CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1158
total reviews
5
805
4
208
3
37
2
11
1
97
4.4
1158
4.4
1158
40% off on Direct accounts
4.4
1158
40% off on Direct accounts
Traders consistently highlight Alpha Capital's competitive spreads, fast execution, and transparent rules as key strengths. The platform earns praise for tight spreads across gold, major FX pairs, and indices, with minimal slippage during active sessions. Many reviewers note the straightforward, balance-based drawdown structure and absence of hidden rules. Customer support—particularly via Discord—receives frequent commendation for quick, professional responses. Multiple long-term users report...
Reviews1158
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NigeriaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
1
Transparency and customer service
None, as of now.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MontenegroReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
0
2
There are of course good things but it all falls if not giving payouts.
They really just trying to find the reason to deny payout.
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reason
Denied Reason
News trading
Summary
I requested a payout from my account, everything was done legally and within the rules, the payout was rejected due to news trading, my trade was opened at 4:26 p.m. and the news was at 4:20 p.m., so it was outside the prohibited window, they later wrote that it was gambling behavior even though it is outside the prohibited window. The trade is set with 0.5% risk of the entire order, just like the other trades, there is no question of gambling behavior, they just invent a reason not to pay out. On their website it is stated that one should not enter 2 minutes before and 2 minutes after strong news, this was observed, my trade was opened 6 minutes after the news. I have all the evidence of their emails in which they make up reasons just to not pay the money. If they are not going to pay out the legally earned money, then they should at least remove themselves from this site and let people know that they are scammers.
Documents From Reporter
IndiaReviews
1.0
Trader’s Satisfaction
$25K
2 Steps
1 month +
0
1
Nothiing. They are a Scam in my opinion.
Mode of Operation
4.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reason
Breach Reason
CID Breach
Summary
Unlwafully breached my account for using a copytrader after they originally told me i could use a copy trader
Documents From Reporter
August 20th, 2024
Hi There, Our systme monitors IP addresss and CIDs for every single access to both accounts, placing/amending a trade and logging to the trader dashboard or making a payment. All are cross refenced to flag dupliceta when more than one individual is using the same device to access multiple accounts. This is a clear breach of our T&Cs under our Group trading/ Account management & KYC policy. A Device CID is a unquie ID given to every device, mobile, PC, Ipad etc, there should under no circumstnaces be the same device used to access 2 seperate individuals accounts at any point in time. We understand you may be frustrated with this outcome, however, we must ensure safe practises. All clients must follow the rules of terms of services in order to continue to use our services. We wish you the very best in your trading journey kind regards,
PhilippinesReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
9
8
That they actually payout and that you can talk to them properly.
Before payouts can take 3 business days at least. But I think they were able to improve it now down to within 2 business days.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
UkraineReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
N/A
1
payout all time
the constant identity confirmations are irritating,
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
PolandReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Good spreads, no slippage, good liquidity, nice app
News trading, EA, 2 min rule
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
TürkiyeReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
At first, I thought they were an excellent institution in everything. indeed it was. But when he started earning high profits, they also changed. There's nothing to like about an institution that doesn't pay dividends.
After a few payments, they used all kinds of excuses to not pay the winnings. They told me that I was gambling. I proved that I was not gambling. This time, they said that you cannot make transactions from 2 accounts with the same parity. They deleted my total earnings of 18155 USD. By the way, you asked me for a certificate, they closed my accounts and blocked access to their websites. I added the screenshots I have and the images of the items I purchased.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
5.0
Trading Conditions
Reason
Denied Reason
They said that you cannot exceed more than 300,000 USD trading volume from two accounts at the same time.
Summary
Reply from Alpha Capital Group Dec 31, 2024 Hi there the reason for your accounts being closed and the performance fee being denied is due to a max allocation breach on the accounts. you was funded 200k with us and as per our rules you cannot trade the same strategy (same assets) across more than 300k of funding. the fact that the trades was not in opposite directions is irrelevant. the rule states you cannot trade the same strategy across more than 300k of funding. upon reviewing your trades it was apparent that you traded xau/usd across 2 accounts (400k) as per our FAQs this is a breach. i have attached the FAQ below for you to further educate yourself on this rule below... https://help.alphacapitalgroup.uk/en/articles/8804535-how-many-accounts-can-i-have-what-is-the-maximum-allocation-per-strategy Kind Regards Alpha Capital Group Uk
Documents From Reporter
United KingdomReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Trading conditions
A lot of rules, but nice and straightforward. Easy to follow for a swing trader like me.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PakistanReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
SlovakiaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Everithing
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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