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GBReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
Been a long journey with alpha capital group Very friendly and supportive team regarding any issue . Thanks and appericate for All customer support team and alpha capital group
N/A
0
Customer support
Everything seems good
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
IDReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
*"Great customer service, responsive, and good pricing! Just make sure to read all the rules carefully before buying a challenge. Transparent and professional. Highly recommend"
1 Month +
0
1
Costumer Service
Payout Review not fast enough
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PHReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
smooth payout experience and top-tier prop firm! i just completed my payout interview with alpha capital group, and the entire process was seamless, professional, and completely stress-free. i highly recommend alpha capital group, a reliable prop firm that actually values its traders and handles payouts efficiently.
3 Months +
1
0
it is cheap but same experience with other expensive prop firms
i haven't experience yet
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MTReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
I had a great experience with Alpha Capital’s support team. They contacted me regarding a trade that they determined had been affected by their high-impact news policy. They explained everything clearly, answered my questions promptly, and were very transparent throughout the process. What I really appreciated was that they didn’t suspend my account or remove all of my profits. They only removed the profit from the specific trade in question ($4.56), while leaving the rest of my profits intact and confirming they will be available for withdrawal at...
N/A
0
They’re prompt customer care
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
XKReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
After more than two and a half years of trading with Alpha Capital Group, I can confidently say that they have earned my trust through consistency, professionalism, and reliability. Over the years, I have successfully received more than five payouts without a single issue. Every payout was processed smoothly, and throughout my journey I have found the trading conditions, execution quality, and overall platform stability to be excellent. This level of consistency is something I truly value. Customer support has always been responsive and profession...
6 Months +
6
4
What impressed me the most is the professionalism and transparency of the team. Whenever an issue or question has come up, they have always been available to investigate it properly and provide a clear explanation. In my experience, they don’t ignore problems—they take the time to review them carefully and work toward a fair resolution. That level of communication, honesty, and transparency is something I truly appreciate and one of the main reasons I continue to trust and recommend Alpha Capital.
Honestly, there isn’t anything significant that I disliked. Like any growing company, there is always room for small improvements, but based on my experience over the past two and a half years, Alpha Capital has consistently improved its services, platform, and overall trader experience. I hope they continue developing because they are on the right path.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
LBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Alpha Capital Group UK provides advanced support, top notch infrastructure, trusted compliance and effective risk management. Even though the funded account trading conditions are relatively tough they help traders manage risk more efficiently. The payout process could imply inconvenient waiting due to lengthy and detailed review process but the overall service is solid and reliable.
1 Month +
1
1
There are no fees on bank wire withdrawals, also frequent attractive offers
The payout processing during which the account status becomes inactive
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
SGReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Overall, the MT5 trading environment has been stable, the dashboard is clear and provides useful account statistics, and the Alpha Swing program suits my style of holding trades overnight, over weekends and through major market movements. While there are no consistency requirement for the 2 evaluations, I had to achieve 40% consistency for the qualified account. I like the static balance for the maximum loss at 10% of starting account balance and static balance for the starting balance of the day at 5%. The payout process is also efficient and they ...
Less 1 Month
3
1
I like the static balance for the maximum loss at 10% of starting account balance and static balance for the starting balance of the day at 5%. The payout process is also efficient and they paid out on the third day.
Ask permission to use Magic Key for each account. Also, the chart for balance and equity is not very accurate. I also dislike their equity based loss calculation for some of its other program as unexpected intra-day volatility can breach the account.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BRReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
My experience with ACG has been great. I recently made my very first payout from a $10k account, which cost me $40, thanks to one of the discount coupons which, by the way, is one of the company's strong points. For those looking for a solid prop firm to grow and develop with, I highly recommend Alpha Capital Group. They have clear, fair rules that help foster discipline and consistency. The only downside was the withdrawal process, which took a little while since it was my first one and required an interview to confirm that I was the account's tra...
1 Month +
1
2
They have clear, fair rules, good prices with the coupons, and convey the assurance of a company with a solid and reliable structure.
The processing time for the first payout, including an interview to verify that I'm the one operating the account.
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
Extremely Disappointed – Funded Account Denied After 3 Months and 13 Challenge Purchases Hi fellow traders, I want to share my experience with Alpha Capital Group so everyone can make their own informed decision. Over the last 3 months, I purchased 13 separate $10,000 accounts, spending approximately $520 in challenge fees (13 × $40). I breached 11 accounts, and of course Alpha had no issue taking those fees. Yesterday, I finally passed my Pro Account (Account ID: 2788484) after putting in significant time, effort, and discipline. Instead of re...
Less 1 Month
0
0
worst customer service
they wont give us funded account
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
spamming the order book
Summary
Extremely Disappointed – Funded Account Denied After 3 Months and 13 Challenge Purchases Hi fellow traders, I want to share my experience with Alpha Capital Group so everyone can make their own informed decision. Over the last 3 months, I purchased 13 separate $10,000 accounts, spending approximately $520 in challenge fees (13 × $40). I breached 11 accounts, and of course Alpha had no issue taking those fees. Yesterday, I finally passed my Pro Account (Account ID: 2788484) after putting in significant time, effort, and discipline. Instead of receiving a congratulations email, I received an email stating that my account had been denied due to alleged "spamming of the order book." The evidence provided? Four small USDJPY trades. Just four. After months of trading, multiple failed accounts, and hundreds of dollars spent on challenges, I find it extremely difficult to understand how four low-volume orders can justify denying a funded account entirely. What makes this even more frustrating is that I currently have another Swing Account in Phase 2 with approximately $250 profit, requiring only another $250 to pass. Given the treatment I have already received, I have very little confidence that this account will be treated fairly either. As traders, we accept losses, failed challenges, and strict rules. What we don't expect is to successfully pass an evaluation and then have the goalposts moved afterwards based on what appears to be an extremely questionable interpretation of the rules. The reality is that I paid for 13 accounts, failed 11 of them, and only when I finally succeeded was I told that I would not receive a funded account. I feel completely let down and deeply disappointed by the way this has been handled. To anyone considering purchasing an account, I strongly encourage you to read the rules carefully and understand that even after passing, there may be further reviews that can ultimately prevent you from receiving a funded account. This has been one of the most disappointing experiences I have had with any prop firm.
Documents From Reporter
USReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
I decided to start my trading journey with Alpha Capital trading XAU/USD and I have not been disappointed. I currently trade two 10k accounts due to extremely cheap price of 40 dollars for an eval. Since I was new, this was really important to me and I probably blew around 10 evals and got funded around 3 different times before finally receiving a payout after 6 months of trading. The only reason why I didn't give 5 stars is because there payout process takes forever and they limit their risk dramatically. It took a little under a month to get my fi...
1 Month +
2
2
The cost of evals.
The payout times and risk limitations.
5.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
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CEO
Country
GB
Trust Pilot
Date Created
Years in Operation
4.4
970
total reviews
5
669
4
184
3
35
2
9
1
73
4.4
970
40% off on Direct accounts
4.4
970
40% off on Direct accounts
