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Emiratos Árabes Unidos
Trustpilot
Fecha de creación
Años en operación
4.2
230
total de reseñas
5
143
4
43
3
14
2
1
1
29
4.2
230
25% de descuento en todas las cuentas
4.2
230
25% de descuento en todas las cuentas
Reseñas230
Ordenar por
PakistánReseñas
1.0
Satisfacción del trader
$5K
Instantáneo
Title: 5 Days of False Demands, Passed Liveness Test & Still Denied Verification - Account #550596 Review: I am extremely disappointed with Blue Guardian's support and compliance team. I have been trying to verify my Account # 550596 for the past 5 days. My account is 100% under my own name, and my CNIC matches all my details. I have already passed the 3D Liveness Verification, sent high-resolution CNIC photos, screen recordings, and a live ID-holding selfie as demanded. Despite completing all their demands, they falsely accused me of "Third-Part...
N/A
0
nothing
Lack of Flexibility in Manual Verification: Refusing straightforward human verification steps (like a 2-minute live video call) when automated tools fail creates an unnecessary brick wall for legitimate traders. Boilerplate Support Responses: Front-line support using pre-written "Third-Party KYC" flags or canned text without looking into the actual proof provided (holding selfies, liveness tests) erodes trust very quickly. Unnecessary Delay and Escalation: Forcing traders to wait multiple days and rely on public review platforms just to get a simple identity check escalated to human management turns a routine payout process into a stressful ordeal.
1.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
Monto denegado
Motivo
Motivo de la denegación
Unfair Third-Party KYC rejection (Automated SumSub error on Urdu CNIC)
Resumen
False 'Third-Party KYC' rejection and payout denial. The firm's automated system (SumSub) failed to process my official Pakistani National Identity Card (CNIC) due to the Urdu script. Despite me passing the 3D Liveness Test, providing high-resolution ID photos, and offering a live video call verification with my original government ID, Blue Guardian falsely accused me of Third-Party KYC and officially denied my verification and payout.
Documentos del denunciante
IndiaReseñas
3.0
Satisfacción del trader
$50K
Instantáneo
(1) Competition Ranking & First Funded Account: After competing in multiple monthly competitions (breaching around 10 competition accounts during my learning phase), I secured 4th place in the June competition. As a result of this ranking, I was awarded a $50,000 Instant Standard Account. I actively traded this account for one month, successfully met all operational requirements, and received my first payout. Following the payout, this initial account was subsequently breached. (2) Second Funded Account Purchase & Second Payout Request: On August 1...
N/A
0
Good firm they allow martigle,grid, layering so this is my favourite strategy they have no issues but they , but rejected my payout hold 10+ days and give reason account sharing and post on X they said couldn't know platform because I'm said before interview I do not speaking English and understand I'm use Google translate but they can't understand because 8 have skills to proven but they need good speak rather than good trader please give need solution
I do like hold my payout and they give solution real time Because a trader they spend money firm they did it lot of hard work and than rejected there payout only launguage problem this not right
4.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
4.0
Condiciones de trading
Monto denegado
Motivo
Motivo de la denegación
Only launguage problem, understand
Resumen
They have no reason to block they create reason on live kyc , said account shared and if i post on x they say couldn't know about platform so if i trader only launguage problem understand and speak because I'm live India, hindi our national and country launguage but ok I have all proof but why they can't look my dashboard and account trading history
Documentos del denunciante
CatarReseñas
5.0
Satisfacción del trader
$5K
Instantáneo
They answered my query proficiently. Did not spend long time waiting. Once i open and send an email, in less than a minute, i already got a reply. This prop firm is very recommendable.
N/A
0
Will surely recommend and trade here for long time.
Technical support
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
NigeriaReseñas
4.0
Satisfacción del trader
$5K
2 pasos
The overall trading conditions in this account is literally okay with my trading rules no complaints…the customer service also is good and the user interface is user friendly
N/A
0
The copy trading system
Nothing yet for now
5.0
Facilidad de uso
4.0
Proceso de pago
4.0
Atención al cliente
4.0
Condiciones de trading
PakistánReseñas
4.0
Satisfacción del trader
$5K
Instantáneo
one of the best propfirm and most respectful one loved their spreads trading conditions but not the slippage otherwise its good also i recommend checkout their different challenges
N/A
0
Trading conditions
slippage
3.0
Facilidad de uso
4.0
Proceso de pago
5.0
Atención al cliente
4.0
Condiciones de trading
LetoniaReseñas
5.0
Satisfacción del trader
$25K
Instantáneo
i bought 25K Instant account ,didnt reach the payout but trading condition was Great , one of the best instant model available in prop industry , support on discord was also Good. will buy again.
N/A
0
Trading condition
News Trading rule on instant account
5.0
Facilidad de uso
5.0
Proceso de pago
5.0
Atención al cliente
5.0
Condiciones de trading
Estados UnidosReseñas
1.0
Satisfacción del trader
$5K
2 pasos
Blue Guardian offers an attractive funding model on paper, but the actual live execution environment is incredibly hostile for disciplined risk-management strategies, particularly for Gold (XAUUSD) traders. As an active affiliate partner who has previously sent clients to this firm, experiencing these hidden broker traps firsthand has been deeply disappointing and concerning for my community
N/A
0
The initial dashboard layout is user-friendly and tracking basic account metrics is straightforward.
The execution environment suffers from severe slippage, and the wide 5 to 6 pip spreads on Gold during certain market hours completely eliminate any room for a tight trailing loss strategy.
4.0
Facilidad de uso
2.0
Proceso de pago
2.0
Atención al cliente
1.0
Condiciones de trading
IndiaReseñas
1.0
Satisfacción del trader
$5K
Instantáneo
Bought the instant account, checked the rules, made confirmations on everything regarding the account from support and earned enough for one time payout. Yet what happened during payout, rejected on basis of high margin rule which is not mentioned under instant starter account rules and to top it off when asked support, the guy started going on about the policies which are not even mentioned under the account rules but seperately on site. This is one time payout account and even on this payout is being rejected due to policies which is not mention...
N/A
0
I hate these guys, there's nothing good to like about them
What's there to like about a firm who has so much about rules on one time payout account yet when you succeed, they pull out another rule from their site policies to outright reject you your earnings.
1.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
IndonesiaReseñas
1.0
Satisfacción del trader
$5K
Instantáneo
I had a very disappointing experience with Blue Guardian. I received a $5,000 Starter account as an affiliate reward and successfully completed all 5 profitable trading days, reaching a balance of $5,189.24. The problem was KYC. My original and valid government-issued ID was detected by their automated verification system as “Not Original/Forgery.” I contacted their team, provided clear evidence of my physical ID, and was informed that Blue Guardian does not conduct manual verification. Their Compliance team gave me one more opportunity to verify. I...
N/A
0
nothing
nothing
1.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
AustraliaReseñas
1.0
Satisfacción del trader
$25K
2 pasos
Such a bad experience with them never ever had a experience like this before. Bought a 25k 2 step nano account where daily dd is 750$ and i lost 290$ at first day then made a profit of almost 900$ second day. Again third day i lost 600$ but my daily dd is 750$ but account breached i didn't receive any email nothing and im pleading explain me how it got breached, but their worst support saying it breached no explanation nothing. They can just open calculator and calculate my trades but they are scammers. Strictly stay away from them
N/A
0
Price
Their drawdown calculations
4.0
Facilidad de uso
1.0
Proceso de pago
1.0
Atención al cliente
1.0
Condiciones de trading
Motivo
Motivo de la infracción
Your daily dd hit
Resumen
I purchased a $25,000 account with Blue Guardian and started trading on it. On the first day, I incurred a loss of around $209. The following day, I made a profit of approximately $900. After that, I had another loss of around $600. I was fully aware that the account had a 3% daily drawdown limit, which comes to $750 on a $25,000 account. Once my loss reached around $600, I stopped trading. At that point, I still had two open trades: one was approximately $108 in loss, while the other was around $80 in profit. Even after considering those open positions, my total daily drawdown was still around $600, which should have been within the stated $750 limit. Despite this, Blue Guardian breached my account. I contacted their support team and asked them to review my trades and provide a clear calculation showing exactly how I violated the drawdown rule. However, instead of giving me a proper explanation or calculation, they simply kept telling me that my account had been breached without explaining why. All I am asking for is transparency. Please review my trades, calculate the actual drawdown using your own rules and calculator, and explain exactly where I exceeded the limit. Unfortunately, I have had an extremely disappointing experience with Blue Guardian, particularly because of the lack of transparency and the poor customer support. Based on my experience, I would not recommend this firm to other traders. The customer service has been extremely unhelpful, and I feel that I have not received a fair or satisfactory explanation for the breach of my account.
Documentos del denunciante