Buy
Alpha Capital Group prop firm logo
48091
country-flag

United Kingdom

CEO

Andrew Blaylock and George Kohler

Trustpilot

n/a

Date Created

Nov 2021

Years in Operation

4

4.4

1158

total reviews

5

805

4

208

3

37

2

11

1

97

Alpha Capital Group prop firm logo
Alpha Capital

4.4

1158

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OverviewChallenges
48
Reviews
1158
Offers
4
Payouts
New
Discussions
0

Alpha Capital Reviews

AI Summary
Good

Alpha Capital Reviews AI Summary

Traders consistently highlight Alpha Capital's competitive spreads, fast execution, and transparent rules as key strengths. The platform earns praise for tight spreads across gold, major FX pairs, and indices, with minimal slippage during active sessions. Many reviewers note the straightforward, balance-based drawdown structure and absence of hidden rules. Customer support—particularly via Discord—receives frequent commendation for quick, professional responses. Multiple long-term users report...

Reviews1158

Sort by

R
Rhuan
BRBrazil

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
Yes
Certificates
October 3rd, 2026

I’ve been using ACG since 2023—three years without major issues and over $70k in payouts—but today they came up with a claim that "my device was used to access another account." They blocked my two funded $100k accounts, along with a $2k payout due today; they neither paid the payout nor refunded my accounts, and they deleted my account from the site. They start by making up excuses to "try to kick you out legally"—for instance, they put me through a risk interview, and over those three years, they made me redo KYC about seven times. Since I always followed all the rules, it was hard for them to get rid of me; now that they’ve decided to cut ties, they simply kicked me off the site.

Funding Period

3 years +

Payout Count

10+

Number of Firms Funded With

5

Top Firm Aspect

It was good, until they denied my payout and blocked my accounts.

Least Liked Aspect

They're going to come up with some excuse and deny your payout.

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Denied Amount

$1,820

Reason

Full Payout Denied

Denied Reason

Our CID (Device Identification) tracking system has detected that the device(s) used to access your

Summary

I’ve been using ACG since 2023—three years without major issues and over $70k in payouts—but today they came up with a claim that "my device was used to access another account." They blocked my two funded $100k accounts, along with a $2k payout due today; they neither paid the payout nor refunded my accounts, and they deleted my account from the site. They start by making up excuses to "try to kick you out legally"—for instance, they put me through a risk interview, and over those three years, they made me redo KYC about seven times. Since I always followed all the rules, it was hard for them to get rid of me; now that they’ve decided to cut ties, they simply kicked me off the site.

Documents From Reporter

Official Firm Reply

Alpha Capital Group prop firm logo
Verified Firm Profile

October 15th, 2026

Hi there,
 
To reaffirm our stance on this matter as just, I will refer to both the context of the situation and the relevant legislation throughout the contract which is signed by all users, yourself included, upon the commencement of the business partnership between our respective parties.
 
The first clause we will reference is a part of our General Service Agreement and of our Prohibited Trading Strategies policy, which applies to your accounts through condition 9.1.8 and which explicitly states:
 
"Account management services are not allowed, and all accounts and trades must be performed by the trader whose name is on the account."
 
This policy operates in tandem to Condition 7.1 of the Agreement which permits Alpha to terminate and/or suspend a User's access to the Services where a User fails, or Alpha suspects that a User has failed, to comply with any term or provision of the Terms.
 
With the above policies in mind, I would like to give a final recount of the events that have transpired.
 
On September 30th, we identified and informed you of the access on your account from multiple devices which we believed were linked to multiple other users on our platform. This fact alone is sufficient to warrant the removal of services from your access; however, following your response a further investigation was conducted when it was discovered that your MT5 account had been accessed by 12 separate devices which had been linked to 46 other matched accounts for the same activity.Therefore, we can confidently conclude that your MT5 Account purchased with our firm, was accessed from another person based on the device links with other users.
 
In this case, we have concluded that the above case facts have led to the suspicion that yourself as the user has failed to comply with all terms or provision of the terms by way of participating in account management activity, which has resulted in the action taken thus far. I would like to reiterate that the clauses that I have related to this particular case, were agreed upon at the beginning of the partnership, therefore, our enforcement of said policies is contractually justified.
J
Juan
ARArgentina

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$200K

Program

Instant

Reached Payout
Yes
Certificates
October 2nd, 2026

I've already had two payouts from this company and everything was excellent. The second one took a bit longer since I had an interview with, from the risk team. Even though the interview was in English, we were able to communicate very well. I explained to him what my strategy was and the risk I used per trade. After this interview, I received my payout in the Rise account. Highly recommend trading with them.

