CEO
Country
United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1160
total reviews
5
807
4
208
3
37
2
11
1
97
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4.4
1160
4.4
1160
45% off all accounts
4.4
1160
45% off all accounts
Early feedback on Alpha Capital highlights fast, reliable payouts and tight spreads. Traders consistently note competitive execution on gold, major pairs, and indices, with many reporting multiple successful withdrawals processed within 2-4 business days after brief risk interviews. The rules—including balance-based drawdown and minimum trade duration requirements—are described as clear and straightforward, though some mention the 1% risk limit for funded traders and news restrictions as...
Reviews1160
Sort by
PakistanReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
3 months +
3
2
Conditions Staff
48 hours payout, i want them to do it in 24 hours
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
RomaniaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 years +
10+
1
Payout confidence
No weekend holding for pro plan 2 step
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
1
2
I liked the professionalism and trading conditions
News rule is quite unfavorable for people who only trade gold. Also, waiting time from payout request to processing is quite a lot but reasonable.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Taiwan, Province of ChinaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
6 months +
0
1
Absolutely nothing. They deny payouts and accuse traders without providing any transparent evidence.
I am a 100% manual, independent trader from Taiwan. When this hit on my scheduled payout date, I submitted full biometric ID, DNS/network logs, and local hardware journals, offering an immediate live video call. They completely dismissed all proof and refused to provide the alleged CID values, timestamps, or breached account numbers. They act as judge, jury, and executioner with zero transparency. Trading here means risking capital against a firm that invents unchallengeable excuses when it is time to pay. Stay far away from Alpha Capital Group.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Alleged MetaQuotes CID overlap under Schedule 3 (prohibited account management)
Summary
On the exact day my payout was scheduled, Alpha Capital Group terminated my funded account and withheld my legitimate profits. They sent a formal email claiming that multiple CIDs linked to my profile were found on other traders' accounts, citing prohibited account management under Schedule 3 of their T&Cs. Crucially, they explicitly admitted in writing that this alleged activity did not occur on my current active trading account, but was based on newly introduced retrospective backend checks applied to older, inactive accounts. When I immediately appealed by providing comprehensive hardware journals, network DNS logs, biometric ID proof, and requested an immediate live recorded video interview, they categorically dismissed my evidence. They flatly refused to disclose the specific CID numbers, login timestamps, or the breached account IDs, effectively using unprovable backend metrics to confiscate my funds without due process.
Documents From Reporter
October 15th, 2026
Hi there, To reaffirm our stance on this matter as just, I will refer to both the context of the situation and the relevant legislation throughout the contract which is signed by all users, yourself included, upon the commencement of the business partnership between our respective parties. The first clause we will reference is a part of our General Service Agreement and of our Prohibited Trading Strategies policy, which applies to your accounts through condition 9.1.8 and which explicitly states: "Account management services are not allowed, and all accounts and trades must be performed by the trader whose name is on the account." This policy operates in tandem to Condition 7.1 of the Agreement which permits Alpha to terminate and/or suspend a User's access to the Services where a User fails, or Alpha suspects that a User has failed, to comply with any term or provision of the Terms. With the above policies in mind, I would like to give a final recount of the events that have transpired. On October 7th, we identified and informed you of the access on your account from multiple devices which we believed were linked to multiple other users on our platform. This fact alone is sufficient to warrant the removal of services from your access; however, following your response a further investigation was conducted when it was discovered that your MT5 account had been accessed by 10 separate devices which had been linked to 20 other matched accounts for the same activity.Therefore, we can confidently conclude that your MT5 Account purchased with our firm, was accessed from another person based on the device links with other users. In this case, we have concluded that the above case facts have led to the suspicion that yourself as the user has failed to comply with all terms or provision of the terms by way of participating in account management activity, which has resulted in the action taken thus far. I would like to reiterate that the clauses that I have related to this particular case, were agreed upon at the beginning of the partnership, therefore, our enforcement of said policies is contractually justified.
