Buy
The 5%ers prop firm logo
95811
country-flag

United Kingdom

CEO

Saul Lokier

Trustpilot

4.7

Date Created

Jan 2016

Years in Operation

10

4.7

1330

total reviews

5

1.1K

4

190

3

15

2

9

1

51

The 5%ers prop firm logo

4.7

1330

The 5%ers prop firm logo
The5ers

4.7

1330

New Offer
10% OFF
+ Free Account

10% off + credits equivalent to free account of the same size if reaching payout on all accounts except 100K High Stakes account (first order only)

OverviewChallenges
21
Reviews
1330
Offers
2
Announcements
4
Payouts
New
Discussions
0

The5ers Reviews

AI Summary
Good

The5ers Reviews AI Summary

Traders consistently highlight The5ers' tight spreads, reliable execution, and straightforward payout process. Many report receiving payouts within 2-4 business days with no hidden hurdles, and several note appreciating the "no hidden rules" approach. The responsive customer support team receives frequent praise for quick problem resolution. The evaluation structure and scale-up plan are seen as trader-friendly, with clear rules that make it easier to plan strategies. Trading...

Reviews1330

Sort by

Reviewer profile
Gunz
PHPhilippines

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
Yes
Certificates
September 24th, 2026

I just got paid today. It took them 2 days to fully process the payment. So far I haven't experienced any negative conditions on their firm yet.

Funding Period

Less than 1 month

Payout Count

1

Number of Firms Funded With

3

Top Firm Aspect

Spreads are superb!

Least Liked Aspect

Maybe their processing speeds of their payout. They could improve it by making it within 24 hours, not days.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Sushant
INIndia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$10K

Program

2 Steps

Reached Payout
Yes
Certificates
September 24th, 2026

The5ers is genuinely one of the best prop firms out there Their evaluation rules are clear trading conditions are smooth with tight spreads and the payout process is completely hassle-free I just received my payout, and their support team is also very helpful Highly recommended for serious traders looking to scale up

Funding Period

1 year +

Payout Count

1

Number of Firms Funded With

1

Top Firm Aspect

Rules

Least Liked Aspect

Nothing

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

M
Manikandan
INIndia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$200K

Program

2 Steps

Reached Payout
Yes
Certificates
September 24th, 2026

My first payout from The 5ers means a lot to me. I requested it on Friday and received it within 3 working days. The customer support has been excellent, and I’ve felt that the firm treats its traders fairly and stands by them. A proud milestone in my trading journey, and I’m excited to keep growing with The 5ers!

Funding Period

Less than 1 month

Payout Count

1

Number of Firms Funded With

3

Top Firm Aspect

What I like most about The 5ers is the helpful customer support and fair trading conditions. The team has been supportive, and the trading environment feels clear and trader-friendly. My first payout arrived within 3 working days after I requested it on Friday, which made the experience even better. I’m grateful to be trading with a firm that supports its traders and encourages long-term growth.

Least Liked Aspect

The two areas I liked least were the time it took to receive my live-phase account and the payout processing time. It took around 36 hours for my live account to arrive. Although the risk team approved my payout request on the same day, the funds arrived 3–5 days later. Clearer updates and a faster overall process would make the experience even better.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Vatanak
KHCambodia

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
Yes
Certificates
September 23rd, 2026

My first payout from The5ers was approved with no question asked. The payout process was completed successfully, and I received confirmation that the payout was on its way. I'm continuing to trade my funded account and will see how the experience develops from here.

Funding Period

1 month +

Payout Count

1

Number of Firms Funded With

1

Top Firm Aspect

Customer support

Least Liked Aspect

also part of customer support, i think they need to improved how AI assistant react to customer response

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Hoàng
VNVietnam

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
September 22nd, 2026

I am writing this review to warn everyone about the unreasonable, unprofessional, and blatant behavior from The5ers. If you are considering trading with this prop firm, please read my story carefully to avoid wasting your time and money. I am a completely independent trader. In late 2025, I was managing a $100,000 Funded Account with The5ers (My MT5 Account Number: 25750139). All my trading activities strictly followed their rules. Everything was fine until I consistently made profits and was just about to reach the scaling plan to upgrade my capital to $125,000. Right at the moment I was about to scale up, The5ers suddenly banned my account without mercy and denied my pending $3,500 payout. Their excuse? They accused me of violating their "Coordinated Trading" rule with another account. This is an insult! I trade 100% on my own, based on my personal analysis, executing trades on my own device and IP address. I do not use any EA copy trade, third-party tools, or participate in any signal groups. To prove my innocence, I repeatedly emailed their support team, urgently requesting a live video interview so I could explain my trading strategy in detail. I was more than willing to demonstrate my market analysis and the thought process behind every single trade I took. However, my willingness to cooperate was met with blunt rejections and automated template emails avoiding the issue. They failed to provide a single piece of concrete evidence showing who or what I supposedly "coordinated" with, completely stripping me of my right to defend my account. What's even worse is that after speaking with the trading community, I found out I am not the only victim.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

No

Least Liked Aspect

No

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Reviewer profile
shahzad
PKPakistan

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$2.5K

Program

2 Steps

Reached Payout
No
Certificates
September 22nd, 2026

I AM THE5ERS.COM USER. TWO TIME I BUY ACCOUNT FOR TRADING. FORTUNATALY I DIDT PASS DUE TO MY MISTAKE BUT HER SPREAD, DASHBOARD AND LIVE CHAT IS PERFECT.