Funding Period

3 months +

Payout Count

2

Number of Firms Funded With

5

Top Firm Aspect

What I liked most is their website where everything is detailed.

Least Liked Aspect

At the moment I have no complaints.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

I
Ibad
PKPakistan

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
Yes
Certificates
October 2nd, 2026

⭐⭐⭐⭐⭐ Great experience with Alpha Capital Group! Passed my $10K Pro account and received my first payout smoothly. Fast process, professional support, and reliable service. Highly recommended! 🚀

Funding Period

1 month +

Payout Count

1

Number of Firms Funded With

1

Top Firm Aspect

Easy and simple rules and very good customer service 💯

Least Liked Aspect

Taking a little bit Time in payout but still in under two working days

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Jino
PHPhilippines

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
Yes
Certificates
October 2nd, 2026

The community inside ACG has shaped me the trader who I am today that is worthy to get a payout from a propfirm for the first time. I am very pleased and grateful for everything. The mods are easy to talk to and communicate with and I got my first payout within 3 business days as they have stated

Funding Period

Less than 1 month

Payout Count

1

Number of Firms Funded With

0

Top Firm Aspect

The community

Least Liked Aspect

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

4.0

Trading Conditions

Reviewer profile
Shoaib
PKPakistan

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
September 30th, 2026

I have been an Alpha Capital client for 4-5 years, trading multiple accounts over the years including $100K and $50K sized accounts. I always respected their rules and trading conditions, even when some of my payout requests were rejected in the past — I never disputed those and continued trading in good faith. Recently, my $10,000 funded account was disabled without warning. Their compliance team claimed their "CID" (Device Identification) system detected that devices linked to my account were also used to access 2 other unrelated user accounts, and accused me of violating their multiple-account policy. This allegation is completely false. I have no connection to those accounts, I have never shared my login credentials with anyone, and I have never logged into or used any account other than my own. I sent a detailed written dispute explaining my device usage history and requesting concrete evidence (specific dates, times, and which type of identifier triggered the match). Instead of investigating properly, their team simply denied my explanation without providing any real proof to support their claim. As a result, my funded account remains disabled. At the time of the disable, I already had $1,500 built up in profit on this account, and I was simply waiting for the payout date to arrive to request my 3rd payout — I had already received 2 legitimate payouts from this same account before this. That $1,500 in earned profit is now stuck along with the account. After years of being a loyal, rule-following trader with them, being falsely accused and having my earnings withheld without evidence feels like a huge betrayal. Other traders should be cautious — their compliance process lacks transparency, and they are quick to accuse without proof when disputes arise. EDIT (October 15, 2026): Alpha Capital responded by citing their General Service Agreement and Prohibited Trading Strategies policy (condition 9.1.8). However, their explanation contains a major inconsistency. In their original compliance email, they claimed my account was accessed from 4 specific devices linked to 2 other user accounts. In their public response, they suddenly claim 12 devices linked to 41 other accounts, without providing any new evidence, device IDs, or dates. If this data genuinely existed, why was it not included in the original compliance notice? Why did the numbers increase so drastically only after I publicly disputed their claim? I have only used my personal devices, never shared my credentials, and never accessed anyone else's account. Alpha Capital has refused to provide verifiable evidence such as timestamps, device identifiers, or proof of these alleged links. Simply citing a policy does not address my concern. This inconsistency raises serious questions about the reliability and transparency of their CID system and investigation process.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

Honestly, there wasn't much I could genuinely praise about this firm. Over the years, I faced repeated payout delays and several rejected payout requests, yet I never once complained publicly or on social media — I kept trusting them and gave them the benefit of the doubt every time. I stayed loyal despite everything, trading multiple accounts ($100K, $50K) and always following their rules. But not anymore — after being falsely accused and having my account disabled with no real evidence, I no longer feel this firm deserves that silence or trust.

Least Liked Aspect

The worst part was how they handled my dispute. After 4-5 years of loyal trading, following every rule, and staying silent through delayed and rejected payouts, they disabled my $10,000 funded account based on a false "CID device match" allegation — claiming my devices were linked to 2 accounts I've never had any connection to. When I sent a detailed dispute explaining my device history, they simply denied it without providing any real evidence — no dates, no proof, nothing. My pending $1,500 in profit is now stuck along with the account. Their compliance process feels completely one-sided: they accuse first and never actually investigate.

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Reason

Unjustified Breach

Breach Reason

Cid Banned

Summary

I have been an Alpha Capital client for 4-5 years, trading multiple accounts over the years including $100K and $50K sized accounts. I always respected their rules and trading conditions, even when some of my payout requests were rejected in the past — I never disputed those and continued trading in good faith. Recently, my $10,000 funded account was disabled without warning. Their compliance team claimed their "CID" (Device Identification) system detected that devices linked to my account were also used to access 2 other unrelated user accounts, and accused me of violating their multiple-account policy. This allegation is completely false. I have no connection to those accounts, I have never shared my login credentials with anyone, and I have never logged into or used any account other than my own. I sent a detailed written dispute explaining my device usage history and requesting concrete evidence (specific dates, times, and which type of identifier triggered the match). Instead of investigating properly, their team simply denied my explanation without providing any real proof to support their claim. As a result, my funded account remains disabled. At the time of the disable, I already had $1,500 built up in profit on this account, and I was simply waiting for the payout date to arrive to request my 3rd payout — I had already received 2 legitimate payouts from this same account before this. That $1,500 in earned profit is now stuck along with the account. After years of being a loyal, rule-following trader with them, being falsely accused and having my earnings withheld without evidence feels like a huge betrayal. Other traders should be cautious — their compliance process lacks transparency, and they are quick to accuse without proof when disputes arise. EDIT (October 15, 2026): Alpha Capital responded by citing their General Service Agreement and Prohibited Trading Strategies policy (condition 9.1.8). However, their explanation contains a major inconsistency. In their original compliance email, they claimed my account was accessed from 4 specific devices linked to 2 other user accounts. In their public response, they suddenly claim 12 devices linked to 41 other accounts, without providing any new evidence, device IDs, or dates. If this data genuinely existed, why was it not included in the original compliance notice? Why did the numbers increase so drastically only after I publicly disputed their claim? I have only used my personal devices, never shared my credentials, and never accessed anyone else's account. Alpha Capital has refused to provide verifiable evidence such as timestamps, device identifiers, or proof of these alleged links. Simply citing a policy does not address my concern. This inconsistency raises serious questions about the reliability and transparency of their CID system and investigation process.

Documents From Reporter

Official Firm Reply

Alpha Capital Group prop firm logo
Verified Firm Profile

October 15th, 2026

Hi there,
 
To reaffirm our stance on this matter as just, I will refer to both the context of the situation and the relevant legislation throughout the contract which is signed by all users, yourself included, upon the commencement of the business partnership between our respective parties.
 
The first clause we will reference is a part of our General Service Agreement and of our Prohibited Trading Strategies policy, which applies to your accounts through condition 9.1.8 and which explicitly states:
 
"Account management services are not allowed, and all accounts and trades must be performed by the trader whose name is on the account."
 
This policy operates in tandem to Condition 7.1 of the Agreement which permits Alpha to terminate and/or suspend a User's access to the Services where a User fails, or Alpha suspects that a User has failed, to comply with any term or provision of the Terms.
 
With the above policies in mind, I would like to give a final recount of the events that have transpired.
 
On September 22nd, we identified and informed you of the access on your account from multiple devices which we believed were linked to multiple other users on our platform. This fact alone is sufficient to warrant the removal of services from your access; however, following your response a further investigation was conducted when it was discovered that your MT5 account had been accessed by 12 separate devices which had been linked to 41 other matched accounts for the same activity.Therefore, we can confidently conclude that your MT5 Account purchased with our firm, was accessed from another person based on the device links with other users.
 
In this case, we have concluded that the above case facts have led to the suspicion that yourself as the user has failed to comply with all terms or provision of the terms by way of participating in account management activity, which has resulted in the action taken thus far. I would like to reiterate that the clauses that I have related to this particular case, were agreed upon at the beginning of the partnership, therefore, our enforcement of said policies is contractually justified.
Reviewer profile
junior
USUnited States

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
Yes
Certificates
September 29th, 2026

I trade a $100,000 Swing account with Alpha Capital and received a $2,669 payout. The account allows me to hold trades overnight and over weekends, which fits my strategy. The downside is that I was placed in the Focused Trader Group after becoming funded. My leverage and position sizing were reduced, and my cumulative risk across all open positions could not exceed 1% of the initial account balance. That is restrictive for a swing trader managing several positions at once. When I requested a payout, I also had to complete a risk interview and additional verification before the money was released. Alpha did pay me, but the Focused Trader restrictions and extra payout checks made the experience more difficult than I expected.

Funding Period

Less than 1 month

Payout Count

1

Number of Firms Funded With

4

Top Firm Aspect

I liked how quickly the payout arrived once approved. I received the money in less than one day.

Least Liked Aspect

What I liked least was the uncertainty after becoming funded. Being placed in the Focused Trader Group changed how I could manage my swing positions. When I requested a payout, I also had to explain my strategy in a risk interview and send travel documents for a trip I took last year. Support told me my case was under review but could not give me a clear update. I received the payout, but those extra steps made the process frustrating.

4.0

User Friendliness

5.0

Payout Process

4.0

Customer Care

5.0

Trading Conditions

O
Oleksandr
UAUkraine

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
Yes
Certificates
September 29th, 2026

I've had a really good experience with Alpha Capital Group so far. The trading conditions are solid, execution has been smooth, and I haven't had any issues with the platform while trading Gold, EUR/USD, and indices. The rules are easy to understand, which makes it easier to stay focused on trading instead of worrying about hidden conditions. One thing that really stood out to me is the payout process. I've received multiple payouts, and each one was processed within two business days without any problems. Customer support has also been quick to respond whenever I had a question. Overall, Alpha Capital Group has been reliable and professional in my experience, and it's one of the prop firms I'd feel comfortable recommending to other traders.

Funding Period

3 months +

Payout Count

6

Number of Firms Funded With

1

Top Firm Aspect

Fast payouts, clear rules, and reliable trading conditions. Everything has been transparent and consistent, which makes trading much more comfortable.

Least Liked Aspect

Nothing major. Overall, my experience has been positive.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Peter
KEKenya

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
No
Certificates
September 28th, 2026

I recently became a funded trader with Alpha Capital Group. The transition process was handled brilliantly. After passing Phase 2, my KYC flag triggered a minor system issue regarding two IP addresses (Kenya and a Google LLC IP from the USA). The compliance team handled it professionally over email and scheduled me for a risk interview with Sandi Johnes. Sandi was incredibly kind, patient, and friendly. During the call, I verified my ID, explained my trading strategy, and was immediately sent my contract. The platform runs smoothly, communication is top-notch, and they are completely transparent. I highly recommend ACG!

Funding Period

Less than 1 month

Payout Count

0

Number of Firms Funded With

2

Top Firm Aspect

Supportive Risk Team: Sandi Johnes was exceptionally kind, patient, and friendly during the interview process. Efficient Compliance Handling: The team quickly and professionally resolved the flag on my two IP addresses (Kenya and USA) over email. Instant Contract Issuance: My contract was sent immediately after I verified my ID and explained my trading strategy. Fast Path to Funding: The entire process moved smoothly from passing Phase 2 to becoming a fully funded trader.

Least Liked Aspect

Compliance Transition Delay: The time it took for the compliance team to connect me to the risk team for my interview was longer than expected; a faster handoff would have improved the experience. Inaccurate IP Geolocation Flagging: Clicking the KYC link sent to me via Gmail automatically flagged my location as being in the USA (Google LLC) rather than my actual location in Kenya, creating an unnecessary hurdle right after passing Phase 2. I don't use any VPN or VPS.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

P
Pearson
PHPhilippines

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
Yes
Certificates
September 27th, 2026

Been trading with ACG for 2 years now. ACG was my prop firm throughout my trading journey, that means, i have already bought a lot of evals from them. Had a couple of payouts, not big. But just enough. Recently they implemented the 1% drawdown rule. Which means, i cannot exceed more than 1% loss for the day. I had a hard time adjusting to it, since im used to having 5% daily drawdown. But i didnt take this negatively. It actually made my trading better, and more consistent. It prevented me from overtrading, and learned to lower my lot sizing by a lot. I am currently still using my funded account for 6 months now, and still havnt blown it. Massive improvement on my trading approach

Funding Period

6 months +

Payout Count

4

Number of Firms Funded With

2

Top Firm Aspect

1. Price of evals is better than others 2. Daily drawdown on evals is 5%

Least Liked Aspect

After getting funded, a new rule will appear where you cannot exceed more than 1% daily drawdown.

5.0

User Friendliness

4.0

Payout Process

5.0

Customer Care

4.0

Trading Conditions

Reviewer profile
Ravideep
INIndia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
Yes
Certificates
September 26th, 2026

I have had amazing experience trading with alpha capital group, everything is top notch from spreads to customer service and payout process, no other firms compares to the benefits alpha capital provides.

Funding Period

1 month +

Payout Count

2

Number of Firms Funded With

1

Top Firm Aspect

I love the trading conditions, tight spreads and fast execution along with multiple trading platforms available

Least Liked Aspect

NA

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

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