Reviews52
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IndiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
I have 10k account with them and trading with them was great, specially spread on xauusd are awesome i mostly scalp so it is big advantage for me , their discord and email support is very fast and gives professional replies not just copy paste ai content , I gave 5/5 for their customers service
N/A
0
I like their support and spread on xauusd
None
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PortugalReviews
5.0
Trader’s Satisfaction
$300K
2 Steps
I've had a fantastic experience with Hantec Trader so far. The platform is professional, reliable, and the overall experience has been smooth from day one. What truly stands out, however, is the quality of their customer support. I especially want to recognize Miguel Ferreira, who has been exceptional. Every time I've had a question or needed assistance, Miguel has responded incredibly fast—often almost immediately. No matter how simple or complex the issue, he always takes the time to provide clear, helpful, and professional answers. Having someo...
3 Months +
3
3
Fast payouts, full transparency and great customer support.
Nothing so far.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
EgyptReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
This is the most frustrating I have ever had with any prop firm. I spent nearly four months of intense focus, sleepless nights, and absolute dedication grinding through their 200K evaluation. I traded with extreme discipline, respected every single drawdown limit, and passed both Step 1 and Step 2 perfectly without breaking a single rule. I did everything right. But instead of giving me my hard-earned funded account, they kept me waiting for days only to drop a disgusting email saying they suddenly changed their policy and can no longer provide fun...
Less 1 Month
0
1
The absolute lack of integrity and ethics. They happily took my registration fees and let me sweat for four months, only to invent a sudden country ban at the very last minute.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
we are unable to proceed with your upgrade to a funded account. As part of our current compliance and business policies, we are no longer able to provide funded accounts to customers residing in Egypt.
Summary
I spent nearly four months trading a 200K evaluation account. I successfully passed both Step 1 and Step 2 while strictly following every single trading rule and parameter. Instead of moving me to a funded status, the firm sent an email stating that they updated their compliance policy and can no longer provide funded accounts to clients residing in Egypt. They used this sudden country restriction as an excuse to deny my funded account, offering only a fee refund which completely disregards my months of hard work and successful results.
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Dubai (UAE)Reviews
1.0
Trader’s Satisfaction
$200K
2 Steps
Unjustified Payout Denial & Account Ban - Complete Lack of Transparency I had a very disappointing and frustrating experience with Hantec Trader. After putting in the time, effort, and discipline to successfully meet all their trading parameters, I finally reached the payout stage. Instead of receiving my legitimate profits, my withdrawal was abruptly denied, and my funded account was completely suspended. When I contacted their support team to ask for a clear explanation or technical evidence of what went wrong, they gave me a generic "rule violat...
N/A
0
Initially, I liked the competitive trading conditions, the smooth dashboard interface, and the fact that the firm is backed by an established broker brand like Hantec Markets, which gave a strong impression of security, reliability, and professionalism.
The absolute lack of transparency and highly unprofessional handling of payouts. They abruptly denied my withdrawal and suspended my funded account using a generic "rule violation" excuse, while deliberately refusing to provide any concrete technical evidence or proof to back up their claims.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
detection of prohibited strategy
Summary
After putting in the time, effort, and discipline to successfully meet all their trading parameters, I finally reached the payout stage. Instead of receiving my legitimate profits, my withdrawal was abruptly denied, and my funded account was completely suspended. When I contacted their support team to ask for a clear explanation or technical evidence of what went wrong, they gave me a generic "rule violation" excuse. They deliberately refused to provide any concrete proof or pinpoint the exact rule I supposedly breached.
Documents From Reporter
ZimbabweReviews
5.0
Trader’s Satisfaction
$5K
Instant
Great firm, trading conditions are good with clear rules its difficult to fail a challenge. Support is very fast to respond and helpful and they also provide amazing discounts and affordable prices
N/A
0
Their instant24 challenge
Nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
QatarReviews
5.0
Trader’s Satisfaction
$200K
3 Steps
I am very happy and satisfied with my experience working with your company. The trading rules are clear and fair, the platform and tools are excellent, and the support team has always been professional and helpful. Because of this positive experience, I confidently recommend your company to everyone I know who is interested in prop trading. I truly appreciate the effort your team puts into providing a great environment for traders, and I look forward to continuing my journey with you. Thank you for your excellent service and support.
