CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1163
total reviews
5
809
4
209
3
37
2
11
1
97
4.4
1163
4.4
1163
45% off all accounts (except Alpha Pro 8% and 10% Bi-weekly)
4.4
1163
45% off all accounts (except Alpha Pro 8% and 10% Bi-weekly)
Traders consistently highlight Alpha Capital's reliable payout record, tight spreads, and clear trading rules as major strengths. Reviewers specifically praise the firm's execution speed on MT5, competitive spreads on gold and major pairs, and transparent conditions with "no hidden rules." Many note they've received multiple payouts over extended periods (some spanning 2-4 years), and the customer support—especially via Discord—receives frequent commendation for responsiveness and...
Reviews1163
Sort by
PolandReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Good spreads, no slippage, good liquidity, nice app
News trading, EA, 2 min rule
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
TürkiyeReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
At first, I thought they were an excellent institution in everything. indeed it was. But when he started earning high profits, they also changed. There's nothing to like about an institution that doesn't pay dividends.
After a few payments, they used all kinds of excuses to not pay the winnings. They told me that I was gambling. I proved that I was not gambling. This time, they said that you cannot make transactions from 2 accounts with the same parity. They deleted my total earnings of 18155 USD. By the way, you asked me for a certificate, they closed my accounts and blocked access to their websites. I added the screenshots I have and the images of the items I purchased.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
5.0
Trading Conditions
Reason
Denied Reason
They said that you cannot exceed more than 300,000 USD trading volume from two accounts at the same time.
Summary
Reply from Alpha Capital Group Dec 31, 2024 Hi there the reason for your accounts being closed and the performance fee being denied is due to a max allocation breach on the accounts. you was funded 200k with us and as per our rules you cannot trade the same strategy (same assets) across more than 300k of funding. the fact that the trades was not in opposite directions is irrelevant. the rule states you cannot trade the same strategy across more than 300k of funding. upon reviewing your trades it was apparent that you traded xau/usd across 2 accounts (400k) as per our FAQs this is a breach. i have attached the FAQ below for you to further educate yourself on this rule below... https://help.alphacapitalgroup.uk/en/articles/8804535-how-many-accounts-can-i-have-what-is-the-maximum-allocation-per-strategy Kind Regards Alpha Capital Group Uk
Documents From Reporter
United KingdomReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Trading conditions
A lot of rules, but nice and straightforward. Easy to follow for a swing trader like me.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PakistanReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
SlovakiaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Everithing
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MoroccoReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
2
Suitable conditions 0 commission Method of payout
Spread Slightly elevat
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
PhilippinesReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
1
2
integrity to there rules and Regulation
nothing so far
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
1
1
The best thing I like about the firm is their zero commissions and very low spreads on major pairs.
The slow response on support tickets and email.
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
SwitzerlandReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
support team low spread
nothing
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NorwayReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
.
Alpha Capital Group I bought recently a couple of prop firm accounts with this firm, passed them. Same day I was awaiting onboarding for my master account I was denied because of their rule for "3rd party payments". You cannot issue card payments where cards are not in your name. I bought the accounts 05/06, which was last month. This rule about Third Party Payments was added last week, making this a invalid rule for my account without notifying me. I'm funded with BlueGuardian, FundingPips and I've never had this issue in my life with Third Party Payments. Dont recommend this firm to anyone, highly unprofesional. Support is not willing to respond to anything, same goes with tickets on email. They are just spamming me to provide the last 4 numbers of my card to issue a refund of the original amount I paid for the account, without any compensation. I took this issue up in they're discord, I got immediately banned. Dont go here.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
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