CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1163
total reviews
5
811
4
209
3
37
2
11
1
95
4.4
1163
4.4
1163
45% off all accounts (except Alpha Pro 8% and 10% Bi-weekly)
4.4
1163
45% off all accounts (except Alpha Pro 8% and 10% Bi-weekly)
Traders consistently praise Alpha Capital's execution quality, with tight spreads on major pairs and gold, and reliable platform performance on MT5. Many long-term users report multiple successful payouts over 2–3 years, emphasizing that following the clear rules leads to consistent payment. The support team receives strong marks for responsiveness and professionalism, particularly during risk interviews. Several reviewers specifically mention appreciation for transparent rules with no hidden...
Reviews1163
Sort by
NigeriaReviews
5.0
Trader’s Satisfaction
$0
2 Steps
3 months +
0
2
I like the rules, very simple to work with
It doesn’t support crypto pairs
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
United StatesReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
1 year +
10+
5
They are the most reliable with no BS rules. Great community and they are always adding new features.
Payout speeds are lagging behind the competition. It is not uncommon I have to way almost 10 business days for payouts.
4.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
North MacedoniaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
6 months +
6
3
Payout cycle is fixed on your dashboard and they fast working with every problem that you have .
i dont have anything , that i don't like .
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
FranceReviews
5.0
Trader’s Satisfaction
$0
2 Steps
Less than 1 month
1
2
clarity
NA
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
TürkiyeReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Less than 1 month
0
0
support team
I'm very pleased so far
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
1 month +
4
2
payouts in 48 hours, great conditions, the risk management group has really helped me improve! the customer service is always on point!
the first payout took some time, but I got paid within 48hours after the interview
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
South AfricaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
2
3
Their customer care and payout time is fast and easy.
Not really anything tbh. Just stressed for the interview but that was so easy and actually a great experience
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
EthiopiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
1
1
"I really appreciated their responsive customer support and the favorable trading conditions, including tight spreads and no slippage.”
"I would say that the payout arrived on the last business day, which was understandable as it was my first experience with them. Overall, I haven't encountered any significant issues."
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Netherlands, Kingdom of theReviews
4.0
Trader’s Satisfaction
$50K
2 Steps
1 year +
10+
2
I like the 5% daily drawdown.
Payout can take longer then 24-48h
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
....
The fact that I followed all rules, received three payouts, and was suddenly banned over a minor issue that I had already clarified. And when i did buy the challenge , they had a rule to refund with first payment but they changed it to become after the 4th payout.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Banned after a "risk interview" accused of not explaining my strategy in enough depth
Summary
🚨 Traders Beware🚨 🚨 Traders Beware – My Experience with *ALPHA CAPITAL* 🚨 I passed ALPHA CAPITAL's challenges (2 x 50K accounts), followed all the rules, and successfully received three payouts. But when I requested another withdrawal, they banned me after a so-called "risk interview." 🔹 The Reason? During the interview, they asked me to place a trade risking 0.5%. I did—but forgot to manually set a stop loss at that moment. However, I knew exactly where it should be and even emailed them afterward to clarify. There’s no way to risk 0.5% without a stop loss level in mind. I also explained my strategy in full detail, showing exactly how I took my last trade on a chart. Yet, they still claimed I didn’t go deep enough—even after I asked if I should explain more, and the interviewer said it was fine. 🔹 Why Now? I already have $486 in my account and a pending $814 payout—which conveniently got flagged. Now I wonder—was this a misunderstanding ??? or just an excuse to block a prof
Documents From Reporter
March 18th, 2025
Hi there, Please understand that these risk interviews are implemented to mitigate risk on our side. As a business in this industry, we have seen a significant rise in traders using account management systems and false identifications. During your interview, you were asked multiple trading-related questions, including an explanation of your strategy on your Alpha account. The responses lacked the necessary detail and depth, raising concerns as they did not align with your account history. Additionally, we conducted a simple risk exercise suited to your experience level. You were instructed to open a position risking 0.5% of the account balance on a familiar asset. However, the position you opened posed an infinite risk to the $200,000 account due to the absence of a stop loss, despite confirming to our team that you were confident in your trade setup. To maintain the integrity of our company and remain impartial to all traders, the decision to remove our services from you remains final. Kind regards, Alpha Capital Group UK
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