CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently praise Alpha Capital's tight spreads, particularly on XAUUSD, and smooth execution across the platform. The balance-based daily drawdown receives frequent mentions as a major strength, especially for swing traders who want to hold positions without constant equity stress. Customer support stands out as responsive and available 24/7, with multiple reviewers calling out support team members by name for resolving issues quickly. The payout process works reliably once traders...
Reviews1106
Sort by
United KingdomReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
10+
10+
Payout speed and reliable
dashboard and be slow and unreliable
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Netherlands, Kingdom of theReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
3 months +
4
2
Fast pay outs
So far everything is great.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
4.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Their discount codes
Nothing
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
MoroccoReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
1
I liked the execution and no commission features.
Sometimes the dashboard stuck. They really need to enhance their user experience!
3.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
IsraelReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
1 month +
1
3
everthing .
nothing
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NigeriaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
1
I was so happy that I was funded on an account that I got completely free through a Giveaway. So this is being legit, sincere and honest
It took sometime for the funded account credentials to be sent to me.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
ItalyReviews
5.0
Trader’s Satisfaction
$40K
2 Steps
3 months +
7
3
Customer service, pay-out times and no commissions.
Scaling program
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GermanyReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
..
..
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
BrazilReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
.
.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Order-book spamming
Summary
Unfair account closure and payout denial I am extremely disappointed with the unprofessional conduct of AlphaCapital regarding the closure of my trading account (1671170) and the denial of my profit withdrawal on November 27th. I had a 100k account and I should be entitled to 3472.68USD (80% of the profits I made). I provided detailed evidence to the company, explaining that the trades they flagged as “order book spamming”—nearly three months prior to the payout request — were made in response to volatile market conditions, with no intent to exploit or manipulate their platform. They also resulted in a net loss and had no connection to the legitimate profits I earned. My trading behavior and history clearly do not reflect someone attempting to exploit the system, and I believe they are fully aware of this. I have had this account for over three months, and this was my first withdrawal request. This is not the behavior of a trader who is trying to exploit the system. I also raised this issue publicly on TrustPilot, where the company responded: "Although the spamming breach did not result in profit, this point is not relevant. The fact remains that our rules were violated." This response is both illogical and unjust. The core issue is that my trading activity was not order book spamming in the first place. ___ What is Order Book Spamming? Order book spamming is a market manipulation tactic where traders place large numbers of fake or misleading orders to create a false impression of supply and demand, deceiving other market participants and influencing asset prices. ___ It is completely unreasonable to classify my trading activity as order book spamming based on two trades of 0.25 lots on USDCAD or a handful of 1-2 lot trades on USTEC while DCA’ing during market volatility—which are the trades they flagged. To make matters worse, AlphaCapital even flagged my TrustPilot review as fake in an attempt to silence me. I was forced to submit proof of my experience to get my review reinstated. Shortly after, they banned me from their platform and revoked my access to my dashboard entirely. I am still waiting for AlphaCapital to reconsider their unfair decision and allow me to withdraw the legitimate profits I worked hard to earn.
Documents From Reporter
Reviews
2.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
The MT5 platform works as intended. Spreads are OK.
Hit a wall after clearing eval (1mo+ grind). Issue? KYC - birthplace in restricted country = instant rejection. Doesn't matter about current nationality/citizenship/residency. Ironic - if passports didn't show birthplace, wouldn't be an issue. Support's worthless - copy-paste replies after days. Other firms don't care about birth country, but here it's a deal-breaker.
4.0
User Friendliness
3.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
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