CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1109
total reviews
5
776
4
205
3
35
2
11
1
82
4.4
1109
4.4
1109
50% off on Direct accounts
4.4
1109
50% off on Direct accounts
Traders consistently highlight Alpha Capital's transparent rule structure, with many noting the absence of hidden requirements and straightforward evaluation processes. The balance-based drawdown system receives specific praise for accommodating swing trading styles, while trading conditions—particularly tight spreads on major pairs like XAUUSD and fast execution speeds—earn frequent commendation. Customer support stands out as exceptionally responsive across Discord and live chat channels,...
Reviews1109
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MoroccoReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
1 year +
5
3
nothing
nothing
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
accusing me of reverse trading , and sending analysis for accounts that aren't mine
Summary
I have now had 4 payout requests rejected by this firm. The first two were rejected because they claimed I had not completed the required 5 trading days. After I continued trading and met that requirement, they changed the reason and accused me of reverse trading. However, the compliance email they sent references account numbers that are different from my actual accounts. My real accounts are 2837105 and 2837106, but their analysis refers to 2817906 and 2817967. I also reviewed my actual trading history, and it shows that I was repeatedly taking the same directional trades on both accounts. Their accusation appears to rely on a very brief 18-second overlap, while ignoring the overall trading behavior. I have therefore requested a full manual review by senior compliance. After four rejected payouts and changing explanations, I consider the handling of my case extremely unprofessional.
Documents From Reporter
ArgentinaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
3 months +
2
2
la profesionalidad de la plataforma y el trato de su soporte Translation: the professionalism of the platform and the way their support handles things
que los pagos se demoran 2 o 3 dias en llegar Translation: that the payments take 2 or 3 days to arrive
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
1
What I like the most is how smooth the evaluation and payout process are. The rules are clear, and their customer support is always responsive and helpful to traders.
Honestly, there is nothing major to complain about. Everything has been running smoothly so far, from the evaluation process to getting my payouts without issues.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
6 months +
10+
2
Amazing support And fast payouts Amazing trading conditions
NA
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
AlgeriaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
The things I liked most were the responsive customer support and the competitive pricing.
The main thing I liked least was the lack of crypto payout options.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PakistanReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
N/A
0
Affordable Price Challenge PLan
Rules
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PeruReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
1 month +
2
1
Spread and payment on time
The main thing I think could be improved is the payout processing time. The payments are reliable, but sometimes the process takes longer than expected. It would be great if payouts could be processed a bit faster.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Netherlands, Kingdom of theReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
3 months +
2
1
It is very user friendly
waiting for my payout a couple of extra days because of the risk interview
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Payouts and great price
Risk group and interview
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndonesiaReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
3 months +
1
1
Customer services
Mobile apps
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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