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

ACCOUNT SPREAD

Least Liked Aspect

ABCD

3.0

User Friendliness

3.0

Payout Process

4.0

Customer Care

4.0

Trading Conditions

Reviewer profile
ABDIMAJID

Reviews

Reviews

1.0

Trader’s Satisfaction

Account Size

$100K

Program

2 Steps

Reached Payout
No
Certificates
September 22nd, 2026

I strongly advise traders to think very carefully before spending their money or time with The5ers. My experience with this firm has been one of the worst and most unfair experiences I have ever had with a prop firm. My account was permanently closed and my pending payout was denied because of a Risk Management interview deadline. But the most disturbing part is that I contacted The5ers Support in advance specifically to make sure I understood the deadline correctly. I was ill at the time, so I explained my situation and directly asked whether the five-business-day requirement meant I had to book the interview within five business days or actually complete the interview within that period. Their own support representative clearly told me: “The 5 days mentioned are for scheduling the call and not for attending.” I trusted the information provided by The5ers’ own Support Team and booked my interview accordingly. Then, unbelievably, The5ers cancelled my interview, permanently closed my account and denied my pending payout because they said the interview itself should have been completed within those five business days. Even worse, when I challenged the decision, The5ers acknowledged in writing that there had been miscommunication from their own support representative. Despite acknowledging this, they refused to correct the situation, refused to give me another interview, kept my account permanently closed and denied my pending payout. How is that fair? I did not refuse the interview. I did not avoid verification. I did not ignore their instructions. I proactively contacted their Support Team precisely because I wanted to comply with the rules. I followed the clarification their own representative gave me, yet I was the one who suffered the full consequences when that clarification turned out to be wrong. In my opinion, this is an extremely unfair way to treat a trader. If a company’s representative provides incorrect information, acknowledges that miscommunication afterward, but still permanently punishes the customer who relied on that information, traders should seriously question how much protection they have when a dispute occurs. I was willing to attend the interview, verify my identity, prove ownership of my account, explain my trading strategy and answer any questions they wanted. I even requested another interview opportunity. They refused. To every new trader considering The5ers: please take my experience as a serious warning. Do not assume that clarification from Live Chat will protect you. Get everything documented and understand that, based on my experience, even acknowledged support miscommunication may still leave you carrying 100% of the consequences. I spent my time, effort and money with this firm, only to have my account closed under circumstances that I consider deeply unfair. I cannot recommend The5ers after this experience. I personally would not trust this firm with another account, and I would advise traders to carefully consider other prop firms before putting their money and months of effort here. For me, The5ers has been the worst prop-firm experience I have personally had. Traders deserve transparent rules, consistent information and a fair opportunity to resolve situations caused by a company’s own support error.

Funding Period

1 year +

Payout Count

0

Number of Firms Funded With

0

Top Firm Aspect

Unfortunately, after what happened to me, I cannot honestly say there is anything I liked most about this firm. Whatever positive experience I had before was completely overshadowed by the way my case was handled. I contacted their support specifically to clarify the Risk Management interview deadline because I was ill. Their representative told me that the five-business-day requirement was for scheduling the interview, not attending it. I relied on that guidance. The company later interpreted the requirement differently, cancelled my interview, permanently closed my account and denied my pending payout. Most importantly, they later acknowledged that there had been miscommunication from their own support representative, but I was still made to bear the full consequences. I did not refuse the interview or verification. I actively sought clarification and was willing to attend and verify everything about my account. Therefore, based on my personal experience, I cannot identify anything positive that outweighs the way this situation was handled. Trust, consistency and fairness are extremely important to me when choosing a prop firm, and this experience destroyed my confidence in The5ers.

Least Liked Aspect

What I disliked most was the lack of fairness and accountability when their own support team provided me with incorrect guidance. I was ill when I received the Risk Management interview request, so I proactively contacted The5ers Live Chat to make sure I understood the five-business-day requirement correctly. I specifically asked whether I only needed to schedule the interview within five business days or whether the interview itself had to be completed within that period. Their representative clearly told me: “The 5 days mentioned are for scheduling the call and not for attending.” I relied on that information and booked my interview accordingly. Later, The5ers cancelled the interview, permanently closed my account and denied my pending payout because they said the interview itself should have been completed within those five business days. What disappointed me most is that they later acknowledged in writing that there had been miscommunication from their own support representative, but still refused to give me another opportunity to complete the interview. I never refused verification and never tried to avoid the interview. I contacted support specifically because I wanted to comply. I was also willing to attend a new interview immediately and provide any verification required. In my experience, it was extremely unfair that I suffered the full consequences of guidance that their own representative provided and that the company later acknowledged was a miscommunication. This completely destroyed my trust in the firm. Accountability should work both ways: traders are expected to follow the rules, but a company should also take responsibility when its own support guidance contributes directly to a trader’s situation.

