Buy
FTMO prop firm logo
43209
country-flag

Czechia

CEO

Otakar Suffner

Trustpilot

4.8

Date Created

Jan 2015

Years in Operation

11

4.5

212

total reviews

5

147

4

53

3

2

2

0

1

10

FTMO prop firm logo

4.5

212

FTMO prop firm logo
FTMO

4.5

212

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20% off on 100K 1‑Step challenge (applicable only to users who don’t have an active 100K challenge)

OverviewChallenges
14
Reviews
212
Offers
2
Announcements
5
Payouts
New
Discussions
0

FTMO Reviews

AI Summary
Good

FTMO Reviews AI Summary

FTMO receives widespread praise for its transparent rules, professional infrastructure, and reliable payout system. Traders consistently highlight the intuitive dashboard, tight spreads, smooth execution, and absence of hidden rules. The balance-based drawdown structure is particularly valued by swing traders, and customer support is frequently described as responsive and helpful. Many reviewers emphasize FTMO's long-standing reputation and credibility in the prop trading space, with multiple...

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FTMO prop firm logo

4.5

Reviewer profile
G
GBUnited Kingdom

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$200K

Program

2 Steps

Reached Payout
No
Certificates
March 2nd, 2026

I spent over £53,000 purchasing FTMO challenges over an extended period and traded in good faith throughout. I followed the process, passed evaluations, reached live-funded accounts, and generated profit. However, when I became eligible for a payout, FTMO refused to pay. What followed was deeply concerning: • Shifting reasons for payout denial — explanations changed over time rather than being consistent from the outset • No formal complaint handling — no acknowledgement, no case reference, no named complaint handler • Contradictory information — I was told my case was with the “trading department” and later the “legal department,” with no proof of a genuine complaints process • Lack of transparency — requests for documentation, internal review evidence, and confirmation of complaint escalation were ignored or deflected • Delayed disclosure — invoices and trading data were only partially provided after persistent chasing This raises serious questions about: • How payout disputes are actually handled • Whether complaints are genuinely reviewed or simply closed as “final decisions” • Whether traders are adequately protected once significant money has been paid in fees If firms can continue accepting challenge fees and allow traders to progress, only to deny payouts later without a transparent, documented review, that is a systemic risk to traders — not an isolated incident. I am sharing this review not out of emotion, but to warn others to fully understand the risks, the complaint process (or lack thereof), and the reality of dispute resolution before committing substantial capital to prop firm challenges. Transparency, accountability, and fair complaint handling should not be optional in this industry.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

From a surface level, FTMO’s platform, trading conditions, and onboarding process appeared professional and well-structured. The dashboard, execution, and challenge format initially gave the impression of a transparent and credible firm. However, in my experience, this professionalism did not extend to payout eligibility or post-performance treatment. Despite FTMO later asserting that historical behaviour meant I was never eligible for a payout, they continued to allow me to purchase new challenges and accept my payments for months. Had I not reached the payout stage, there is no indication that my ability to continue purchasing accounts would have been restricted. This creates a concerning imbalance where payments are accepted without issue, but eligibility is only questioned once profits are generated.

Least Liked Aspect

N/A

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Denied Amount

$19,000+

Reason

Payout Denial

Denied Reason

Multiple denial reasons as my case progressed.

Summary

Initially, the denial referenced alleged “bypassing” of restrictions and historical conduct. Subsequently, FTMO cited alleged overexposure on XAUUSD (12.8 lots), referencing specific trade IDs. Later communications introduced Max Daily Loss breaches on different dates and across different accounts, including accounts other than the one where the payout was built. These reasons were not presented consistently or simultaneously, and no single, clear, final basis was provided from the outset.

Documents From Reporter

FTMO prop firm logo

4.5

Reviewer profile
Karolis
GBUnited Kingdom

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$200K

Program

2 Steps

Reached Payout
Yes
Certificates
January 8th, 2026

Been trading with them for over 3 years. As soon as I started making profits from 200k account, they started implementing rules that were not there at the start. After 20k payouts they started being more aggresive on 1% rules and started denying payouts when rules are not broken. You are not able to dispute anything with they give you options loose account or loose payout. The new rules are you cannot loose 1% per trade idea that even if you do follow they will find a way to if you reenter after an hour.

Funding Period

3 months +

Payout Count

5

Number of Firms Funded With

3

Top Firm Aspect

thought they are honest prop fiirm, but they are punishing for becoming profitable

Least Liked Aspect

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Denied Amount

$2,900

Reason

Payout Denial

Denied Reason

1% drawdown rule

Summary

they implied additional 1% per trade rule, I was abiding by the rule. They decided that even if you wait and trade in the same direction on another day iot is considered breach of rules. Had to go with them on a trade by trade basis, and in the end they gave me an option to loose funding all together or get a full reset and loose the payout.

Documents From Reporter

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    FTMO Reviews: 4.5★ from 212 Verified Traders | Prop Firm Match