Alpha Capital Reviews

After I requested a withdrawal for profit sharing, they kept me waiting for 2 weeks. Normally, their time is 2 business days. On the 15th day, after e-mails, they rejected my profit payment, saying that we do not accept your current trading style. They closed my account. The strange thing is that I have been trading in the same style with the same strategies for months. When the amount of profit I would withdraw increased slightly, they called it a banned strategy. I wanted to know that I have been treated like this before and why I was banned, but they are not responding. If I was wrong, I wanted to learn my mistake and not repeat it, but they did not answer that either. Even if my strategy was risky for them, they could warn me after I made my payment, change the rules specifically for me, or close my account. I could accept all of them. But doing it this way is a great injustice and nonsense. Does this company change the rules according to the person when it is not working for them? Or can he reject payments whenever he wants? I recommend that people who will do business with this company know these and act accordingly. My e-mails with customer services continue, but they are always answered very late. It has been 2 weeks since the process started and I am very tired of this situation. Maybe we can solve the situation, but people need to learn about what happened. Although I tried to reach you on Twitter and Discord, I could not get a response. Although they state 12-24-48 hour turnaround times for emails, these are almost always at least twice as long.

Hidden Rules, Contradictory Policies & Denied Payout — Major Red Flag I’ve completed over 40 challenges and received 20+ payouts from AlphaCapital — until now. My recent withdrawal was denied due to a supposed “1% risk rule” that was never clearly disclosed on their main website, during checkout, or on the account dashboard. The only mention came in a help article and a single email that landed in my spam folder. Even more troubling, that same email claimed they had “observed scalping and a tendency towards a gambling-like approach” in my trading — despite immediately contradicting themselves by stating: “Yes, we do allow scalping and we also comprehend that risk is subjective to each strategy.” If scalping is allowed, and I haven’t violated any published rules — including the 5% daily and 10% total drawdown limits — then why are they subjectively deciding my risk management isn’t good enough, after the profits have already been made? This kind of inconsistent and opaque behavior is a massive red flag. It reeks of hidden conditions and selective enforcement Let me be clear: This is the last challenge I will ever buy from AlphaCapital. I’m switching to another Prop Firm, even if it's more expensive — because at least they respect the rules they themselves publish and don’t use vague, after-the-fact judgments to deny payouts. If you're thinking about using AlphaCapital, think twice. These practices damage trader trust and suggest a firm headed in the wrong direction. Avoid the risk — choose transparency over vague subjectivity.

To all real traders – take 2 minutes to read my story When I first started trading with Alpha Capital, everything seemed fine. Although their promised payout time of 48 hours was never once met, I still received my withdrawals. In total, I withdrew over $30,000—but then the problems started. My payouts began getting rejected for various reasons, and my account was "reviewed" three times within 30 days. During each review, my account was locked, and I was unable to trade. A $3,000 payout was wrongly denied due to "news trading". According to their terms and conditions, traders on a PRO account are not allowed to open or close trades two minutes before or after high-impact news. I opened my trade 15 minutes before the news and closed it three minutes after, yet my profits were removed. When I pointed out the official 2-minute rule, I was told that it is at the company's sole discretion and that "news trading" can be extended to a 90-minute window (45 minutes before and 45 minutes after news) instead of just 4 minutes—which is absolutely ridiculous. My next payout of $2,600 was also rejected under the same "news trading" excuse. However, after I clearly proved that my trade was well outside the news window, they eventually paid me—but 10 days late. Again, I was unable to trade for two weeks. Now, my latest $3,500 payout has been flagged. After support ignored my emails for a full week, I asked about it in their Discord server—only to be instantly banned and have my messages deleted. Shortly after, I received an email falsely accusing me of "group trading". As a result, they banned all my accounts and rejected all pending payouts. No real evidence was provided—just a single MT5 screenshot showing another trader taking a similar trade in the same asset. However, their SL, TP, entry, exit, and execution times were all different. With 30,000 traders on the platform, such coincidences are statistically inevitable. I have never violated any rules. To make things worse, all my data was deleted—including proof that I purchased the challenge and all payout requests and records. In my opinion, this is clear data manipulation and shows how this company operates. Fortunately, I have documented everything and will submit my case to the FCA and other financial authorities. This company is NOT interested in profitable traders. Their goal is to collect your fees—but once you become too profitable, they will find any excuse to remove you. I'm not the only one affected—I've already found similar cases from other traders. If you’ve had a similar experience, document everything and report them.

