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Reviews210
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4.5
Reviews
1.0
Trader’s Satisfaction
$50K
2 Steps
I have been funded with FTMO for more than 3 months and I was under the 1% restriction, but despite being under restriction I have generated more than 10k profit and withdrawn it and got scaled. But after the scale FTMO terminated my account saying I have been trading one sided direction and terminated my account.
N/A
0
Nothing
Refusal to review my case
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
5.0
Trading Conditions
Reason
Breach Reason
I have been trading one direction which was wrong
Summary
They stated my trade behaviour was one sided but refuse to give me the evidence
Documents From Reporter
4.5
United KingdomReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
FTMO continues to stand out as a premier proprietary trading firm due to its exceptionally reliable payout process, transparent evaluation rules, and robust trading infrastructure. The execution speeds on platforms like MT4, MT5, and cTrader are smooth with minimal slippage—even during high-volatility sessions like London and New York opens or major news events. Spreads on raw accounts are tight, and commission rates are fair across major FX pairs and commodities like XAUUSD. Customer support is responsive and helpful whenever issues arise. Overall,...
N/A
0
everything
.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.5
ColombiaReviews
5.0
Trader’s Satisfaction
$25K
2 Steps
Throughout my experience as a trader, FTMO has been the most solid and serious prop firm I have known. I have only had the opportunity to take a 2-step challenge for a 25k account, and the experience was very good. From the interaction with the website interface, payment processing, and customer service have been quite good. Solid company that generates a lot of confidence
N/A
0
The confidence it generates and its great track record in the market.
Very demanding rules for novice traders. Otherwise excellent company
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.5
United StatesReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Grand father of prop firms. Started out my trading journey with them and overall has been an amazing experience. Although I have switched to futures firms due to regulations at the time. My time working with FTMO has been amazing. Their support has been responsive as well as they have always paid out.
1 year +
0
4
The whole structure of the evals was convenient and straight forward. Also reliable company
Payouts were slow and lots of rule restrictions at the time I worked for them
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.5
PakistanReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Started my trading journey with FTMO. Great prop firm, no hidden rules. Accounts are a little expensive in comparison to some other prop firms. Nevertheless, their credibility is what makes them superior in the space.
N/A
0
Customer support
Account prices
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.5
UkraineReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
FTMO has been great to work with. I've received **6 payouts** so far, and every payment was processed smoothly and on time. Reliable rules, professional support, and a solid experience overall. Highly recommended!
6 months +
6
3
SPREAD, SPEED, QUALITY
CORRESPONDENCE
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.5
NigeriaReviews
4.0
Trader’s Satisfaction
$100K
1 Step
Fast and reliable, easy processing of payment for challenge account. Customer support is excellent in their attendance to customer service. Just purchased an account with them,hope for hassle free experience upto payout.
N/A
0
Good customer service.
This is my first experience with them,have nothing least I like about them for now.
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.5
AustraliaReviews
1.0
Trader’s Satisfaction
$400K
2 Steps
I am extremely disappointed with how FTMO handled my account after I received a warning about “one-sided betting”. On 22 June 2026, FTMO contacted me and said my activity was not categorised as genuine trading. They told me to reassess my strategy and follow a maximum 1% risk-per-trade idea across my accounts. I replied the same day confirming that I would cooperate, follow their conditions, and adjust my trading. I also asked them to provide more detail about the specific trades, symbols, timeframes or patterns that caused the issue, because I gen...
3 months +
5
1
N/A
A trader can follow the stated drawdown rules, adjust after a warning, keep losses under the risk guidance, use stop losses, and still be removed after requesting a payout. The issue is not only that my accounts were terminated. The issue is that the decision was made without clear evidence being provided to me.
5.0
User Friendliness
4.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
one-sided bets
Summary
After that warning, I changed my approach even further. On my USD 100,000 account, I traded US30.cash with stop loss and take profit levels, generally using one trade per trading day. The losing trades shown in my history were approximately USD 454 to USD 620, which is below the 1% risk level they mentioned. My winning trades were approximately USD 2,503 to USD 2,704 because the strategy used a higher reward-to-risk structure. This was not one oversized gamble or uncontrolled exposure. It was a structured approach with controlled downside. Despite this, when I requested my reward, FTMO sent another email saying my activity was still not “genuine trading” and that it constituted “one-sided betting”. They terminated my accounts and said they would cease cooperation with me. They also said they would still pay the reward on my active account and refund my other accounts as a goodwill gesture, but only if I acknowledged the notice. What frustrates me most is the lack of transparency. I asked for specific details more than once, but they never gave a clear trade-by-trade explanation. Instead, they relied on broad phrases such as “overall trading behaviour”, “risk exposure” and “reliance on one or a few trade ideas”. These explanations are too vague for such a serious decision, especially when a trader has already adjusted their strategy after receiving a warning.
Documents From Reporter
4.5
MoroccoReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
FTMO's platform offers excellent live data execution and is top-tier for CFDs. The 2-step challenge on the $10k account has fair rules with no time limits, the dashboard is user-friendly with clear tracking.I would recommend for most traders
1 month +
0
2
the platform
minimum days of passing the challenges
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.5
JapanReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
I may not express myself perfectly because my English is not strong. I believed this company had a long history, was highly reliable, and truly supported its traders, but I was mistaken. I started using the service in September 2025 and purchased a total of 10 challenges. All of them were Step 2, $100k challenges. I passed four of them, and one is currently in progress. My pass rate has been around 40–50%. I have requested and successfully received several payouts. However, yesterday I received an email stating that my trading was considered one-s...
N/A
0
They answered my questions carefully and politely until I started receiving repeated payouts. However, once I continued requesting payouts, they suddenly expelled me.
They expel traders for unjustified reasons.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
4.5
210
total reviews
5
145
4
53
3
2
2
0
1
10
4.5
210
20% off on 100K 1‑Step challenge (applicable only to users who don’t have an active 100K challenge)
4.5
210
20% off on 100K 1‑Step challenge (applicable only to users who don’t have an active 100K challenge)
