Reviews913
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PKReviews
1.0
Trader’s Satisfaction
$10K
2 Steps
They disabled my account without any proof and said u involved in third party payment I give all proofs with kyc complete and ask for a interview they no response they eat my hard earn money please be aware high request. They don't response my chat said go for email I email but no response I complete Kyc all verified certificates in dashboard they disabled my account so I have no access to open a dashboard.
1 Month +
0
2
They disabled my account without any proof and said u involved in third party payment I give all proofs with kyc complete and ask for a interview they no response they eat my hard earn money please be aware high request. They don't response my chat said go for email I email but no response I complete Kyc all verified certificates in dashboard they disabled my account so I have no access to open a dashboard.
Reputation
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
ROReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I've traded with ACG for over 1 year now and I can say that you can't compare them with any other firm, payout on time, helpful & respectful asisstance from the team. Buy one account and you'll fall in love with the platform You'll see !!
1 Month +
6
3
They are on time
nothing so far
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$300K
2 Steps
Alpha Capital are reliable, trustworthy and are showing their intentions of being in the prop industry for the long term. Trading conditions are great for swing trading, and the rules are very clear, and fair - be sure to educate yourslef on the rules around lot sizing. Most importantly they will pay - I have recieved 3 payouts so far, payouts take approx 2-3 business days which has been consistent. I would recomend Alpha Capital Group for sure.
3 Months +
3
10+
Trading conditions and the rules have stayed consistent - they have their own servers and I have not experienced any migrations. Many other firms migrate on a frequent basis, which can be frustrating.
Some prop firms do pay faster (sometimes same day, or 24hrs), Alpha Caputal is a little slower, and could be quicker, however they are reliable, which is what is most important.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
HUReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
The Most Innovative and Advanced Prop Firm on the Market! I've tried multiple prop firms, but none come close to the level of innovation and complexity that Alpha Capital Group offers. They have built a system that truly stands out, providing traders with the best tools, conditions, and support to succeed. Their customer support is simply outstanding—responsive, knowledgeable, and always ready to assist with any inquiries. Whether you have a simple question or need technical assistance, they resolve issues faster than any other firm I’ve worked wi...
N/A
0
Payouts, Support, System
-
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
AUReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I’ve been trading with alpha capital as a funded trader for over 3 months now and it’s been great every time I have question support team responds I. A reasonable time . But what I like most about them is there slippage rarely any slippage unless high impact news So far it’s been very good experience
N/A
0
Support team
I can’t trade the same strategy for more than 300k capital
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
FRReviews
3.0
Trader’s Satisfaction
$0
2 Steps
So I passed my 3rd challenge with Alpha capital and faced a few unnecessary hurdles when it came to my first payout in fact when I passed my challenge I received and email stating that I was going to be given a reduced leverage account because the risk team deemed my trading style to be “all or nothing gambling style” which was pretty insulting as I only ever trade 0.4-0.7 % of my account per trade and when I was in a trade my trades that passed my assessment were held for 48-64hrs. I was still given my funded account then when it came to my first p...
1 Month +
0
2
The communication is good and the trading experience is good in-terms of spread and leverage
Hurdles faced before reviving first payout
4.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
IDReviews
5.0
Trader’s Satisfaction
$10K
3 Steps
Awesome experience so far with Alpha Capital group, since 1st till 3rd challenge stage and funded account i had great experience with their customer care that always support and solve any issue i found during my journey. great trading condition, great user interface / dashboard that easy to understand and monitor my trade. finally, their payout ontime, currently I received 2 payout and another one in progress. great Alpha as always
3 Months +
2
2
user friendly dashboard
customer care didn't have access to solve the problem directly, but they show us the way to solve the problem.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NGReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
🚨 Traders Beware🚨 🚨 My Experience with *ALPHA CAPITAL* 🚨 I passed ALPHA CAPITAL's challenges (2 x 50K accounts), followed all the rules, and successfully received three payouts. 🚨But when I requested another withdrawal🚨 they banned me after a so-called "risk interview." 🔹 The Reason? During the interview, they asked me to place a trade risking 0.5%. I did—but forgot to manually set a stop loss at that moment. However, I knew exactly where it should be and even emailed them afterward to clarify. There’s no way to risk 0.5% without a stop l...
N/A
0
....
The fact that I followed all rules, received three payouts, and was suddenly banned over a minor issue that I had already clarified. And when i did buy the challenge , they had a rule to refund with first payment but they changed it to become after the 4th payout.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Banned after a "risk interview" accused of not explaining my strategy in enough depth
Summary
🚨 Traders Beware🚨 🚨 Traders Beware – My Experience with *ALPHA CAPITAL* 🚨 I passed ALPHA CAPITAL's challenges (2 x 50K accounts), followed all the rules, and successfully received three payouts. But when I requested another withdrawal, they banned me after a so-called "risk interview." 🔹 The Reason? During the interview, they asked me to place a trade risking 0.5%. I did—but forgot to manually set a stop loss at that moment. However, I knew exactly where it should be and even emailed them afterward to clarify. There’s no way to risk 0.5% without a stop loss level in mind. I also explained my strategy in full detail, showing exactly how I took my last trade on a chart. Yet, they still claimed I didn’t go deep enough—even after I asked if I should explain more, and the interviewer said it was fine. 🔹 Why Now? I already have $486 in my account and a pending $814 payout—which conveniently got flagged. Now I wonder—was this a misunderstanding ??? or just an excuse to block a prof
Documents From Reporter
March 18, 2025
Hi there, Please understand that these risk interviews are implemented to mitigate risk on our side. As a business in this industry, we have seen a significant rise in traders using account management systems and false identifications. During your interview, you were asked multiple trading-related questions, including an explanation of your strategy on your Alpha account. The responses lacked the necessary detail and depth, raising concerns as they did not align with your account history. Additionally, we conducted a simple risk exercise suited to your experience level. You were instructed to open a position risking 0.5% of the account balance on a familiar asset. However, the position you opened posed an infinite risk to the $200,000 account due to the absence of a stop loss, despite confirming to our team that you were confident in your trade setup. To maintain the integrity of our company and remain impartial to all traders, the decision to remove our services from you remains final. Kind regards, Alpha Capital Group UK
PTReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Alpha Capital Group provides a solid trading environment with competitive spreads and reliable execution. The customer support team is responsive and helpful, addressing issues efficiently. Withdrawals are processed smoothly, without unnecessary delays. Overall, a professional company for serious traders.
3 Months +
1
2
What I liked most about Alpha Capital Group was the transparency in trading conditions and the efficiency in processing withdrawals. Order execution is reliable, with no major issues, and the customer support team is responsive and helpful whenever needed. Additionally, the risk management rules are clear, which helps maintain good capital management.
So far, I haven’t had any reasons to point out anything negative about Alpha Capital Group, as my expectations have been met. Their risk management is solid and preserves capital, and the overall trading conditions have been favorable. I feel confident in my experience with the firm up to this point.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
FRReviews
5.0
Trader’s Satisfaction
$0
2 Steps
I had a great experience with Alpha Capital Group. The entire process was simple, clear, and professional from start to finish. Their trading rules are straightforward and easy to understand, with no hidden conditions—everything is transparent for any trader. I purchased a challenge, passed Phase 1 and 2, got funded, and requested a payout. After completing the risk interview, my payout was processed the very next day—smooth and hassle-free. No drama, just a professional and efficient service. Highly recommended for any trader looking for a reliab...
Less 1 Month
1
2
clarity
NA
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
913
total reviews
5
622
4
175
3
34
2
9
1
73
4.4
913
15% off + free account of the same size if reaching payout on all challenges
4.4
913
15% off + free account of the same size if reaching payout on all challenges