Buy
Alpha Capital Group prop firm logo
45847
country-flag

United Kingdom

CEO

Andrew Blaylock and George Kohler

Trustpilot

n/a

Date Created

Nov 2021

Years in Operation

4

4.4

1114

total reviews

5

780

4

206

3

35

2

11

1

82

Alpha Capital Group prop firm logo
Alpha Capital

4.4

1114

New Offer
50% OFF

50% off on Direct accounts

OverviewChallenges
48
Reviews
1114
Offers
3
Payouts
New
Discussions
0

Alpha Capital Reviews

AI Summary
Good

Alpha Capital Reviews AI Summary

Traders consistently praise Alpha Capital's tight spreads, fast execution, and transparent rules with no hidden conditions. The firm's balance-based drawdown is highlighted as particularly swing-friendly, and multiple long-term users report receiving numerous payouts over periods of 1-3 years without major issues. Customer support receives frequent commendation for being responsive, professional, and helpful, with several support team members mentioned by name for their excellent service. The...

Reviews45

Sort by

N
Nik
SISlovenia

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

So here is the thing with alpha. I found it on instagram from one of the Co-founders of Funding frontier. I bought few challenges, failed some. Got funded on 100k, i came to payout time and requested 5600$ which was 80% of what i earned in 14 days. (7000$) . I had one trade worth of 5400$ on GJ. I requested payout on september 9th, on 12th of september I received email my payout was denied, because the trade of GJ was unrealisticly fill by news. Well here comes the real part. They stated that the news which accured on september 3rd at 1AM utc+2 time, affected my fills of trade which was opened september 3rd at 5AM utc+2 time. So looks like they don't have restriction of 2min before and 2 min after, but 4 hours before and 4 hours after. I replyed back to that email. Also send email at info@capital.... to state that they messed things up. Well its september 19, still no answer. Still no money. I got banned on discord stating out the issue. Also seing more and more people arent getting the money paid. The 24-48h reply time they stating in live chat is big fat lie. You can check the screenshots on your own. Check the times, compare them. And you will see they feeding their people with our money. Will see if they gonna lie here.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

That they are good liars.

Least Liked Aspect

They can't backup their words stated in FAQ and live chat.

2.0

User Friendliness

1.0

Payout Process

3.0

Customer Care

2.0

Trading Conditions

Report

Denied Amount

N/A

Reason

Payout Denial

Denied Reason

unrealistic fills

Summary

unrealistic fills. But its clearly my trade was not impacted by any news.

Documents From Reporter

e
emk
KEKenya

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

on July 26th i requested a 36k payout on my three accounts (2(100k) and 1(50k)) account and i was denied on the allegation of group trading based on a cod device whatever they called it .i requested for prove of the evidence and i was told they couldn't share any third party information, after they went silent on me even after a number of emails i and written them i decided to give it another shot with them and bought three more accounts with them i failed two and passed one and was funded with 100k . i proceeded to request for withdrawal just like any other day and after 4 days waiting i decided to follow-up with the support only to be blocked from accessing there website. Have written to the support team and what they say is i was terminated from there services from 9th august . What am really asking is as follows 1. why they accepted my money to purchase there accounts, why they preceded to fund me ,waited until i requested my 2000usd profit and then when follow up to know the reason for delays for my payout they tell me i was banned from accessing there services. Why cant you refund me my money if this is not a SCAM. i need my hard earned money and refund for accounts purchased .Alpha capital you have SCAMMED me.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

good executions and reasonable account prices

Least Liked Aspect

there customer support is terrible. They have customer support on the website but they are not meant to help you with anything they are there to direct you to raise your issues on email support.

2.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

2.0

Trading Conditions

Report

Denied Amount

N/A

Reason

Payout Denial

Denied Reason

group trading in the first denial and the second instance banned while expecting a payout

Summary

the first denial reason for denied payout was group trading for which they failed to provide evidence that linked me to that. the second denial which happed on 13th of this month they have failed to respond to it only saying i was banned from accessing there website and on saturday date 14 sending me an email on them realising have reached daily loss limit on account that as been inactive since date 9 of september since i had already requeste for payout.

