Reviews203
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MalaysiaReviews
2.0
Trader’s Satisfaction
$25K
Instant
On June 14, 2025, at 6:53 AM GMT+8, I requested a withdrawal of $1,464. By 11:47 AM GMT+8, I received an email confirming the payout approval. As per the 60/40 profit split, my expected payout was $874.40, and I received a certificate reflecting this amount. However, despite the approval, I have not yet received the $874.40 in my RISE account, even after more than 24 hours. Top One Trader cited "high withdrawal volume" as the reason for the delay, but this explanation seems inconsistent with the actual volume. Upon checking the payout section on you...
N/A
0
The dashboard
I hope this message finds you well. I am writing to express my concern regarding a significant delay in my recent withdrawal request. According to your official website, your firm prides itself on fast payouts, with an average processing time of under two hours—a claim also reinforced by your top traders. However, it has now been over 36 hours since I submitted my request, and the funds have yet to be credited. While I’ve had no issues with your trading conditions or policies, this delay contradicts the prompt payout service you advertise. I kindly request an immediate update on the status of my withdrawal and a clear explanation for the hold-up. Transparency in this matter would be greatly appreciated. Thank you for your attention, and I look forward to your prompt resolution. Best regards,
5.0
User Friendliness
1.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ChinaReviews
1.0
Trader’s Satisfaction
$5K
Instant
I bought two 5K instant fund accounts but both said breach but I still have loss limits. I don't understand how do they calculate loss limit. I have $300 max loss limit but both account breach with $4,777.86 and $4,840.06. I didn't breach the daily loss limit of $150. One of the account with highest balance is $5043.71, but the equity breach level is 4834.22. Your company said $300 max loss limit, but now only $200? and this loss limit is calculated based on trailing. Also my account equity now is $4,840.06, but they breach my account.
N/A
0
nothing
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Max loss limit hit
Summary
This company is totally a prop firm. I bought two 5K instant fund accounts but both said breach but I still have loss limits. I don't understand how do they calculate loss limit. I have $300 max loss limit but both account breach with $4,777.86 and $4,840.06. I didn't breach the daily loss limit of $150. One of the account with highest balance is $5043.71, but the equity breach level is 4834.22. Your company said $300 max loss limit, but now only $200? and this loss limit is calculated based on trailing. Also my account equity now is $4,840.06, but they breach my account.
Documents From Reporter
United StatesReviews
5.0
Trader’s Satisfaction
$50K
1 Step
Everything about this propfirm has been gone smoothly. And any questions I had were answered almost instantly. From purchasing the challenge to getting my 1st payout. 0 issues. Looking for a propfirm that has your back? TOP ONE TRADER
Less 1 Month
1
1
How efficient and quick they are to respond
Even though it is meant to help us keep profits, I would prefer the Max Daily loss to be based on Previous Day Account Balance vs Equity.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IrelandReviews
5.0
Trader’s Satisfaction
$50K
Instant
Customer service on the best lvl. Trading conditions are good, no complaints about that (low spreads and comms.) Payout was received in 2 business days and along that way support was always in touch and was helping as they could, they were doing their best. No complains about that prop. Overall good prop firm, recommend it.
1 Month +
1
1
Fast response from support and good trading conditions.
Didn't found any "cons", for me everything is acceptable, prices for accs are fair, conditions for trading are good and requirements for payout reasonable.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CroatiaReviews
3.0
Trader’s Satisfaction
$5K
1 Step
Great dashboard, waiting couple days to recive your contract and then again waiting couple days to recive your account after passing is very annoying.
N/A
0
Dashboard
Long process to recive funded account
5.0
User Friendliness
3.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
ZimbabweReviews
4.0
Trader’s Satisfaction
$50K
Instant
Best Firm.. I got my payout in like 15 minutes after approval… There’s no too much rules.. and if you follow those couple of rules you will definitely get your payout like me
1 Month +
2
1
Getting my payout approved
Payout processing time
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
United StatesReviews
5.0
Trader’s Satisfaction
$100K
Instant
I was cautious at first because they are not as widely used!!! But absolutely pleased with everything! Recieved initial payout without any issue at all.
N/A
0
No hassle and cheap
Payout structure
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CanadaReviews
1.0
Trader’s Satisfaction
$25K
Instant
Payout rule is horrendous. If you have any trades under 10 seconds that happens you are doomed. I requested the maximum payout amount on a 25k instant which is 500$. I had 2 trades out of 10 that were under 10 seconds. One being 2 seconds and one being 7 seconds. I do one trade per day maximum and I don't do any high frequency trading. They removed 450$ out of the 500$ of the payout and also removed it from the account balance. The reason was that the 2 trades were over half of the amount requested on the payout. Although it represents 20% of the to...
1 Month +
1
5
the fact that it was instant funded and good price
the under 10 seconds rule counted on the payout amount and not the profit made into the account. Which makes it pretty much impossible to get a payout in the case that you get 1 or 2 trades under 10 seconds even if you have 12 others that are over 10 seconds that hit profit
5.0
User Friendliness
1.0
Payout Process
2.0
Customer Care
3.0
Trading Conditions
NigeriaReviews
1.0
Trader’s Satisfaction
$50K
1 Step
I passed my funded account and I was suppose to get paid of $1016 and they only make payment to Rise account and which I provided and they went ahead to pay me $184 instead of my initial 80% of $1016 and I have been writing their support but they don’t want to rectify the error
Less 1 Month
1
1
Nothing about them is good
Don’t buy this account
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
That I was supposed to make more profit
Summary
I passed my funded account and I was suppose to get paid of $1016 and they only make payment to Rise account and which I provided and they went ahead to pay me $184 instead of my initial 80% of $1016 and I have been writing their support but they don’t want to rectify the error
Documents From Reporter
Hong KongReviews
5.0
Trader’s Satisfaction
$50K
1 Step
Very good firm that pays the traders. Price of the challenge is competitive. Customer service is on point. Just read the rules, follow them, and you will get paid.
Less 1 Month
1
1
The cleanliness of the dashboard. The customer service is on point. Probably the best price in the market across all types of challenge
The 5 minute rule, which you must hold the winning positions for at least 5minutes
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
CEO
Country

United States
Trustpilot
n/a
Date Created
Years in Operation
4.4
203
total reviews
5
143
4
34
3
8
2
3
1
15
4.4
203
60% off + free account of the same size if reaching payout on 5K 1- and 2-Step accounts
4.4
203
60% off + free account of the same size if reaching payout on 5K 1- and 2-Step accounts