N/A
0
yes
yes
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Dubai (UAE)Reviews
1.0
Trader’s Satisfaction
$200K
2 Steps
I purchased 7 evaluation accounts from Hantec Trader, but my first payout request exposed their incredibly predatory business model. When I requested my payout, they arbitrarily deducted $2,718, claiming it was "news trading." Here is the trap: because of THEIR deduction, my account suddenly failed their "consistency rule." To withdraw my remaining balance, I was forced to continue trading to generate more profits and fix the consistency ratio. I accepted the challenge. I went back to the markets, traded perfectly during normal hours, made more pr...
1 Month +
1
1
The purchasing process and the initial evaluation phases for the 7 accounts were straightforward.
The predatory practice of using manual deductions to intentionally break the account's consistency ratio, forcing the trader to risk more capital, and then issuing a retaliatory permanent ban once the trader successfully fixes the metrics.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Detection of prohibited strategies
Summary
Upon requesting my payout, the firm deducted $2,718 for "news trading," which automatically caused the account to fail their consistency rule. Instead of banning the account then, they forced me to continue trading to fix the ratio. After I successfully generated more profits and restored the consistency metrics, they approved the remaining withdrawal but immediately issued a permanent account ban, citing vague "prohibited strategies" without any technical proof.
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EgyptReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
As a long-term client, I have permanently severed ties with Hantec Trader due to an arbitrary pattern of restrictions that escalated as my profitability grew: Stage 1 (Baseline): Evaluation and first payout were processed seamlessly. Stage 2 (Friction): My second payout was met with unprovoked administrative delays and temporary suspensions before release. Stage 3 (Intervention): After 4 days of trading and generating $3,485 in net profit, they forcefully closed my active running trade mid-session, rolled my balance back to $200,000, and marked t...
1 Month +
2
1
The initial evaluation phase and the first payout process were handled smoothly.
The arbitrary manual intervention in live running trades, the rolling back of balances, and the complete lack of transparency when requesting compliance proof.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Ongoing investigation due to detection methods.
Summary
While an active trade was running mid-session and the account was up by $3,485 in new net profit, the firm forcefully terminated the open position. They manually rolled the balance back to the initial $200,000 baseline and restricted the dashboard as "Breached" without providing any specific rule violation or technical telemetry.
Documents From Reporter
NigeriaReviews
5.0
Trader’s Satisfaction
$5K
3 Steps
Hanctec trader is one of the best Prop Firm out there with a well divine rules and fast payout to trader upon getting to withdrawal stage on their Funded Account.
Less 1 Month
2
1
A very clear trading rules and fast payout
Slow transition into Funded Stage.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
EgyptReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
Bought 4 challenges. No issues at all during the evaluations. I passed, made a profit, and asked for my first payout. They made me explain my strategy. After I did, they paid me that ONE single payout, and then instantly terminated my account and banned me! A real prop firm lets you take your profit and keep trading your funded account. They just kicked me out so I wouldn't trade and win again, and they wouldn’t have to pay me any future profits. If you actually know how to trade, they will ban you. They only want losers to collect fees. Avoid t...
N/A
0
The only thing I can say is that they actually processed the one single payout before permanently banning me
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Reason
Breach Reason
No specific reason was provided. They refused to explain and just said it was a "comprehensive review."
Summary
I did not breach any rules. I bought 4 challenges; failed 3 and passed 1. When I was failing, they had no problem with my trading. But the moment I passed and requested my first payout, they used a generic "comprehensive review" excuse to ban me after paying out just once. They refused to specify which rule was broken because I didn't break any.
Documents From Reporter
CEO
Country

Mauritius
Trustpilot
Date Created
Years in Operation
4.0
52
total reviews
5
32
4
9
3
0
2
2
1
9
4.0
52
50% off + free account of the same size if reaching payout on all challenges except Instant accounts (for new users and one-time use only)
4.0
52
50% off + free account of the same size if reaching payout on all challenges except Instant accounts (for new users and one-time use only)