Reviews162
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GBReviews
5.0
Trader’s Satisfaction
$150K
Instant
Top one offers quality and swift customer service. Very easy to navigate the website. World class hands on courses and great discounts and offers which makes them stand out from other firms
N/A
0
What I liked the most about Top One Trading Firm was its dynamic work environment and commitment to excellence. The firm provided opportunities to learn, grow, and collaborate with experienced professionals, which made every day both challenging and rewarding
While the overall experience was positive, improving internal coordination could enhance efficiency even more.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
USReviews
5.0
Trader’s Satisfaction
$50K
1 Step
My account was having some difficulties due to my behalf but I was able to get in contact with them very very quickly and once I spoke to Arjie he helped me out massively since then I havent had any problems with TOPONE been with them for over a year
N/A
0
How easy it is to speak and get into contact with them
Nothing thus far everything is up to the standard
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
JMReviews
4.0
Trader’s Satisfaction
$0
Instant
Top One is one of the first prop that I’ve traded with and the main reason I haven’t left as yet is because of their customer service and payout speed. With my most recent payout the moment my trade hit take profit I requested a payout and I received it just under 2 hours after a requested it. Thanks again Top One
6 Months +
1
3
Payout Speed
Instant funding payout cycle
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
MAReviews
5.0
Trader’s Satisfaction
$10K
1 Step
Smooth and easy 👌 experience with them I'm happy with the the condition..spread is tight and costumer service is not bad overall one of the best..I recommend it
Less 1 Month
0
3
Spread
Max drawdown
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
INReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
Payouts That You Cannot Count On One of the company that I had high hopes for and have been consistently trading with following all their rules. Now suddenly showing their real faces. This is not a company for profitable traders, as with every profit takeout, they will put restrictions on your account. My account no 497705 is a 125k account on which I have been trading for more than 3 months and have taken out ~17000 USD in profits in last 3 withdrawal. Withdrawal 1 - 1077 USD. No issues here, Payouts was processed within a day Withdrawal 2 - 101...
3 Months +
3
3
I like that they pays within 24 hrs
How they are penalizing the profitable traders and indirectly asking them to breach themselfs either through forcing them to trade on other accounts, putting more restrictions or closing their accounts directly. I have added all the responses I have received from their side. You can go through them and let me know where am I wrong. I have followed all of their trading rules and this is what I get in return.
3.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Downsizing my account from 125k 2step funded to 50k instand funded
Summary
Payouts That You Cannot Count On One of the company that I had high hopes for and have been consistently trading with following all their rules. Now suddenly showing their real faces. This is not a company for profitable traders, as with every profit takeout, they will put restrictions on your account. My account no 497705 is a 125k account on which I have been trading for more than 3 months and have taken out ~17000 USD in profits in last 3 withdrawal. Withdrawal 1 - 1077 USD. No issues here, Payouts was processed within a day Withdrawal 2 - 10126 USD. Now from here they have started showing their true face. They requested for the video recording for all my trades and explanation on my strategy. they called it Trading Style Review. I provided the video review explaining my trading style and all the trades I took. Basis on that, they processed my payout however have put 1% per trade restriction. I was still fine with this restriction and continued my trading. Withdrawal 3 - 5595 : When I requested the payout, risk team again asked for Trading Style Review video which I couldnt understand as I had already provided them with the video during 2nd payout. I anyhow provided the video and received the payout. Now they are closing my funded account and given me 2 options. Below is the actual mail which I received from them xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Thank you once again for being part of our community. After reviewing your trading strategy and carefully considering the best path forward within our current risk framework, we would have to move your current funding to 2 tailored options: Option 1: $50K Instant Funding Account 90% Profit Split 2% Max Risk per Trade Bi-weekly Payouts This option grants immediate access to a six-figure funded account with a high profit share, allowing for clear and consistent parameters — including up to 2% risk per trade, this will best suit your trading style. Option 2: $50K 2-Step Pro Account 75% Profit Split 25% Consistency Rule 2% Payout Cap per Cycle 30-Day Payout Timeframe 2% Max Risk per Trade This account includes additional consistency and payout conditions. Your performance will be reassessed after 60 days to determine long-term alignment. Please let us know which option you’d prefer, and we’ll initiate the necessary steps on our side. Kindly note that if you select Option 1 or 2, only one funded account will be created — all others will be closed to ensure alignment with our updated risk protocols. This decision is not a reflection of your individual performance but rather a strategic move to safeguard the broader interests of the business. Best regards, Precious Risk & Compliance Top One Trader xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx So now they are penalizing the profitable by closing their account and forcing them switching to reduced account size and increased restrictions. I have rejected their offer and asked them to their let me continue on my current account or close the account. I can provide all the proofs. You can connect with on twitter at @revroprop.
Documents From Reporter
NGReviews
5.0
Trader’s Satisfaction
$0
2 Steps
I am currently funded with a 5k account on topone prop firm, i have been trading with them about close to a year now. These guys have the fastest payout timing and an amazing customer support, i really have no regrets.
1 Month +
1
1
The payout speed
They are perfect, all rounder
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NGReviews
5.0
Trader’s Satisfaction
$10K
1 Step
From offering genuine mentorship to reminding you of the importance of discipline and risk management, they really go to great extents to provide what you need to pass your challenge and become one of their funded traders.
N/A
0
They are famed for their fast payouts and quick customer response team.
Nothing really.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
PHReviews
4.0
Trader’s Satisfaction
$30K
2 Steps
Still on going with challenge account, under phase 2, hopefully i could pass it for me to experience pay out. I tried also having a instant funding however i need increase its balance before requesting withdrawal
N/A
0
the prices of the account
None
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
ZAReviews
5.0
Trader’s Satisfaction
$10K
1 Step
Honestly, how good a prop firms service is, is the most import aspect to me when it comes to choosing a firm or broker,thats why im choosing Top One 10 out of 10 times because they have quick responses and they also have good prices,when it comes the getting value for your money,look no further than top one
N/A
0
They are quick with their customer service
They dont have lightning challenges
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
DKReviews
5.0
Trader’s Satisfaction
$30K
1 Step
I personally think this is the best of the best, you also get a how to trade guid and a trading cores, it’s the best and the motivation they give you if you fail a account is amazing, if I was you I would give it a try
N/A
0
The way it all is set up like the corues and much more
I haven’t had any issues
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
4.4
162
total reviews
5
115
4
25
3
6
2
3
1
13
4.4
162
60% off + free account of the same size if reaching payout on 5K 1- and 2-Step accounts
4.4
162
60% off + free account of the same size if reaching payout on 5K 1- and 2-Step accounts