Reviews1063
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NigeriaReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
My experience with Alpha Capital has been positive overall. The trading environment is good, the dashboard is easy to use, and the execution has been reliable for my trading style. What I particularly appreciate is the responsive customer support whenever I need clarification about account rules or trading conditions. Their risk-management requirements are strict, but I believe they encourage traders to become more disciplined and consistent. Overall, Alpha Capital has provided me with a professional trading environment and has helped me take risk m...
1 Year +
4
0
What I like most about Alpha Capital is the quality of trade execution and competitive spreads, which are important for my trading style. I also really appreciate the regular discount offers, which make their accounts more accessible and provide good value for traders.
The strict risk-management rules can sometimes be challenging, especially when managing positions during periods of high market volatility. However, I understand that these rules are designed to protect both the trader and the firm, so overall I see them as an important part of responsible trading.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
RomaniaReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
I had a few payouts, the trading conditions are good, the support for traders is the same. I recommend it as a top choice for traders. If I were to start over, I would still choose them.
N/A
0
The price & condition
waiting time for live accounts.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GhanaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
I Requested my first payout and received it without any issues. Special thanks to Raman Usman and Bazeet from the customer service team their support throughout the process was excellent. Rules are fair, process is transparent, and they actually pay. Highly recommend for any serious trader.
Less 1 Month
1
2
Trading conditions and support team
Payout processing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
1.0
Trader’s Satisfaction
$5K
2 Steps
I bought account with alpha capital with my hard earned money. I followed all their rules, and pass 2 phases When it's time for them to give me funded account, they fabricated claim that I did kyc from USA. I've never traveled outside Nigeria before, I've never installed VPN on my device. I did my whole trading and kyc in same room, same State, same Nigeria. There's several reputable prop firms out there, don't waste your money and time on shady prop firm like alpha capital so you don't learn the hard way.
N/A
0
I bought account with alpha capital with my hard earned money. I followed all their rules, and pass 2 phases When it's time for them to give me funded account, they fabricated claim that I did kyc from USA. I've never traveled outside Nigeria before, I've never installed VPN on my device. I did my whole trading and kyc in same room, same State, same Nigeria. There's several reputable prop firms out there, don't waste your money and time on shady prop firm like alpha capital so you don't learn the hard way.
I bought account with alpha capital with my hard earned money. I followed all their rules, and pass 2 phases When it's time for them to give me funded account, they fabricated claim that I did kyc from USA. I've never traveled outside Nigeria before, I've never installed VPN on my device. I did my whole trading and kyc in same room, same State, same Nigeria. There's several reputable prop firms out there, don't waste your money and time on shady prop firm like alpha capital so you don't learn the hard way.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Unfair breach based on fabricated claim
Summary
I bought account with alpha capital with my hard earned money. I followed all their rules, and pass 2 phases When it's time for them to give me funded account, they fabricated claim that I did kyc from USA. I've never traveled outside Nigeria before, I've never installed VPN on my device. I did my whole trading and kyc in same room, same State, same Nigeria. There's several reputable prop firms out there, don't waste your money and time on shady prop firm like alpha capital so you don't learn the hard way.
Documents From Reporter
CanadaReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
Alpha Capital Group Terminated My 2-Year 200k Funded Account to Avoid Paying a $5,000 Payout: After more than 2 years with Alpha Capital Group, during which I’ve maintained a single $200K funded account and received multiple payouts, I’m now being terminated over what I believe is an entirely baseless IP violation. Over the past 3 months, getting payouts has become increasingly difficult, with repeated excuses, rejections, delays, and non-answers. This time, I was told: “During our routine compliance monitoring, we detected that your account has ...
1 Year +
10+
3
Way back in the past, once upon a time, they were good.
They are lying thieves.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Another account would have used the same IP once back in 2024
Summary
They imply this proves I hold multiple accounts or participate in group trading, which is false, and provide no proof at all. They only use this as an excuse to reject a payout and terminate my account.
