CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1158
total reviews
5
805
4
208
3
37
2
11
1
97
4.4
1158
4.4
1158
40% off on Direct accounts
4.4
1158
40% off on Direct accounts
Traders consistently highlight Alpha Capital's competitive spreads, fast execution, and transparent rules as key strengths. The platform earns praise for tight spreads across gold, major FX pairs, and indices, with minimal slippage during active sessions. Many reviewers note the straightforward, balance-based drawdown structure and absence of hidden rules. Customer support—particularly via Discord—receives frequent commendation for quick, professional responses. Multiple long-term users report...
Reviews1158
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MoroccoReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
2
Suitable conditions 0 commission Method of payout
Spread Slightly elevat
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
PhilippinesReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
1
2
integrity to there rules and Regulation
nothing so far
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
1
1
The best thing I like about the firm is their zero commissions and very low spreads on major pairs.
The slow response on support tickets and email.
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
SwitzerlandReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
support team low spread
nothing
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NorwayReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
.
Alpha Capital Group I bought recently a couple of prop firm accounts with this firm, passed them. Same day I was awaiting onboarding for my master account I was denied because of their rule for "3rd party payments". You cannot issue card payments where cards are not in your name. I bought the accounts 05/06, which was last month. This rule about Third Party Payments was added last week, making this a invalid rule for my account without notifying me. I'm funded with BlueGuardian, FundingPips and I've never had this issue in my life with Third Party Payments. Dont recommend this firm to anyone, highly unprofesional. Support is not willing to respond to anything, same goes with tickets on email. They are just spamming me to provide the last 4 numbers of my card to issue a refund of the original amount I paid for the account, without any compensation. I took this issue up in they're discord, I got immediately banned. Dont go here.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
JordanReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
The promo code
Customer service communication
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Kyc breach
Summary
They gave no reason other than a “kyc breach”
Documents From Reporter
May 8th, 2024
Hello Wafa, It was identified that your KYC was declined due to Third Party interference, there was a male attempting to complete the KYC process even though your account belongs to a female. This is a breach of our Guidelines. As stated within our FAQS - During the KYC process, it is mandatory that the account holder personally completes the KYC requirements. This ensures that we stay compliant with our security protocols. Any attempt to circumvent this requirement will be considered a breach of our terms and conditions. https://help.alphacapitalgroup.uk/en/articles/8420532-what-documentation-is-required-for-an-analyst-account Warm Regards, Alpha Capital Group
IndiaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
They take the time to understand individual client needs, delivering tailored solutions with exceptional attention to detail. Their transparency, efficiency, and proactive communication build trust, making the entire experience seamless and rewarding.
While Alpha Capital Group UK excels in many areas, one aspect that could be improved is their response time during peak periods. At times, delays in communication can occur, which might affect urgent matters. Streamlining this process would enhance their already excellent client experience.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
LatviaReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
Trading conditions/ Price of the challanges
Their website was quite buggy at one point
4.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
ChileReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
6 months +
2
1
Fast and fair payouts Great customer service Discounts :) They are reliable
Slippage Too long for the interviews
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
LebanonReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
3
3
Mainly Payouts
nothing in particular
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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