CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1140
total reviews
5
794
4
208
3
35
2
11
1
92
4.4
1140
4.4
1140
40% off on Direct accounts
4.4
1140
40% off on Direct accounts
Traders with Alpha Capital report strong execution quality, tight spreads particularly on major pairs and gold, and clear trading rules with no hidden conditions. The balance-based drawdown is frequently highlighted as trader-friendly, especially for swing traders. Long-term users (some trading 2-4 years) describe consistent payout history—many report receiving 6-10+ payouts without issue. Customer support via Discord earns praise for fast response times, often within minutes, and risk...
Reviews1140
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ItalyReviews
5.0
Trader’s Satisfaction
$40K
2 Steps
3 months +
7
3
Customer service, pay-out times and no commissions.
Scaling program
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GermanyReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
..
..
3.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
BrazilReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
.
.
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Denied Reason
Order-book spamming
Summary
Unfair account closure and payout denial I am extremely disappointed with the unprofessional conduct of AlphaCapital regarding the closure of my trading account (1671170) and the denial of my profit withdrawal on November 27th. I had a 100k account and I should be entitled to 3472.68USD (80% of the profits I made). I provided detailed evidence to the company, explaining that the trades they flagged as “order book spamming”—nearly three months prior to the payout request — were made in response to volatile market conditions, with no intent to exploit or manipulate their platform. They also resulted in a net loss and had no connection to the legitimate profits I earned. My trading behavior and history clearly do not reflect someone attempting to exploit the system, and I believe they are fully aware of this. I have had this account for over three months, and this was my first withdrawal request. This is not the behavior of a trader who is trying to exploit the system. I also raised this issue publicly on TrustPilot, where the company responded: "Although the spamming breach did not result in profit, this point is not relevant. The fact remains that our rules were violated." This response is both illogical and unjust. The core issue is that my trading activity was not order book spamming in the first place. ___ What is Order Book Spamming? Order book spamming is a market manipulation tactic where traders place large numbers of fake or misleading orders to create a false impression of supply and demand, deceiving other market participants and influencing asset prices. ___ It is completely unreasonable to classify my trading activity as order book spamming based on two trades of 0.25 lots on USDCAD or a handful of 1-2 lot trades on USTEC while DCA’ing during market volatility—which are the trades they flagged. To make matters worse, AlphaCapital even flagged my TrustPilot review as fake in an attempt to silence me. I was forced to submit proof of my experience to get my review reinstated. Shortly after, they banned me from their platform and revoked my access to my dashboard entirely. I am still waiting for AlphaCapital to reconsider their unfair decision and allow me to withdraw the legitimate profits I worked hard to earn.
Documents From Reporter
Reviews
2.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
The MT5 platform works as intended. Spreads are OK.
Hit a wall after clearing eval (1mo+ grind). Issue? KYC - birthplace in restricted country = instant rejection. Doesn't matter about current nationality/citizenship/residency. Ironic - if passports didn't show birthplace, wouldn't be an issue. Support's worthless - copy-paste replies after days. Other firms don't care about birth country, but here it's a deal-breaker.
4.0
User Friendliness
3.0
Payout Process
1.0
Customer Care
4.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
Trade execution, spreads, support.
Lot size rules and trading conditions for Oil, as 1 lot equals to 10 barrels and is subject to lot size restrictions - you can easily get a breach of your account if you don't pay attention.
3.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
4.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
1
0 commission and fast execution and instant credentials
Best firm I have experience
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
1
1
Free offers
Amazing firm
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
Reviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
3
2
The most liked thing is their customer support in discord and 0$ commissions. This is very competitive compared to lot of firms present out there.
Once when i traded an exotic minor pair with 2 lot size at London Session, the spread were crazy as hell. They compensate for commissions using those spreads i guess.
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
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