CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1114
total reviews
5
780
4
206
3
35
2
11
1
82
4.4
1114
4.4
1114
50% off on Direct accounts
4.4
1114
50% off on Direct accounts
Traders consistently praise Alpha Capital's tight spreads, fast execution, and transparent rules with no hidden conditions. The firm's balance-based drawdown is highlighted as particularly swing-friendly, and multiple long-term users report receiving numerous payouts over periods of 1-3 years without major issues. Customer support receives frequent commendation for being responsive, professional, and helpful, with several support team members mentioned by name for their excellent service. The...
Reviews45
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SloveniaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
That they are good liars.
They can't backup their words stated in FAQ and live chat.
2.0
User Friendliness
1.0
Payout Process
3.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
unrealistic fills
Summary
unrealistic fills. But its clearly my trade was not impacted by any news.
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KenyaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
good executions and reasonable account prices
there customer support is terrible. They have customer support on the website but they are not meant to help you with anything they are there to direct you to raise your issues on email support.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
group trading in the first denial and the second instance banned while expecting a payout
Summary
the first denial reason for denied payout was group trading for which they failed to provide evidence that linked me to that. the second denial which happed on 13th of this month they have failed to respond to it only saying i was banned from accessing there website and on saturday date 14 sending me an email on them realising have reached daily loss limit on account that as been inactive since date 9 of september since i had already requeste for payout.
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MalaysiaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
everything looks cool at first and but scam at last
everything looks cool at first and but scam at last
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
DENY of KYC after requesting payout
Summary
Alpha Capital is a professional scam I had 4 active 100k accounts with them all phase 2, I managed to pass 2 of them to phase 3(live) and my KYC was processed and the live accounts were issued to me and i made a profit of 8k in one of my account and 2k in other account. after I requested my payout within 3 days they sent me rise invitation and on day 4rth they sent me an email that your KYC was denied because third party was seen and you hide your camera. after one to 2 weeks they sent 2k payout but didnt send my 6500k payout. for almost 2 months i kept sent them emails that you have misunderstanding or excuse by this concept of 3rd party. we had conversation of more than 20 emails in the last 2 months stating please interview me, check my strategy check my risk management, see my face my id with a zoom call but they just ignore and keep saying we had a mistake while reviewing you KYC and refund has been processed but.... where is my 6500k payout???? the time and effort i put to this is all gone I clearly offered interview me first check if the trades were executed by me or not and then deny my payout. but Scammers always have different type of excuses. stay away from this scam prop firm. all those YouTubers are paid advertisers
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IndiaReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Once they were my favourites firm
There trustpilot are filled with lot of payouts denials and almost every 7 out of 10 reviews are removed from the trustpilot as it occurs with me same.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
GroupTrading/Account management.
Summary
Apologies they banned me from there dashboard so i am unable to login to download funded certificate,so i have posted proof of iam holding funded account from the credentials received from ACG. Description of denial: They have rejected my payout by accusing me doing of group trading/account management when i haven't done anything . When i asked them to provide the evidence from other user whos trades are matching with me and the along with the ip address they failed to do so,Hence its proved as they are clearly scamming audience hard earned money and they banned me from there server. When i moved to trustpilot they removed my post by saying i haven't have hold any account with ACG and its not authenticity , so i only left hope with PROP FIRM MATCH to look into it and make them accountability thanks.
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South AfricaReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
3 months +
1
3
I just like their website
They do not payout
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Gambling
Summary
Accused me of Gambling because i traded on a news day, I haven't even break their rules. I did hold the trade within the required time.
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ThailandReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
They did pay me on my frist payout
They rejected my second payout with the excuse that I didn't do
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Holding a trade over the weekened
Summary
basically, they accused me of holding a trade over the weekend, which I opened that trade on Monday Aug 19 and closed it on Friday Aug 23 that is still within a week. the picture that they attached in the email and also from my Ctrader's history also poved that I opened and closed the trade within the week and I didn't hold it over the weekend. I emailed them after that but they've never responded back to me again since then.
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SpainReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
New rules and false accusation of third-party management
Summary
Rejection number 1: Suddenly, from one day to the next, Alpha Capital changed their rules, they went from 3 minimum trading days to 5, so my payment was rejected (they didn't send any email notifying me) Rejection number 2: I met the 5 minimum trading days, but again Alpha Capital added a new rule, saying that trades of 0.01 no longer counted as a trading day. Rejection number 3: After rejecting the 2 previous payments for not allowing trades of 0.01, I had to open more risky operations, with high volume and my account was burned. I bought new challenges again in Alpha and after many attempts I got a new funded account again, I made a profit again and this time I did get 5 days of trading with the same volume. I thought I would get my payment this time, but... suddenly Alpha sends me an email saying that they must do an interview with me (for which I had to make an appointment that took 3 weeks), when I finally do the interview they tell me that I will have my payment in 48 hours. Days went by and I did not receive my payment, but I did receive an email from Alpha saying that they rejected my payment because according to them someone else helped me answer the questions in the interview, something totally false and made up, I was the only person in the room and no one else but me used my account. In short, many months of work and money lost in this company that without a doubt is a scam (I have attached screenshots of all my emails with alpha as proof)
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IndiaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
1
Commission Free,
Dashboard. Support, Denial of Profits Payment due to any reason is not right. And They don't Inform your soft breaches directly, emails about hard breach.
1.0
User Friendliness
5.0
Payout Process
2.0
Customer Care
4.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Martingale
Summary
I just reached the payout time there was only two more days So i thought trade with 0.1 lot for some more Profits. I was not just forget about martingale and open another position with 1 lot and my account got brached, So I asked them for payout of atleast 159 dollars. They refused it and said they don't pay to martingale breach and even not give free retry. They said if your account was breached due to daily drawdown and you are in profits then only you are eligible for free retry and payout.
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CambodiaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Payout was processed and received within 48 hours
I like everything about AlphaCapital
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
AlphaCapital
Summary
Fastest Payout
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Reviews
5.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Smooth treatment and how things are run smoothly even if there was a payout denial we managed to resolve the matter
The one time the payout was denied.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Didn’t make sense
Summary
Trading and made profit when there was news.
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