Documents From Reporter

C
Catherine
MYMalaysia

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

Alpha Capital is a professional scam I had 4 active 100k accounts with them all phase 2, I managed to pass 2 of them to phase 3(live) and my KYC was processed and the live accounts were issued to me and i made a profit of 8k in one of my account and 2k in other account. after I requested my payout within 3 days they sent me rise invitation and on day 4rth they sent me an email that your KYC was denied because third party was seen and you hide your camera. after one to 2 weeks they sent 2k payout but didnt send my 6500k payout. for almost 2 months i kept sent them emails that you have misunderstanding or excuse by this concept of 3rd party. we had conversation of more than 20 emails in the last 2 months stating please interview me, check my strategy check my risk management, see my face my id with a zoom call but they just ignore and keep saying we had a mistake while reviewing you KYC and refund has been processed but.... where is my 6500k payout???? the time and effort i put to this is all gone I clearly offered interview me first check if the trades were executed by me or not and then deny my payout. but Scammers always have different type of excuses. stay away from this scam prop firm. all those YouTubers are paid advertisers They ban me from their service thats why i cant log in to get my certificate but i will post the emails.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

everything looks cool at first and but scam at last

Least Liked Aspect

everything looks cool at first and but scam at last

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Denied Amount

N/A

Reason

Payout Denial

Denied Reason

DENY of KYC after requesting payout

Summary

Alpha Capital is a professional scam I had 4 active 100k accounts with them all phase 2, I managed to pass 2 of them to phase 3(live) and my KYC was processed and the live accounts were issued to me and i made a profit of 8k in one of my account and 2k in other account. after I requested my payout within 3 days they sent me rise invitation and on day 4rth they sent me an email that your KYC was denied because third party was seen and you hide your camera. after one to 2 weeks they sent 2k payout but didnt send my 6500k payout. for almost 2 months i kept sent them emails that you have misunderstanding or excuse by this concept of 3rd party. we had conversation of more than 20 emails in the last 2 months stating please interview me, check my strategy check my risk management, see my face my id with a zoom call but they just ignore and keep saying we had a mistake while reviewing you KYC and refund has been processed but.... where is my 6500k payout???? the time and effort i put to this is all gone I clearly offered interview me first check if the trades were executed by me or not and then deny my payout. but Scammers always have different type of excuses. stay away from this scam prop firm. all those YouTubers are paid advertisers

Documents From Reporter

Reviewer profile
Mohd
INIndia

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

Account number:5021668 They have rejected my payout by accusing me doing of group trading/account management when i haven't done anything . When i asked them to provide the evidence from other user whos trades are matching with me and the along with the ip address they failed to do so,Hence its proved as they are clearly scamming audience hard earned money and they banned me from there server. When i moved to trustpilot they removed my post by saying i haven't have hold any account with ACG and its not authenticity , so i only left hope with PROP FIRM MATCH to look into it and make them accountability by delisting them from your list as they are near to fall so due to this they are doing this activities and you can review their all payouts rejection reviews on trustpilot and many of them deleted by them .thanks.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Once they were my favourites firm

Least Liked Aspect

There trustpilot are filled with lot of payouts denials and almost every 7 out of 10 reviews are removed from the trustpilot as it occurs with me same.

2.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

2.0

Trading Conditions

Report

Denied Amount

N/A

Reason

Payout Denial

Denied Reason

GroupTrading/Account management.

Summary

Apologies they banned me from there dashboard so i am unable to login to download funded certificate,so i have posted proof of iam holding funded account from the credentials received from ACG. Description of denial: They have rejected my payout by accusing me doing of group trading/account management when i haven't done anything . When i asked them to provide the evidence from other user whos trades are matching with me and the along with the ip address they failed to do so,Hence its proved as they are clearly scamming audience hard earned money and they banned me from there server. When i moved to trustpilot they removed my post by saying i haven't have hold any account with ACG and its not authenticity , so i only left hope with PROP FIRM MATCH to look into it and make them accountability thanks.

Documents From Reporter

H
Hlabi
ZASouth Africa

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$50K

Program

2 Steps

Reached Payout
Yes
Certificates
February 26th, 2025

They do not Payout, For me if a prop doesn't payout it shouldn't even be getting a star. My payout was deniel and they gave me a ridiculus reason, i never broke their news trading rules but they instead said i am gambling. So now they deducted almost half of my profits and advised me that they will pay me out the rest on the payout date which is the 07/08/2024. I will update everyone how did this go.

Funding Period

3 months +

Payout Count

1

Number of Firms Funded With

3

Top Firm Aspect

I just like their website

Least Liked Aspect

They do not payout

3.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

3.0

Trading Conditions

Report

Denied Amount

N/A

Reason

Payout Denial

Denied Reason

Gambling

Summary

Accused me of Gambling because i traded on a news day, I haven't even break their rules. I did hold the trade within the required time.

Documents From Reporter

D
Darunee
THThailand

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$200K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

my payout got rejected wrongly, which they accused me of holding a trade over the weekend, which I didn't and I've never help any trades over the weekend.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

They did pay me on my frist payout

Least Liked Aspect

They rejected my second payout with the excuse that I didn't do

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Denied Amount

N/A

Reason

Payout Denial

Denied Reason

Holding a trade over the weekened

Summary

basically, they accused me of holding a trade over the weekend, which I opened that trade on Monday Aug 19 and closed it on Friday Aug 23 that is still within a week. the picture that they attached in the email and also from my Ctrader's history also poved that I opened and closed the trade within the week and I didn't hold it over the weekend. I emailed them after that but they've never responded back to me again since then.

Documents From Reporter

P
Pedro
ESSpain

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

I've been with them for 4 months, I've paid 7 times, I've managed to make a profit 3 times on my funded account and all 3 times they've rejected the payment, each for a different reason.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Least Liked Aspect

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Denied Amount

N/A

Reason

Payout Denial

Denied Reason

New rules and false accusation of third-party management

Summary

Rejection number 1: Suddenly, from one day to the next, Alpha Capital changed their rules, they went from 3 minimum trading days to 5, so my payment was rejected (they didn't send any email notifying me) Rejection number 2: I met the 5 minimum trading days, but again Alpha Capital added a new rule, saying that trades of 0.01 no longer counted as a trading day. Rejection number 3: After rejecting the 2 previous payments for not allowing trades of 0.01, I had to open more risky operations, with high volume and my account was burned. I bought new challenges again in Alpha and after many attempts I got a new funded account again, I made a profit again and this time I did get 5 days of trading with the same volume. I thought I would get my payment this time, but... suddenly Alpha sends me an email saying that they must do an interview with me (for which I had to make an appointment that took 3 weeks), when I finally do the interview they tell me that I will have my payment in 48 hours. Days went by and I did not receive my payment, but I did receive an email from Alpha saying that they rejected my payment because according to them someone else helped me answer the questions in the interview, something totally false and made up, I was the only person in the room and no one else but me used my account. In short, many months of work and money lost in this company that without a doubt is a scam (I have attached screenshots of all my emails with alpha as proof)

Documents From Reporter

Reviewer profile
Khagendra
INIndia

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

Hey Trader, I got a challenge of 5K in giveaway from Alpha Group. I passed it very well. .Dashboard and website is little unfriendly You have to look everything carefully to understand. Customer Support is also takes 5 to 15m but they will reply you within 30m. Talking about trading Conditions this is , which i like the most in this firm better spread and No comission , fast excetion love it Alpha Group. Receiving Credentials is also So fast. When You are Tading with alpha , take care of Martingle rule. Overall It is a good choice. And I was looking for some Other firms for new challenge In Prop firm match with offer and I again select Alpha for new Challenge because I become familiar with their condition.( With Offer- Jan25).

Funding Period

1 month +

Payout Count

0

Number of Firms Funded With

1

Top Firm Aspect

Commission Free,

Least Liked Aspect

Dashboard. Support, Denial of Profits Payment due to any reason is not right. And They don't Inform your soft breaches directly, emails about hard breach.

1.0

User Friendliness

5.0

Payout Process

2.0

Customer Care

4.0

Trading Conditions

Report

Denied Amount

N/A

Reason

Payout Denial

Denied Reason

Martingale

Summary

I just reached the payout time there was only two more days So i thought trade with 0.1 lot for some more Profits. I was not just forget about martingale and open another position with 1 lot and my account got brached, So I asked them for payout of atleast 159 dollars. They refused it and said they don't pay to martingale breach and even not give free retry. They said if your account was breached due to daily drawdown and you are in profits then only you are eligible for free retry and payout.

Documents From Reporter

N
Nom
KHCambodia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

I have been using Alpha Capital Group (ACG) since July 2024 and would like to leave a honest Review on my Personal Experience with them. The firm provides excellent trading conditions, tight spreads and zero commissions (with add-ons). Payout processing times were better last year, with a maximum of 48 hours, previous payout was reached today, paid in 48 hours. Dashboard is very helpful and all the data in correctly reported. The only thing this prop needs to put more attention in, is customer care, especially funded traders that are with them since a long time, that helped to build the prop strong as it is today. Great firm, good customer service.. very interactive and ready to help payout at the exact time given (no delay nor denial) good spread and slippage also ACG❤️🔥

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Payout was processed and received within 48 hours

Least Liked Aspect

I like everything about AlphaCapital

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Report

Denied Amount

N/A

Reason

Payout Denial

Denied Reason

AlphaCapital

Summary

Fastest Payout

Documents From Reporter

H
Hana

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$200K

Program

2 Steps

Reached Payout
No
Certificates
February 26th, 2025

Alpha capital group has been a positive and productive experience. customer care is amazing and they are super helpful and are on spot with queries and payouts are super smooth. It’s been an amazing journey and look forward to the continuous growth.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Smooth treatment and how things are run smoothly even if there was a payout denial we managed to resolve the matter

Least Liked Aspect

The one time the payout was denied.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Report

Denied Amount

N/A

Reason

Payout Denial

Denied Reason

Didn’t make sense

Summary

Trading and made profit when there was news.

Documents From Reporter

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    Alpha Capital Reviews: 4.4★ from 1,114 Verified Traders | Page 4 | Prop Firm Match