Tools & Resources
Programs & Rewards
CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
4.4
1059
total reviews
5
728
4
206
3
35
2
10
1
80
4.4
1059
50% off on Direct accounts
4.4
1059
50% off on Direct accounts
Reviews1059
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GermanyReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
I am extremely disappointed with ACG and want to share my experience. I successfully passed a 2-step 50K challenge, and my first KYC process was initially approved. At that point, my account balance was at $51,500, so I was $1,500 in profit. Shortly afterward, due to favorable market conditions, I managed to pass a second 50K challenge. After that, I was required to undergo another KYC process. Much to my surprise, I received a negative response shortly after completing this second KYC. The reason given was that I supposedly posed a risk because I w...
N/A
0
..
..
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
BrazilReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
Unfair account closure and payout denial I am extremely disappointed with the unprofessional conduct of AlphaCapital regarding the closure of my trading account (1671170) and the denial of my profit withdrawal on November 27th. I had a 100k account and I should be entitled to 3472.68USD (80% of the profits I made). I provided detailed evidence to the company, explaining that the trades they flagged as “order book spamming”—nearly three months prior to the payout request — were made in response to volatile market conditions, with no intent to exploit...
N/A
0
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1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Order-book spamming
Summary
Unfair account closure and payout denial I am extremely disappointed with the unprofessional conduct of AlphaCapital regarding the closure of my trading account (1671170) and the denial of my profit withdrawal on November 27th. I had a 100k account and I should be entitled to 3472.68USD (80% of the profits I made). I provided detailed evidence to the company, explaining that the trades they flagged as “order book spamming”—nearly three months prior to the payout request — were made in response to volatile market conditions, with no intent to exploit or manipulate their platform. They also resulted in a net loss and had no connection to the legitimate profits I earned. My trading behavior and history clearly do not reflect someone attempting to exploit the system, and I believe they are fully aware of this. I have had this account for over three months, and this was my first withdrawal request. This is not the behavior of a trader who is trying to exploit the system. I also raised this issue publicly on TrustPilot, where the company responded: "Although the spamming breach did not result in profit, this point is not relevant. The fact remains that our rules were violated." This response is both illogical and unjust. The core issue is that my trading activity was not order book spamming in the first place. ___ What is Order Book Spamming? Order book spamming is a market manipulation tactic where traders place large numbers of fake or misleading orders to create a false impression of supply and demand, deceiving other market participants and influencing asset prices. ___ It is completely unreasonable to classify my trading activity as order book spamming based on two trades of 0.25 lots on USDCAD or a handful of 1-2 lot trades on USTEC while DCA’ing during market volatility—which are the trades they flagged. To make matters worse, AlphaCapital even flagged my TrustPilot review as fake in an attempt to silence me. I was forced to submit proof of my experience to get my review reinstated. Shortly after, they banned me from their platform and revoked my access to my dashboard entirely. I am still waiting for AlphaCapital to reconsider their unfair decision and allow me to withdraw the legitimate profits I worked hard to earn.
Documents From Reporter
Reviews
2.0
Trader’s Satisfaction
$100K
2 Steps
Hit a wall after clearing eval (1mo+ grind). Issue? KYC - birthplace in restricted country = instant reject. Doesn't matter about current nationality/citizenship/residency. Ironic - if passports didn't show birthplace, wouldn't be an issue. Support's worthless - copy-paste replies after days. Other firms don't care about birth country, but here it's a deal-breaker.
N/A
0
The MT5 platform works as intended. Spreads are OK.
Hit a wall after clearing eval (1mo+ grind). Issue? KYC - birthplace in restricted country = instant rejection. Doesn't matter about current nationality/citizenship/residency. Ironic - if passports didn't show birthplace, wouldn't be an issue. Support's worthless - copy-paste replies after days. Other firms don't care about birth country, but here it's a deal-breaker.
4.0
User Friendliness
3.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Although I haven't passed this challenge, I had a very pleasant experience trading with ACG. The execution is great, spreads are good as well, and the trading conditions in general. Rules are clearly defined, and although they are difficult to pass, a trader is well aware of what he must and must not do to pass a challenge. I failed in particular because of the DD breach, and this was caused by my impatience. The ACG community is great, support is prompt 24/7 and always willing to resolve any potential issues. Most importantly, slippage is not alway...
N/A
0
Trade execution, spreads, support.
Lot size rules and trading conditions for Oil, as 1 lot equals to 10 barrels and is subject to lot size restrictions - you can easily get a breach of your account if you don't pay attention.
3.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Alpha capital is the best firm ever I got 2 payout from alpha capital.i found it amazing and can give it best firm ever reward
N/A
0
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
4.0
Trader’s Satisfaction
$5K
2 Steps
The spread are a bit wide, the app is a great idea but it works slow sometimes, in overall, they are a firm pushing to the top, just need to be consistent on spreads
N/A
0
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I consider it one of the Best I consider it one of the Best, here's why : 1- No commission & Spread is very low 2- Overall Fast Service (customer support - payouts..) 3- NO "overpriced challenge" and discounts up to 40% 4- the customer service is very helpful One thing I find it not good but I hope it can be fixed asap, is the website. is not always running smoothly as I manage multiple accounts I struggle "sometimes" to log into my dashboard.
Less 1 Month
0
1
0 commission and fast execution and instant credentials
Best firm I have experience
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Very nice firm experience and easy it very popular and amazing prop firm the payout system is very easy and the support is always available for guidance.
1 Month +
1
1
Free offers
Amazing firm
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
Reviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Hey guys, if you are looking to get more allocations from a propfirm and a trader who uses more lot sizes for trading, i would suggest Alphacapital is tailor-made for them. They offer accounts with following benefits (as per my knowledge and experience) - 1) Low cost and best promos 2) $0 commissions on all pairs 3) Better slippage and executions on Major forex pairs 4) Easier payout options and it is received on time 5) No time limit (I took 2 month to pass the challenges) Although Alphacapital has 0$ commissions, they have higher spreads and bad...
1 Month +
3
2
The most liked thing is their customer support in discord and 0$ commissions. This is very competitive compared to lot of firms present out there.
Once when i traded an exotic minor pair with 2 lot size at London Session, the spread were crazy as hell. They compensate for commissions using those spreads i guess.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions