CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1163
total reviews
5
809
4
209
3
37
2
11
1
97
4.4
1163
4.4
1163
45% off all accounts (except Alpha Pro 8% and 10% Bi-weekly)
4.4
1163
45% off all accounts (except Alpha Pro 8% and 10% Bi-weekly)
Traders consistently highlight Alpha Capital's reliable payout record, tight spreads, and clear trading rules as major strengths. Reviewers specifically praise the firm's execution speed on MT5, competitive spreads on gold and major pairs, and transparent conditions with "no hidden rules." Many note they've received multiple payouts over extended periods (some spanning 2-4 years), and the customer support—especially via Discord—receives frequent commendation for responsiveness and...
Reviews1163
Sort by
United KingdomReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
2
1
I like the fact that they are what they say they are. They payout which is the main thing people are afraid a prop firm won’t do.
I’d say more the wait times between when requesting payouts. In a perfect world, I’d want it instantly rather than having to wait a few days but I understand the amount of customers they have to go through, verify and see if there’s any violations in their trades
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Full support
They paying everytime if u respect the rules
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
3
1
Never had a problem with execution my trades. Fast and friendly support. MT5 platform allows EA plus new feature payout on demand what I really like.
Nothing at all.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
3.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
Their unique user interface is top notch.
They don't take responsibility on most of their faults.
4.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Gold slippage occurrence
Summary
The breach happened due to glitch that happened on gold, on the 24th December 2024,amd the position that led to that breach was opened automatically,but the firm doesn't want to take responsibility.
Documents From Reporter
PakistanReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
3 months +
2
3
No communication
Live support
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
1
Transparency and customer service
None, as of now.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MontenegroReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
0
2
There are of course good things but it all falls if not giving payouts.
They really just trying to find the reason to deny payout.
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reason
Denied Reason
News trading
Summary
I requested a payout from my account, everything was done legally and within the rules, the payout was rejected due to news trading, my trade was opened at 4:26 p.m. and the news was at 4:20 p.m., so it was outside the prohibited window, they later wrote that it was gambling behavior even though it is outside the prohibited window. The trade is set with 0.5% risk of the entire order, just like the other trades, there is no question of gambling behavior, they just invent a reason not to pay out. On their website it is stated that one should not enter 2 minutes before and 2 minutes after strong news, this was observed, my trade was opened 6 minutes after the news. I have all the evidence of their emails in which they make up reasons just to not pay the money. If they are not going to pay out the legally earned money, then they should at least remove themselves from this site and let people know that they are scammers.
Documents From Reporter
IndiaReviews
1.0
Trader’s Satisfaction
$25K
2 Steps
1 month +
0
1
Nothiing. They are a Scam in my opinion.
Mode of Operation
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reason
Breach Reason
CID Breach
Summary
Unlwafully breached my account for using a copytrader after they originally told me i could use a copy trader
Documents From Reporter
August 20th, 2024
Hi There, Our systme monitors IP addresss and CIDs for every single access to both accounts, placing/amending a trade and logging to the trader dashboard or making a payment. All are cross refenced to flag dupliceta when more than one individual is using the same device to access multiple accounts. This is a clear breach of our T&Cs under our Group trading/ Account management & KYC policy. A Device CID is a unquie ID given to every device, mobile, PC, Ipad etc, there should under no circumstnaces be the same device used to access 2 seperate individuals accounts at any point in time. We understand you may be frustrated with this outcome, however, we must ensure safe practises. All clients must follow the rules of terms of services in order to continue to use our services. We wish you the very best in your trading journey kind regards,
PhilippinesReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
9
8
That they actually payout and that you can talk to them properly.
Before payouts can take 3 business days at least. But I think they were able to improve it now down to within 2 business days.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
UkraineReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
N/A
1
payout all time
the constant identity confirmations are irritating,
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
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