1.0

User Friendliness

1.0

Payout Process

1.0

Customer Care

1.0

Trading Conditions

Report

Denied Amount

$1,481

Reason

Payout Denial

Denied Reason

Risk Management interview not completed within the required 5-business-day window

Summary

My payout of $1,481.50 was denied after The5ers permanently closed my account because they stated that my Risk Management interview was not completed within their required five-business-day window. However, before booking the interview, I had contacted The5ers Live Chat specifically to clarify this requirement because I was ill. Their support representative told me: “The 5 days mentioned are for scheduling the call and not for attending.” I relied on that clarification and scheduled an available interview date. The5ers later cancelled the interview and informed me that their actual requirement was for the interview itself to be completed within five business days. The5ers subsequently acknowledged in writing that there had been miscommunication from their own support representative, but they still permanently closed my account and denied the entire pending payout of $1,481.50. I did not refuse or avoid the interview. I had actively contacted support for clarification, followed the

Documents From Reporter

Reviewer profile
Handsome
ZASouth Africa

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
Yes
Certificates
September 22nd, 2026

My experience trading with The5ers has been smooth from start to finish. I did run into one hiccup — my MT5 balance and the dashboard weren't matching up one day. I'd lost a trade and expected my dashboard balance to reflect that drop, but it didn't update. I reached out to their support team, and within a minute the issue was sorted. Their security team review — which happens after you pass Phase 2 to get funded — was also fast and hassle-free, which really speaks to how solid their support is. Last week I requested a payout on Friday, expecting to receive it by Wednesday at the latest. Instead, the money was in my account by Sunday — they beat my own expectations by a mile. Honestly, I can't gatekeep this firm — it's been smoother than any other prop firm I've used. On top of that, they let me run my own custom-built EA to take trades without any pushback. I'm definitely recommending them.

Funding Period

Less than 1 month

Payout Count

1

Number of Firms Funded With

1

Top Firm Aspect

The Support Team plus How quick the Payout was. They deliver even on weekends, something i never thought they will.

Least Liked Aspect

That they don't have calendar view of my Trades. I don't know if I am the one who can't find it. But if I could have it. It would make my World.

4.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

Reviewer profile
Kelvin
KEKenya

Reviews

Reviews

4.0

Trader’s Satisfaction

Account Size

$5K

Program

2 Steps

Reached Payout
No
Certificates
September 21st, 2026

simply the best, i particularly like their scale up plan it gives you an edge that many prop firms out there do not offer at all. you can easily scale up with 5ers than most prop firms...

Funding Period

N/A

Payout Count

0

Number of Firms Funded With

Top Firm Aspect

scale up

Least Liked Aspect

they changed their big accounts to 8% max DD and 4% DD, from 10%/5%

4.0

User Friendliness

4.0

Payout Process

4.0

Customer Care

4.0

Trading Conditions

Reviewer profile
Luigi
ITItaly

Reviews

Reviews

5.0

Trader’s Satisfaction

Account Size

$125K

Program

2 Steps

Reached Payout
Yes
Certificates
September 20th, 2026

I've been a funded trader with The5ers for several months now, and overall the experience has been very positive. I passed the evaluation, got scaled from 100K to 125K, and have received two payouts so far. One thing worth mentioning: they run fairly thorough compliance checks on trading activity before releasing payouts, so timing can sometimes run a bit longer than the stated estimate (2-4 business days). It can be a bit nerve-wracking while waiting for a payment, but I've always received what I was owed in the end, and support did respond when I asked for updates. Overall a solid, reliable platform for funded trading, with a stable cTrader setup and clear account conditions. Recommended, just budget in a few extra days for payouts.

Funding Period

1 month +

Payout Count

2

Number of Firms Funded With

4

Top Firm Aspect

What I appreciate most is the operational freedom: the trading conditions make you feel like you're trading a personal account, even with the required rules in place. The checks they run are there to verify there's a real trader behind the account, and once you clear them, payments come through reliably.

Least Liked Aspect

The one area I'd like to see improved is communication during the payout review process. The compliance checks themselves make sense, but the internal timeframes and criteria aren't always clearly communicated up front, so a payout can take longer than the stated estimate without much visibility into why. A bit more proactive communication during that waiting period would make the experience smoother.

5.0

User Friendliness

5.0

Payout Process

5.0

Customer Care

5.0

Trading Conditions

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    The5ers Reviews: 4.7★ from 1,330 Verified Traders | Prop Firm Match