CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1164
total reviews
5
811
4
209
3
37
2
11
1
96
4.4
1164
4.4
1164
45% off all accounts (except Alpha Pro 8% and 10% Bi-weekly)
4.4
1164
45% off all accounts (except Alpha Pro 8% and 10% Bi-weekly)
Traders consistently praise Alpha Capital's reliable payout system, with many reporting multiple successful withdrawals over multi-year relationships with the firm. The most frequently mentioned positives include tight spreads, fast execution speeds on MT5, and no hidden rules—elements repeatedly described as critical for building long-term confidence. Customer support receives strong marks for responsiveness, particularly via Discord, with reviewers highlighting helpful staff during risk...
Reviews1164
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PolandReviews
2.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
The platform and price are reasonable
payout challenges, with no follow-up on solving customers' matter
5.0
User Friendliness
2.0
Payout Process
3.0
Customer Care
5.0
Trading Conditions
Reason
Denied Reason
I traded on the news
Summary
First, i requested a payout and it was rejected said that I traded on the news which was fine I agreed and deducted news profit and after another payout date I asked for another payout, and they responded with the same information as the payout situation(information) and rejected the withdraw and again deduct the profit(same amount) once again. I raised the matter and nothing is being done
Documents From Reporter
IndonesiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
1
1
It's easy and there aren't many rules
I don't think so, everything is fine
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
SlovakiaReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
IndiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
their sustainability
promotions
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
South AfricaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Customer service when validating EA
Lengthy time for payouts, 14 days
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BrazilReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
4
1
Payout on demand
nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Tanzania, United Republic ofReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
No payout rejection so far and fast trade execution.
Payout can take 2-3days to be approved. I believe they can reduce the time
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MexicoReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
The spreads aren't high and the prices are fair; I haven't experienced any significant differences or price fluctuations.
So far they haven't given me any reason to say I don't like something, I hope it stays that way.
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
South AfricaReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
fast execution, tighter spread, and variety of trading platforms.
the processing time of an order after purchase.
5.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
NigeriaReviews
3.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
2
They support mt5 and also balanced based drawdown
They delay to release 0hase 2 details
3.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
July 11th, 2024
Hello Chinedu, Thank you for your feedback. We are now currently working within a 5 day timing for providing the Qualified Analyst account. We have recently expanded the team to ensure we meet the objective for all of our clients. Warm Regards, Alpha Capital Group
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