CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.0
62
total reviews
5
35
4
14
3
2
2
1
1
10
4.0
62
4.0
62
20% off + free account of the same size if reaching payout on accounts up to 50K
4.0
62
20% off + free account of the same size if reaching payout on accounts up to 50K
Traders praise ThinkCapital's TradingView integration, which allows direct execution and charting in one platform—a feature many cite as a standout. The tight spreads, smooth execution, and reliable trading conditions are frequently mentioned, even during high-volatility sessions. Customer support receives strong marks for responsiveness and helpfulness, both on the website and Discord. Multiple funded traders confirm successful payouts, with processing times typically ranging from 2–3 business...
Reviews62
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4.0
PakistanReviews
2.0
Trader’s Satisfaction
$10K
3 Steps
N/A
0
What I liked most about the firm was the straightforward challenge structure and the overall trading experience. The platform was easy to use, account setup was smooth, and the trading conditions were reasonable. During my time with the firm, there were no major technical issues that affected my trading, and I was able to trade normally and work toward my profit targets. However, my positive experience changed when my payout request was rejected due to the firm's decision to discontinue challenge accounts in my region. While I appreciated the trading environment, I was disappointed by the way this situation was handled and by the lack of advance notice before the payout denial.
What I liked least about the firm was the way my payout request was handled. After successfully trading and submitting a payout request, it was rejected due to the firm's decision to discontinue challenge accounts in my region. I received no prior notice, warning, or communication that such a change was being considered before my payout request was submitted. The payout denial was not related to any rule violation or trading misconduct on my part. Instead, it resulted from an internal business decision made by the company. I was particularly disappointed that pending payout requests were not honored despite being submitted while the account was active and operating under the existing terms. The lack of transparency and advance communication regarding such a significant change left me feeling that traders were not given a fair opportunity to protect their interests before the decision was implemented.
5.0
User Friendliness
1.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Account Discontinuation
Summary
My payout request was submitted while my account was active, compliant with the firm's rules, and showing eligible profits. At the time of submission, there had been no announcement, email, dashboard notification, or public notice indicating that challenge accounts in my region would be discontinued or that pending payouts might be affected. After submitting the payout request, I expected the standard review process. Instead, the request was rejected, and only afterward did I receive an email stating that ThinkCapital had decided to discontinue challenge accounts in my region due to infrastructure limitations. The email further stated that all active challenge accounts would be closed immediately and that pending payout requests would not be processed. What concerns me most is that the denial was not based on any trading violation, breach of risk parameters, account abuse, prohibited strategy, or failure to follow the firm's rules. The payout was rejected solely because of a business
Documents From Reporter
4.0
PakistanReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
6 months +
0
2
nothing i like this firm
nathing
3.0
User Friendliness
2.0
Payout Process
3.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
simple reason you
Summary
I am extremely disappointed by ThinkCapital's decision to abruptly discontinue challenge accounts in my region and terminate active accounts with immediate effect. What makes this situation particularly concerning is that I had already met the requirements and generated a payout through legitimate trading activity. Instead of honoring the profits earned under the terms that were in place when the account was purchased, the company has chosen to close accounts and offer only a refund of the initial fee. A refund of the challenge cost does not compensate traders for the time, effort, discipline, risk management, and successful performance invested in achieving payout eligibility. Traders entered these programs in good faith, followed the rules, and fulfilled the objectives set by the company. If operational or regional restrictions required ThinkCapital to discontinue its services, a fair and transparent solution would have been to honor all earned and pending payouts before closing affected accounts. Denying traders the benefits they rightfully qualified for raises serious concerns about fairness, accountability, and the treatment of successful traders. I respectfully call on ThinkCapital to provide a clear public explanation regarding how traders with earned or pending payouts are being treated and why legitimate profits generated under valid account agreements are not being honored. Transparency and integrity should remain the foundation of any prop trading firm.
Documents From Reporter
4.0
PakistanReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
i trusted but they snubbed my payout
incompetence
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
due to their internal policy change
Summary
my payout date was last week and i submitted a payout request on friday yesterday they emailed about their internal policey change and snubbed my payout without any prior notice.
Documents From Reporter
4.0
PakistanReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
their terminal
draw down rules.
3.0
User Friendliness
1.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reason
Breach Reason
they are discontinouing their challenge services in our region and terminating my account
Summary
this is the mail i revceived from think capital: Dear client, After careful consideration, we regret to announce that regular challenge accounts have been discontinued and permanently removed from our product catalogue for your region. Our current infrastructure is no longer able to support challenge accounts in certain jurisdictions, and as a result, we are required to close all active challenge accounts within the affected regions with immediate effect. We sincerely understand that this is not the news you were hoping to receive, and we deeply regret any inconvenience this may cause. This decision was not taken lightly, and we want to assure you that the integrity of your investment remains our priority. A full refund for the amount paid for the product will be processed in accordance with our refund policies. In order to proceed, we kindly ask that you provide your USDT-TRC20 wallet address, as this will be the method used to complete the reimbursement. Please note that this is a final operational decision and is not subject to review or appeal. We appreciate your understanding and continued support of ThinkCapital. Should you have any questions regarding the refund process, please do not hesitate to contact us. Kind regards,
Documents From Reporter
4.0
TürkiyeReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
The user interface is incredibly clean, intuitive, and easy to navigate even for beginners. I am highly impressed by how quickly the pages and charts load without any annoying lags.
None
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.0
KenyaReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
Good investment
I will made research
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Reason
Breach Reason
They provided only vague explanations without specific trade examples or clear rule violations
Summary
They provided only vague explanations without specific trade examples or clear rule violations
Documents From Reporter
4.0
PortugalReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 year +
10+
10+
Reliability and consistency paying payouts, costumer support on discord
Not the cheapest prop firm out there nor do they have easiest rules for the price, but as long as u abide by them them u should be gucci trading with this prop firm
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
4.0
United KingdomReviews
1.0
Trader’s Satisfaction
$20K
2 Steps
6 months +
0
5
Trading condition is good
No consistency on business operation
4.0
User Friendliness
3.0
Payout Process
1.0
Customer Care
5.0
Trading Conditions
4.0
NigeriaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Less than 1 month
1
5
What i like most is how fast is their payout
It how there support are always there to help in fixing anu problem in a minute
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.0
United StatesReviews
5.0
Trader’s Satisfaction
$10K
3 Steps
1 month +
0
7
Risk Team Trying to help instead of breaching Fast response Trading view and great platform Cheap with great return No hidden rules Great community
Nothing so far to be honest
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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