I am stopping trading on my funded account because I simply cannot deal with this level of dishonesty. The payment team has left me in awe and shock with their blatant lies. This isn’t a misunderstanding or confusion—it’s straight-up fraud. Alpha Capital Group is manipulating backend settings to deny payouts, and I want to warn other traders before they fall into the same trap. Here’s exactly what happened: I entered a trade on March 14, 2025, at 10:53 AM Eastern Time (ET) and closed it at 11:00 AM ET. According to Alpha’s own rules, trades are restricted only within two minutes before and after high-impact news releases. The United States Michigan Consumer Sentiment data was released at 10:00 AM ET, so the restricted period should have ended at 10:02 AM ET. My trade was well outside that window, yet Alpha denied my payout, claiming I violated the rule. When I disputed their decision with clear time-stamped evidence, their response was: “We sincerely apologise, the trading terminal back end was set to UTC+2, so the screenshot is wrong. This is a manual setting. Once again, we apologise for this situation, but the review is correct according to GMT+3.” Let that sink in. They admitted the screenshot they sent me was wrong, yet they still stand by their decision. First, they said their system is set to GMT+3. Then, they claimed their backend was actually running on UTC+2, meaning even their own records were inaccurate. But instead of correcting their mistake, they doubled down and refused to process my payout anyway. At this point, it’s obvious Alpha Capital Group is manipulating backend time settings to fabricate reasons for rejecting payouts. This isn’t just unprofessional—it’s fraud. Their behavior is deceptive, unethical, and should be illegal. For anyone considering trading with them—DON’T. If you become profitable, they will find a way to deny your profits. I’m done fighting this battle because it’s impossible to reason with people who have no intentions of paying a profitable trader. I am stopping trading on my funded account, and after posting this, I might be banned. But if this review saves even one innocent, hardworking person from going through this, I’ll consider my investment not wasted. And before Alpha Capital Group responds with their usual scripted nonsense: I know Trustpilot doesn’t allow replies, so they will inevitably post some generic, copy-paste response pretending to be professional. Don’t fall for it. They lied to me repeatedly, and they will lie to others. George (CEO of Alpha Capital Group), if you’re reading this, fix your company. If you ignore this, it only proves you’re complicit in these fraudulent practices. Lastly if youve also been treated unfairly by ACG. I encourage you to report them to Financial Conduct Authority (FCA)

Payout denied and account terminated for the most silly reasons. They are doing a good business for their company by giving discounts and not paying profitable traders.

🚨 Traders Beware🚨 🚨 My Experience with *ALPHA CAPITAL* 🚨 I passed ALPHA CAPITAL's challenges (2 x 50K accounts), followed all the rules, and successfully received three payouts. 🚨But when I requested another withdrawal🚨 they banned me after a so-called "risk interview." 🔹 The Reason? During the interview, they asked me to place a trade risking 0.5%. I did—but forgot to manually set a stop loss at that moment. However, I knew exactly where it should be and even emailed them afterward to clarify. There’s no way to risk 0.5% without a stop loss level in mind. I also explained my strategy in full detail, showing exactly how I took my last trade on a chart. Yet, they still claimed I didn’t go deep enough—even after I asked if I should explain more, and the interviewer said it was fine. 🔹 Why Now? I already have $486 in my account and a pending $814 payout—which conveniently got flagged. Now I wonder— was this a misunderstanding ??? or just an excuse to block a profitable trader before another payout ??? I have all records and hope they review my case fairly. If this has happened to you, let’s talk. Traders deserve to know the truth. 📩 Telegram: houssamgh | Discord: asmar.11

I’m disappointed to report that alpha capital is still holding my payment without providing any reason. This lack of clarity is frustrating and raises concerns about their business practices. I urge others to be cautious and hope they address this issue soon

they denied my first payout saying that it envolve gambling but i havent trade during the news event. my trade was opened 1h and 55 minute after the news. after all they havent breached my account. I hope this time they check it properly. Thanks

I made my withdrawal request 5 business days ago, and they still haven't paid me! Today they sent me an email saying my account has been flagged and my payment will take another 5 days!

I have been trading with Alpha Capital Group for a year, and overall, I am satisfied with the company. The trading conditions are also acceptable, the spread is quite reasonable, and there is almost no slippage. I am happy with the company, and the support team usually responds quickly and to the point. Payouts are generally without delays, although I currently have two live accounts and multiple withdrawals of my profits. However, one account was suspended for identity verification via a Zoom session for reasons unclear to me. Due to technical issues, the session did not take place, and the account has been suspended for over a month now with profits in it. The payment support team is not responding to my emails—I have already sent around 4-5 messages. What’s most surprising is that my second account is working fine, and I am able to withdraw my profit. I really hope to resolve this issue and have the account reactivated.