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United KingdomReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
The best thing ill keep firm is the community and staff alongside the management team also. I believe you guys have dealt with issues along the way in an instant aswell as support your clients with help they need. Not only is the help a bonus within the discord I love how not only the clients but the staff are involved with the banter and laughs.
N/A
0
The best thing ill keep firm is the community and staff alongside the management team also. I believe you guys have dealt with issues along the way in an instant aswell as support your clients with help they need. Not only is the help a bonus within the discord I love how not only the clients but the staff are involved with the banter and laughs.
One thing I would like ACG to improve on is making Alexander forced to on discord 24 hours love his vibes and do miss him when hes gone aha.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
HIDDEN RULES IN ALPHA CAPITAL, THE SUPPORT AGENT CONFIRMED THEM I recently passed a two phase account for 200k on alpha capital (screenshot 1) and got Banned because of hidden rules. Did you often open 2 positions in a row? If you had such positions in alpha capital, then you broke the rules, the proof is below. I needed to open 375 lots (Size 1 lot = 1) on US500, the maximum lot per position in Ctrader was 100, so I could not open all 375 lots in one position. There is no lot limit on phase 1 and phase 2, which is spelled out in their rules, so I ...
N/A
0
None, I just waste my time
Hidden Rules
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Spamming order book
Summary
alpha has hidden rules which their support agent confirms by saying "this RULE IS NO WRITTEN"
Documents From Reporter
AlgeriaReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
I have 1 year whith this prop firm and i have really good experience whith them i got all my payout I work whith them and i know something: just follow the rules and u can do anything whith this prop firm
N/A
0
Serious prop firm whith Serious trader
Till now i don't have any issue whith them
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Hey Trader, I got a challenge of 5K in giveaway from Alpha Group. I passed it very well. .Dashboard and website is little unfriendly You have to look everything carefully to understand. Customer Support is also takes 5 to 15m but they will reply you within 30m. Talking about trading Conditions this is , which i like the most in this firm better spread and No comission , fast excetion love it Alpha Group. Receiving Credentials is also So fast. When You are Tading with alpha , take care of Martingle rule. Overall It is a good choice. And I was lo...
1 Month +
0
1
Commission Free,
Dashboard. Support, Denial of Profits Payment due to any reason is not right. And They don't Inform your soft breaches directly, emails about hard breach.
1.0
User Friendliness
5.0
Payout Process
2.0
Customer Care
4.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Martingale
Summary
I just reached the payout time there was only two more days So i thought trade with 0.1 lot for some more Profits. I was not just forget about martingale and open another position with 1 lot and my account got brached, So I asked them for payout of atleast 159 dollars. They refused it and said they don't pay to martingale breach and even not give free retry. They said if your account was breached due to daily drawdown and you are in profits then only you are eligible for free retry and payout.
Documents From Reporter
RomaniaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Hello everyone, Alpha Capital Group is so far so good I trade whit them already few monts and I failed many accounts even funded accounts but I didn't give up never and finaly I got two payouts and I want to get many more,thank you Alpha Capital I wish you long life in this industry.
3 Months +
2
2
Is very serios firm
I like everething about Alpha I personaly never had issues
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Have recieved 3 payouts so far ( large, not small) with the 4th one just submitted for payut yesterday. Customer Service: 10/10 Ive been with other prop firms before, but i only use ACG now... they truly do an effort especially when it comes to customer service. End of the day they have a business to run - so stick to the rules which tbh have made me a better trader by following them and you;ll be fine. I highly recommend them and i suggest newbies out there stop wasting time and money with other firms that may be dodgy and stick with Alpha Capital...
3 Months +
3
1
swift payout, good customer service
2 weeks payout could be made shorter..
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
I got the account and passed it in a week, got my live account within 3 days, payout after 21 days of trading, it took less than 24hrs after withdrawal to arrive on my rise account, second payout after 2 weeks, same thing, custer service both site and discord very attentive and user friendly 🙌🙌
3 Months +
2
2
Truthfully I loved how fast they payout after withdrawal request, and I love their customer service, highly recommended firm.
I really can't say, for now at least there's nothing I don't like.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PakistanReviews
3.0
Trader’s Satisfaction
$5K
2 Steps
The live chat is useless. For everything , you need to email them and wait. Receiving funded account account credentials take 5-6 working days on average. Payout time is within 48h as per my experience. Dashboard needs a lot of improvements. No funded account leaderboard. Spreads get wider near your TP and i have seen this on daily basis. For me, 3 star.
1 Month +
1
2
Payout within 48 hours
No crypto assests to trade. Waiting time of 5 days to get funded account
3.0
User Friendliness
2.0
Payout Process
3.0
Customer Care
4.0
Trading Conditions
MalaysiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
PAYOUT ALWAYS ON TIME. NEVER LATE EVEN A DAY. THE SUPPORT TEAM ARE VERY FAST RESPONSE AND ALWAYS HELP YOU SETTLE ANY ISSUE IF YOU GOT ANY BTW. EXECUTION ARE VERY FAST AND HAVE LOWEST SPREAD. THE BEST PROPFIRM I USE.
1 Year +
4
2
Payout always on time
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United StatesReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Excellent experience with customer support, great trading conditions, no slippage experience till date, even on funded account, during news as well. As good as it gets. Only disappointment is that the live account credentials took 7 days to be provided.
Less 1 Month
0
2
Trading conditions and spreads
Time it takes for live account
5.0
User Friendliness
1.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
4.4
1067
total reviews
5
735
4
208
3
35
2
10
1
79
4.4
1067
15% off all challenges (except Direct accounts)
4.4
1067
15% off all challenges (except Direct accounts)