IndiaReviews
5.0
Trader’s Satisfaction
$50K
Instant
N/A
0
speed
taking long time to make payout
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Nothing in particular
What I liked the least was the lack of transparency and a fair opportunity to dispute serious allegations. Despite passing the evaluation process twice, I was placed in the Risk Management Group on both occasions, which imposed additional restrictions on my trading. Later, my account was terminated over alleged shared-device activity, even though I explained that I traded using my own iPhone and provided supporting evidence, including my Risk Interview invitation and an MT5 screen recording. The Risk Team told me the violation was not open for dispute and that further correspondence would be limited. My dashboard access was disabled, and my pending performance fee of approximately $1,200 was put at risk. Overall, I was disappointed by the handling of my case, the limited opportunity to challenge the decision, and the lack of clarity regarding the evidence behind the termination. Based on my experience, I would not recommend this firm to other traders.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
October 15th, 2026
Hi there, To reaffirm our stance on this matter as just, I will refer to both the context of the situation and the relevant legislation throughout the contract which is signed by all users, yourself included, upon the commencement of the business partnership between our respective parties. The first clause we will reference is a part of our General Service Agreement and of our Prohibited Trading Strategies policy, which applies to your accounts through condition 9.1.8 and which explicitly states: "Account management services are not allowed, and all accounts and trades must be performed by the trader whose name is on the account." This policy operates in tandem to Condition 7.1 of the Agreement which permits Alpha to terminate and/or suspend a User's access to the Services where a User fails, or Alpha suspects that a User has failed, to comply with any term or provision of the Terms. With the above policies in mind, I would like to give a final recount of the events that have transpired. On October 8th, we identified and informed you of the access on your account from multiple devices which we believed were linked to multiple other users on our platform. This fact alone is sufficient to warrant the removal of services from your access; however, following your response a further investigation was conducted when it was discovered that your MT5 account had been accessed by 7 separate devices which had been linked to 31 other matched accounts for the same activity.Therefore, we can confidently conclude that your MT5 Account purchased with our firm, was accessed from another person based on the device links with other users. In this case, we have concluded that the above case facts have led to the suspicion that you as the user have failed to comply with all terms or provision of the terms by way of participating in account management activity, which has resulted in the action taken thus far. I would like to reiterate that the clauses that I have related to this particular case, were agreed upon at the beginning of the partnership, therefore, our enforcement of said policies is contractually justified.
South AfricaReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Less than 1 month
0
6
The lightning-fast onboarding and KYC process. Because my verification was securely saved in their system from a previous attempt, transitioning from passing my Phase 2 evaluation to signing my funded contract and receiving my live MT5 credentials took barely any time at all. The dashboard is flawless and the execution environment is highly stable.
Honestly, nothing major. Losing a previous account to a strict rule breach was frustrating at the time, but the rules are completely transparent upfront and the fast onboarding process makes up for the strict evaluation conditions.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
KazakhstanReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
3 months +
9
1
Customer service
everything is good
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
EthiopiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 year +
1
1
trading condition & customer support
So far, I haven’t had any major problems with the firm. The rules can take some time to understand, but the support team has been helpful when I had questions.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
RomaniaReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
Less than 1 month
1
0
Nothing
Not being payed and not respecting their side of the contract
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Cid
Summary
In total, 4 device(s) used on your trading account(s) were also used by 12 other user account(s).
Documents From Reporter
October 15th, 2026
Hi there, To reaffirm our stance on this matter as just, I will refer to both the context of the situation and the relevant legislation throughout the contract which is signed by all users, yourself included, upon the commencement of the business partnership between our respective parties. The first clause we will reference is a part of our General Service Agreement and of our Prohibited Trading Strategies policy, which applies to your accounts through condition 9.1.8 and which explicitly states: "Account management services are not allowed, and all accounts and trades must be performed by the trader whose name is on the account." This policy operates in tandem to Condition 7.1 of the Agreement which permits Alpha to terminate and/or suspend a User's access to the Services where a User fails, or Alpha suspects that a User has failed, to comply with any term or provision of the Terms. With the above policies in mind, I would like to give a final recount of the events that have transpired. On October 8th, we identified and informed you of the access on your account from multiple devices which we believed were linked to multiple other users on our platform. This fact alone is sufficient to warrant the removal of services from your access; however, following your response a further investigation was conducted when it was discovered that your MT5 account had been accessed by 4 separate devices which had been linked to 12 other matched accounts for the same activity.Therefore, we can confidently conclude that your MT5 Account purchased with our firm, was accessed from another person based on the device links with other users. In this case, we have concluded that the above case facts have led to the suspicion that yourself as the user has failed to comply with all terms or provision of the terms by way of participating in account management activity, which has resulted in the action taken thus far. I would like to reiterate that the clauses that I have related to this particular case, were agreed upon at the beginning of the partnership, therefore, our enforcement of said policies is contractually justified.
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