Documents From Reporter
PakistanReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I have been trading with Alpha Capital Group since 2024, and my experience with them was great overall. In total I have received over $50,000 in payouts with ACG, and I have never faced an unfair denial. And recently, I requested a payout of 2,035$ which was processed smoothly and within predefined timelines without any issues. The trading conditions and overall system are completely traders friendly. A special Thanks to their customer support team, particularly Sir RAMI (Discord Mod), who was supportive and helpful, he kept me updated throughout t...
3 Years +
3
1
Trading Condition are best, No slippage, Customer support, No hidden rules at all.
Payouts processing timelines seems very long, it should be improved .
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
It was a great experience trading with this firm, I had purchased 10k swing account with them, passed my eval phase 1 &2. Payout on demand rockzz ... what a rule....40% consistency which is easily achievable....Jst took a week to pass all criteria and got paid $407. Great experience overall. Now going to try their Futures program too (Advanced model) great rules and largest drawdown options. Hope prop firm match brings back them on their site.
Less 1 Month
1
0
Payout on demand with 40% consistency for swing accounts.
It would be great to directly get paid in crypto, I had to get crypto through rise which charged me some additional fees
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PhilippinesReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
My payout of 6.5k$ was rejected due to a violation of max lot size. To cut the story short, this account was accused under the 1% risk management group where the max lot size of a 50k funded account was 5 and I got trades that were executed of 7 lot sizes twice where hereto caused the reason for payout rejection and account closure. My concern is as I have went with deeper conversation with the payments team, I know that this account was lifted out of 1% group restrictions, I just accidentally deleted the confirmation email about it. As they checke...
6 Months +
8
3
CTRADER
PAYOUT DENIALS
5.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Denied Amount
Reason
Denied Reason
ACCUSED FOR HITTING MAX LOT SIZE VIOLATION
Summary
My payout of 6.5k$ was rejected due to a violation of max lot size. To cut the story short, this account was accused under the 1% risk management group where the max lot size of a 50k funded account was 5 and I got trades that were executed of 7 lot sizes twice where hereto caused the reason for payout rejection and account closure. My concern is as I went deeper conversation with the payments team, I know that this account was lifted out of 1% group restrictions, I just accidentally deleted the confirmation email about it. They also found out that my account was lifted from the restriction on May 19th (which is I'm confidently right) and went back agagain on May 21st. How did it happen while I didn't have any executed trades during those days??? The only days where I executed trades for the whole month of May was on May 22nd (473$ loss) and May 26th (315$ loss)? Please see attached files below. How come they lifted the restrictions of this account and put it back again?
Documents From Reporter
IndiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
I’ve been using Alpha Capital for a couple of years now. They are hands down the best prop firm atm. Their customer service is astonishingly fast. I’ve had my account breached twice in two years due to some glitches, but they reinstate it instantly. Showing that they have very active staff. Even if I have any questions, their messaging option is again super fast. Even when it came to my payout. I was asked for an interview, as they wanted to verify if I was really trading my account. I was worried at first, but when my call started with Mr. Sandi Jo...
N/A
0
Quick Customer support and fair rules
The news rules can be tricky and need to be studied and followed carefully.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$10K
2 Steps
My experience with Alpha Capital has been very positive so far. The trading conditions are clear, the platform is easy to use, and the rules are reasonable for disciplined traders. Customer support has been responsive and professional whenever I needed assistance. I successfully completed the evaluation and reached the funded stage, and my payout request was approved without major issues. The payout process was communicated clearly, and I appreciate the professionalism throughout the process. Overall, Alpha Capital has provided a good experience and...
N/A
0
What I liked most is the professionalism and clear trading conditions. The rules are straightforward, the platform is easy to use, and the payout process has been smooth and well communicated. I also appreciate the responsive customer support.
The main thing I liked least is that some of the rules and requirements can feel a bit strict, especially around risk management and payout procedures. However, once you understand the rules, they are manageable and clearly communicated.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
4.4
1063
total reviews
5
732
4
207
3
35
2
10
1
79
4.4
1063
50% off on Direct accounts
4.4
1063
50% off on Direct accounts