CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
908
total reviews
5
618
4
174
3
34
2
9
1
73
4.4
908
15% off + free account of the same size if reaching payout on all challenges
4.4
908
15% off + free account of the same size if reaching payout on all challenges
Reviews908
Sort by
GBReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
I had multiple challenges with them passed few . The firm is very good if you are discipline and have a strong risk management rules . I gave them 4 starts . I would have gave them 5 if they had faster payout . It’s 48 hours , which little bit too much, considering that your account will be locked till the payout is reviewed .
1 Month +
1
1
Honest and legit so far .
News list . For example I got denied payout from one of my account because there was some European country pmi news .the news does not have any impact on Xauusd .
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
USReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
My experience with this prop firm has been terrible. I've come from other firms that were much better and offered superior support. I bought a $10,000 account and traded it for two or three days, but my daughter got sick, and I had to disconnect until I resolved the situation. Today, I returned to find that my account had been marked as inactive due to inactivity since yesterday. I understand my responsibility and fault, but I contacted support to see if they could do anything for me (my account is only down -0.5% with only two trades, and it's only...
N/A
0
NA
Dashboard and Customer Service!
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
January 28, 2026
Hi Renmy, We are sorry to hear that you are dissatisfied with your experience at Alpha Capital group. I believe a solution can be reached in this scenario, please contact the following WhatsApp number to discuss this with myself +447386394779 Kind Regards Louie Alpha Capital Group UK
MYReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
I am trading few funded accounts. The challenge rules are reasonable and please read carefully all the rules before start. There are multiple type of accounts that you can choose for challenge and also different type of payout. Customer service can solve all the issues with explanation. Good experience of this propfirm.
N/A
0
Multiple types of account
Cannot trade within the news
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PKReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
I have been funded with Alpha 200k, and getting 2 payouts streamless and withing 48hrs, its a great firm and providing the best trading conditions in the market. I have started another 200k thanks to PFM i got free same size using match code.
1 Month +
2
1
The tradint conditions and their customer support. They dont deny payouts, and they support legit traders only
They postpone the payout till thr next date , if any not legit profits made, like in the news trading speeches, had to wait for 1 hr to end the speech and than trade
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MYReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Great experience with Alpha Capital Group. The dashboard is user-friendly and the rules are very clear. Most importantly, my payouts have been processed on time without any issues. Highly recommended.
1 Month +
2
1
The most impressive thing for me is their reliability with payouts. In the prop firm industry, trust is everything, and Alpha Capital consistently processes my withdrawals on time without any unnecessary hurdles.
I find the restrictions around high-impact news trading a bit tough to navigate. You have to be very careful not to have trades open during certain windows, which requires extra planning every day.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
XKReviews
1.0
Trader’s Satisfaction
$25K
2 Steps
I requested 10k profit on 25k account they said I was using toxic strategy that didn’t even exist and they gave me only 25% and got banned from alphacapital btw, as soon as I started questions in discord they banned me immediately
N/A
0
Just the support
…
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Toxic Strategy
Summary
You can see it on the screenshots
Documents From Reporter
QAReviews
2.0
Trader’s Satisfaction
$10K
2 Steps
Alpha Capital Group blocked my account after I successfully passed both Phase 1 and Phase 2 of the $10,000 challenge. They falsely claimed I used VPN/VPS, which is untrue—I trade only from one PC and one mobile using local WiFi in Qatar and can provide a valid Qatar ID. Instead of issuing my earned funded account, they offered a refund, which I do not accept. I invested significant time, effort, and discipline to pass both phases fairly. Blocking accounts after successful completion without clear evidence seriously damages trader trust and raises co...
6 Months +
0
4
Overall, Alpha Capital Group is a good prop firm with clear rules and a well-structured challenge process. The trading conditions are fair, and the platform works smoothly. Customer support is responsive and helpful in most cases. The evaluation phases are challenging but achievable with discipline. In general, my experience has been good, and the firm appears professional and reliable.
Alpha Capital Group is a good prop firm with clear rules and a smooth challenge process. Trading conditions are fair, and the platform works well. Overall, a professional and reliable firm
4.0
User Friendliness
1.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
ZAReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
I reported significant MT5 price-feed freezing/lag on my Alpha Capital account and cooperated fully with troubleshooting. I provided screen recordings and supporting material (including a clean/blank chart view) to help isolate the issue. I initially declined a refund because I wanted Alpha to continue investigating and resolve the feed problem. The refund was offered and pushed by Alpha as the resolution; I did not request it. I was also advised via Alpha’s Discord support/community that if the issue could not be resolved and a refund was offered,...
N/A
0
Nothing.
I disliked the way the matter was handled procedurally. I cooperated, provided evidence, and the refund was proposed by the firm as the resolution. Later I was told I was permanently terminated, but when I asked for the contractual basis and a clear rationale/evidence summary, the responses were generic (“decision remains the same”) rather than specific and accountable.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
January 15, 2026
Hi Marco, please reach out to the following WhatsApp number so we can discuss this matter thoroughly. +447386394779 Kind Regards Alpha Capital Group UK
INReviews
1.0
Trader’s Satisfaction
$100K
1 Step
This is the second time that You have breached my account despite being profitable at 5% . I bought gold at my desired price and sold it at my TP , with 1900$ profit, how can you calculate my overall loss limit to -4000$ plus .. I have mailed them more than 5 times, but nobody is replying from their support team.. They have also blocked me in the discord..
N/A
0
Nothing
They can breach your account at any time. Please don't buy Alpha Capital Plans.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Market Rollover
Summary
This is the second time that You have breached my account despite being profitable at 5% . I bought gold at my desired price and sold it at my TP , with 1900$ profit, how can you calculate my overall loss limit to -4000$ plus .. I have mailed them more than 5 times, but nobody is replying from their support team.. They have also blocked me in the discord..
Documents From Reporter
January 15, 2026
Hi Sahil, please reach out to the following WhatsApp number so we can discuss this matter thoroughly. +447386394779 Kind Regards Alpha Capital Group UK
PKReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Alpha captial group is one of the best prop frim with very friendly costumes care i bought 50k 2 stap and passed phase 1 and got phase 2 within minutes all. Things are good but Excicution is bit slow just make it better no one can beat alpha captial group
N/A
0
Payout on demand and good customer service
just Excicution is slowl just work on that
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions