CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1163
total reviews
5
811
4
209
3
37
2
11
1
95
Traders consistently praise Alpha Capital's execution quality, with tight spreads on major pairs and gold, and reliable platform performance on MT5. Many long-term users report multiple successful payouts over 2–3 years, emphasizing that following the clear rules leads to consistent payment. The support team receives strong marks for responsiveness and professionalism, particularly during risk interviews. Several reviewers specifically mention appreciation for transparent rules with no hidden...
Reviews1163
Sort by
SloveniaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
That they are good liars.
They can't backup their words stated in FAQ and live chat.
2.0
User Friendliness
1.0
Payout Process
3.0
Customer Care
2.0
Trading Conditions
Reason
Denied Reason
unrealistic fills
Summary
unrealistic fills. But its clearly my trade was not impacted by any news.
Documents From Reporter
AustriaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
The support and their trading environment
Absolutely nothing to complain about.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
Spread
Slippage
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
MalaysiaReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
3
2
Great trading conditions
Payouts could be faster, currently payouts are disbursed 2-4 business days AFTER the requesting it. If they implemented payouts within 24 hours of requesting, it would make them top tier.
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
IndonesiaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
2
Funded account credentials are emailed within 5-7 days
Thin spreads, no commissions & fast execution
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
1
4
low price
now they no longer use mt5
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
5.0
Trader’s Satisfaction
$0
2 Steps
N/A
0
community
not least
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
KenyaReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
good executions and reasonable account prices
there customer support is terrible. They have customer support on the website but they are not meant to help you with anything they are there to direct you to raise your issues on email support.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Reason
Denied Reason
group trading in the first denial and the second instance banned while expecting a payout
Summary
the first denial reason for denied payout was group trading for which they failed to provide evidence that linked me to that. the second denial which happed on 13th of this month they have failed to respond to it only saying i was banned from accessing there website and on saturday date 14 sending me an email on them realising have reached daily loss limit on account that as been inactive since date 9 of september since i had already requeste for payout.
Documents From Reporter
PakistanReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
ACG have zero commission
Kyc issue
4.0
User Friendliness
2.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reason
Breach Reason
Kyc issue
Summary
They failed by kyc stating discrepancies and 3rd party involvement which is not true.
Documents From Reporter
United KingdomReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
Easy to use
The max daily loss
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
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