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4.6
GBReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
I spent over £53,000 purchasing FTMO challenges over an extended period and traded in good faith throughout. I followed the process, passed evaluations, reached live-funded accounts, and generated profit. However, when I became eligible for a payout, FTMO refused to pay. What followed was deeply concerning: • Shifting reasons for payout denial — explanations changed over time rather than being consistent from the outset • No formal complaint handling — no acknowledgement, no case reference, no named complaint handler • Contradictory information — I...
N/A
0
From a surface level, FTMO’s platform, trading conditions, and onboarding process appeared professional and well-structured. The dashboard, execution, and challenge format initially gave the impression of a transparent and credible firm. However, in my experience, this professionalism did not extend to payout eligibility or post-performance treatment. Despite FTMO later asserting that historical behaviour meant I was never eligible for a payout, they continued to allow me to purchase new challenges and accept my payments for months. Had I not reached the payout stage, there is no indication that my ability to continue purchasing accounts would have been restricted. This creates a concerning imbalance where payments are accepted without issue, but eligibility is only questioned once profits are generated.
N/A
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Multiple denial reasons as my case progressed.
Summary
Initially, the denial referenced alleged “bypassing” of restrictions and historical conduct. Subsequently, FTMO cited alleged overexposure on XAUUSD (12.8 lots), referencing specific trade IDs. Later communications introduced Max Daily Loss breaches on different dates and across different accounts, including accounts other than the one where the payout was built. These reasons were not presented consistently or simultaneously, and no single, clear, final basis was provided from the outset.
Documents From Reporter
4.6
BRReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
Good Propfirm, I haven't had any problems in 8 months. The downside is the completely pragmatic support, copying and pasting pre-written messages. I've had several questions and they haven't been able to answer them, which shows a lack of transparency in certain aspects.
6 Months +
10+
2
They usually pay quickly.
lack of transparency and clarity
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.6
GBReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
Been trading with them for over 3 years. As soon as I started making profits from 200k account, they started implementing rules that were not there at the start. After 20k payouts they started being more aggresive on 1% rules and started denying payouts when rules are not broken. You are not able to dispute anything with they give you options loose account or loose payout. The new rules are you cannot loose 1% per trade idea that even if you do follow they will find a way to if you reenter after an hour.
3 Months +
5
3
thought they are honest prop fiirm, but they are punishing for becoming profitable
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
1% drawdown rule
Summary
they implied additional 1% per trade rule, I was abiding by the rule. They decided that even if you wait and trade in the same direction on another day iot is considered breach of rules. Had to go with them on a trade by trade basis, and in the end they gave me an option to loose funding all together or get a full reset and loose the payout.
Documents From Reporter
4.6
BRReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Uma empresa sólida com regras claras e objetivas. Para quem ja tem um certa experiencia, é a melhor empresa para se ter um contrato. O atendimento ao cliente nota 10! A solid company with clear and objective rules. For those who already have a certain experience, it is the best company to have a contract. Customer service note 10!
1 Month +
0
4
Regras claras, margens excelentes e planos de carreira Clear rules, excellent margins and career plans
Os preços são um pouco altos para quem esta comecando mas nao é uma coisa grave The prices are a bit high for someone who is starting but it’s not a serious thing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.6
ESReviews
4.0
Trader’s Satisfaction
$10K
1 Step
Mi experiencia con FTMO ha sido bastante positiva. El desafío es exigente, sobre todo por el límite de pérdida diaria, pero es justo y te obliga a ser disciplinado. El soporte responde rápido, el dashboard es muy útil y mis pagos llegaron sin problemas. No es fácil, pero si operas con cabeza, FTMO funciona y es una opción seria para acceder a capital. My experience with FTMO has been quite positive. The challenge is demanding, especially due to the daily loss limit, but it's fair and forces you to be disciplined. Support is quick, the dashboard is ...
N/A
0
Me gusto la facilidad para obtener la cuenta Y la atencion al cliente, y normas claras
Lo que menos me gusto fue los precios pero entiendo que sean asi
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
4.6
PLReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
FTMO is one of the most reliable prop firms I’ve worked with. Their rules are clear, the platform is stable, and the whole process feels professional from start to finish. The support team is responsive, payouts are smooth, and the tools they provide genuinely help improve trading performance. From my experience, FTMO creates a solid and transparent environment for traders who want to grow and manage larger capital with confidence.
N/A
0
What I liked the most about FTMO was the professionalism and transparency of the whole process. Their rules are clear, the platform works smoothly, and the support team responds quickly whenever help is needed. I also appreciate how reliable their payouts are and how many useful tools they provide to help you improve as a trader. Overall, FTMO gives a strong sense of trust and stability, which is extremely important when trading with a prop firm.
What I liked the least about FTMO was mostly the pressure that comes with their strict evaluation rules. While the rules are fair, they can feel demanding at times, especially for traders who are still building consistency. The psychological aspect of trading under evaluation can be challenging, but overall it’s part of the learning experience and helps build discipline.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.6
FRReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
La meilleur prop firm qui soit tableau de bord parfait tout est nickel et compréhensible j’ai déjà valider une chez eux mais mon ego a fait que je l’ai cramer mais ces de la faute pas la leur The best prop firm ever, perfect dashboard, everything is spotless and easy to understand. I've already approved one with them, but my ego got the better of me and I messed it up, but that's their fault, not theirs.
N/A
0
Rien à dire prop firm parfaite
Rien à dire prop firm parfaite
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.6
MGReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
3 payouts, all made in less than 48 hours. Always satisfied. I recommend it, the service and security are worth the price. With a highly intuitive and easy-to-read dashboard
1 Month +
3
2
Highly responsive support and withdrawal time
I haven't had any problems with them yet.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.6
ECReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
My experience have been really good. I had some troubles when I was trying to make the KYC and the support team gave a fast answer. for me, one of the best firms in the market
Less 1 Month
0
2
Seriously firm, no hide rules
The cost, maybe
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
4.6
ESReviews
4.0
Trader’s Satisfaction
$20K
2 Steps
FTMO was a great find; excellent service and support in Spanish at all times. I took several exams, and I have to say that the ongoing offers always motivated me. Highly recommended.
N/A
0
What I liked most was the seriousness and trust that FTMO inspires in me, and of course that they have service and support in Spanish.
She is very strict with exams and there is no option for review.
5.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
