Reviews930
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NGReviews
3.0
Trader’s Satisfaction
$5K
2 Steps
I got an unjustified breach of account on my 2 step swing 5k challenge account due to slippage from alphaciptalgroup's end. But the team refused to rectify it
N/A
0
Their unique user interface is top notch.
They don't take responsibility on most of their faults.
4.0
User Friendliness
3.0
Payout Process
3.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Gold slippage occurrence
Summary
The breach happened due to glitch that happened on gold, on the 24th December 2024,amd the position that led to that breach was opened automatically,but the firm doesn't want to take responsibility.
Documents From Reporter
GBReviews
4.0
Trader’s Satisfaction
$200K
2 Steps
Overall a good experience, they did refuse one of my pay outs claiming i had broken the rules, but once I proved that I had not broken the rule they overturned the decision and I did get paid out. but it took a week to sort it all out. otherwise i would have given 5 stars
6 Months +
6
1
Very quick response from support
nothing
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
SGReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Had a short interview with the Risk Management for my 1st payout. Interview went well - For another round of KYC and also to understand my trading strategy better. It is good to see a firm going above and beyond to ensure that the integrity of the prop firm is protected. Looking forward for a good relationship with ACG.
Less 1 Month
0
2
Transparency
None thus far.
3.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Top firm, super efficient customer service and support. Discord mods are super active and helping. Trading conditions, spread for Gold and NAS100 are tight and good execution. I got payout $4.2k through Wise and it took couple hours. I really recommend ACG, follow the rules and get paid, simple as that.
1 Month +
1
3
Execution and customer service
Nothing really
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BRReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
I met Alpha in 2023 and managed to make a withdrawal in 2024, but I lost my account. This year I aligned my strategies and psychology and managed to pass a test and make my first withdrawal. ACG has always been transparent and very honest with its financing traders and that is why it is the only propfirm that I trust and I can say that it pays those who know how to follow and comply with the required rules. I am grateful for the attention always given by William, Diogo and the entire ACG team. Thank you for existing!
Less 1 Month
2
1
The commitment and transparency they have with their community.
Sometimes the time from the request to the scheduled interview date could be shorter, but I believe demand is high.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Follow the rules and get paid. Quick payments, friendly team Good support service Economical prices and no commission trading. Highly recommend this firm
3 Months +
5
1
No commission Good support
Nothing
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
ROReviews
5.0
Trader’s Satisfaction
$50K
1 Step
Best PropFirm on the market. 2 payout received. Waiting for the third one. I had some emotions about the "risk interview" because of my level of English, but everything went perfectly. Thank you Matthew Pendleton for your help and understanding. I will continue to work with them.
Less 1 Month
2
1
They are reliable
Everything is simple with them if you follow the rules
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ROReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Alpha Capital is the best prop firm for me because they take the needs of the trader seriously. The challenges are very good define, the prices are ok and the customer service is fast
N/A
0
The prices
I like everything
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GTReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
My experience with Alpha capital was great, i got funded multiple times , i got a overall payouts of almost 15k in the past 12 months. the support staff its really kind and nice, there are always to help you they dont have hidden rules, its simple just follow the rules and got paid. if you a looking a realible propfirm Alpha Capital its what you have to choose. Payouts, amazing % on challenges and great conditions
1 Month +
9
1
You can have trust about you will get your payout
Nothing, follow the rules and got paid simple!
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
4.0
Trader’s Satisfaction
$200K
2 Steps
The pricing of this firm is very competative compared to other firms which makes it very enticing especially with the discounts alpha provide, only issues is trading conditions arent the greatest
N/A
0
Pricings and discounts, engaging community in discord
trading conditions
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
930
total reviews
5
637
4
178
3
34
2
9
1
72
4.4
930
15% off + free account of the same size if reaching payout on all challenges
4.4
930
15% off + free account of the same size if reaching payout on all challenges