews
1.0
Trader’s Satisfaction
$200K
1 Step
N/A
0
Nothing its horrible
Nothing as stated
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
As shown below, you traded on both 200k accounts in September while both were active:
Summary
As shown below, you traded on both 200k accounts in September while both were active:
Documents From Reporter
January 16th, 2026
Hi Oliver, please reach out to the following WhatsApp number so we can discuss this matter thoroughly. +447386394779 Kind Regards Alpha Capital Group UK
PhilippinesReviews
5.0
Trader’s Satisfaction
$60K
2 Steps
1 month +
4
1
transparency and best customer support
nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
soft breach due to high impact news
Summary
soft breach due to high impact news and I it's my fault.
Documents From Reporter
PakistanReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
3 months +
5
5
What I like most about the firm is their strong reputation and fair, transparent rules. Alpha Capital Group operates professionally, doesn’t play games with traders, and doesn’t scam or deny payouts as long as you follow the guidelines. Their structure is built to support serious traders, which makes the whole experience feel reliable and trustworthy.
What I like the least about the firm is the payout processing time. Payouts usually take around 2–3 days, which can delay getting back into trading. It’s not a major issue, but faster processing would make the experience even smoother.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
identified instances of trades placed around high-impact news events.
Summary
I accidentally placed trades during news ADP non farm employment i forgot to check the calendar and when i requested payout i got mail from alpha capital "As a result of these findings, the profit from these trades has been withdrawn, and the payout for this instance has been made invalid. We hope that this situation can be avoided in future and you can continue to be successful in your trading". and i am totally fine by this because they did not suspended my trading and it was my mistake the rule was clear to avoid trading on news events I learned and avoided next time
Documents From Reporter
PolandReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
The platform and price are reasonable
payout challenges, with no follow-up on solving customers' matter
5.0
User Friendliness
2.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
I traded on the news
Summary
First, i requested a payout and it was rejected said that I traded on the news which was fine I agreed and deducted news profit and after another payout date I asked for another payout, and they responded with the same information as the payout situation(information) and rejected the withdraw and again deduct the profit(same amount) once again. I raised the matter and nothing is being done
Documents From Reporter
IndiaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
1 year +
5
3
Customer support is responsive and polite. Pricing is competitive compared to other prop firms, and the dashboard is functional.
Rules aren't friendly for traders, particularly the “no closing trades during news” rule. This rule unfairly penalizes trades that were opened well before events. KYC and account processing take much longer than they do with competitors. Most importantly, they denied a valid payout, ignored the context, and placed their own interests above fairness.
3.0
User Friendliness
2.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
Denied Amount
Reason
Denied Reason
News trading violation (trade closed within restricted window)
Summary
My payout of $7800 was denied, and a total of $13900 in profits was invalidated. The firm claimed my trade was closed within the 2-minute restricted news window. However, the trade was opened more than 27 hours before the event, was already in 520 pips profit, and the news only added around 30 pips. There was no Discord reminder from the firm (as they usually provide), and the event was not highlighted the same way on ForexFactory, which many traders use. Despite presenting all the evidence, the support refused to listen and upheld the denial.
Documents From Reporter
PakistanReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
2
2
Least expensive
Scammers
2.0
User Friendliness
1.0
Payout Process
3.0
Customer Care
3.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Kyc breach
Summary
I got a funded account with this company in June and in July after completing my KYC I received two payouts from the firm, but now when I request a third consecutive payout they decline and tell me that they found a breach in my KYC and they added nothing more to that, how it is possible that I get 2 payouts with the same KYC and reject my third payout. I would suggest staying away from this company if you are a successful trader.
Documents From Reporter
August 20th, 2024
Hey there, We understand your frustration, especially after receiving two successful payouts with the same KYC. However, during the review for your third payout, our compliance team identified a discrepancy in your KYC that was missed earlier. While this may seem inconsistent, we conduct thorough checks with each payout to ensure all compliance standards are met. We encourage you to reach out to our support team for further clarification on the specific issue that was identified. Kind Regards, Alpha Capital Group UK
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