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CEO
Country
GB
Trust Pilot
Date Created
Years in Operation
4.4
978
total reviews
5
674
4
187
3
35
2
9
1
73
4.4
978
40% off on Direct accounts
4.4
978
40% off on Direct accounts
Reviews978
Sort by
FRReviews
3.0
Trader’s Satisfaction
$0
2 Steps
So I passed my 3rd challenge with Alpha capital and faced a few unnecessary hurdles when it came to my first payout in fact when I passed my challenge I received and email stating that I was going to be given a reduced leverage account because the risk team deemed my trading style to be “all or nothing gambling style” which was pretty insulting as I only ever trade 0.4-0.7 % of my account per trade and when I was in a trade my trades that passed my assessment were held for 48-64hrs. I was still given my funded account then when it came to my first p...
1 Month +
0
2
The communication is good and the trading experience is good in-terms of spread and leverage
Hurdles faced before reviving first payout
4.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
IDReviews
5.0
Trader’s Satisfaction
$10K
3 Steps
Awesome experience so far with Alpha Capital group, since 1st till 3rd challenge stage and funded account i had great experience with their customer care that always support and solve any issue i found during my journey. great trading condition, great user interface / dashboard that easy to understand and monitor my trade. finally, their payout ontime, currently I received 2 payout and another one in progress. great Alpha as always
3 Months +
2
2
user friendly dashboard
customer care didn't have access to solve the problem directly, but they show us the way to solve the problem.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
NGReviews
1.0
Trader’s Satisfaction
$50K
2 Steps
🚨 Traders Beware🚨 🚨 My Experience with *ALPHA CAPITAL* 🚨 I passed ALPHA CAPITAL's challenges (2 x 50K accounts), followed all the rules, and successfully received three payouts. 🚨But when I requested another withdrawal🚨 they banned me after a so-called "risk interview." 🔹 The Reason? During the interview, they asked me to place a trade risking 0.5%. I did—but forgot to manually set a stop loss at that moment. However, I knew exactly where it should be and even emailed them afterward to clarify. There’s no way to risk 0.5% without a stop l...
N/A
0
....
The fact that I followed all rules, received three payouts, and was suddenly banned over a minor issue that I had already clarified. And when i did buy the challenge , they had a rule to refund with first payment but they changed it to become after the 4th payout.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
Banned after a "risk interview" accused of not explaining my strategy in enough depth
Summary
🚨 Traders Beware🚨 🚨 Traders Beware – My Experience with *ALPHA CAPITAL* 🚨 I passed ALPHA CAPITAL's challenges (2 x 50K accounts), followed all the rules, and successfully received three payouts. But when I requested another withdrawal, they banned me after a so-called "risk interview." 🔹 The Reason? During the interview, they asked me to place a trade risking 0.5%. I did—but forgot to manually set a stop loss at that moment. However, I knew exactly where it should be and even emailed them afterward to clarify. There’s no way to risk 0.5% without a stop loss level in mind. I also explained my strategy in full detail, showing exactly how I took my last trade on a chart. Yet, they still claimed I didn’t go deep enough—even after I asked if I should explain more, and the interviewer said it was fine. 🔹 Why Now? I already have $486 in my account and a pending $814 payout—which conveniently got flagged. Now I wonder—was this a misunderstanding ??? or just an excuse to block a prof
Documents From Reporter
March 18th, 2025
Hi there, Please understand that these risk interviews are implemented to mitigate risk on our side. As a business in this industry, we have seen a significant rise in traders using account management systems and false identifications. During your interview, you were asked multiple trading-related questions, including an explanation of your strategy on your Alpha account. The responses lacked the necessary detail and depth, raising concerns as they did not align with your account history. Additionally, we conducted a simple risk exercise suited to your experience level. You were instructed to open a position risking 0.5% of the account balance on a familiar asset. However, the position you opened posed an infinite risk to the $200,000 account due to the absence of a stop loss, despite confirming to our team that you were confident in your trade setup. To maintain the integrity of our company and remain impartial to all traders, the decision to remove our services from you remains final. Kind regards, Alpha Capital Group UK
PTReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Alpha Capital Group provides a solid trading environment with competitive spreads and reliable execution. The customer support team is responsive and helpful, addressing issues efficiently. Withdrawals are processed smoothly, without unnecessary delays. Overall, a professional company for serious traders.
3 Months +
1
2
What I liked most about Alpha Capital Group was the transparency in trading conditions and the efficiency in processing withdrawals. Order execution is reliable, with no major issues, and the customer support team is responsive and helpful whenever needed. Additionally, the risk management rules are clear, which helps maintain good capital management.
So far, I haven’t had any reasons to point out anything negative about Alpha Capital Group, as my expectations have been met. Their risk management is solid and preserves capital, and the overall trading conditions have been favorable. I feel confident in my experience with the firm up to this point.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
FRReviews
5.0
Trader’s Satisfaction
$0
2 Steps
I had a great experience with Alpha Capital Group. The entire process was simple, clear, and professional from start to finish. Their trading rules are straightforward and easy to understand, with no hidden conditions—everything is transparent for any trader. I purchased a challenge, passed Phase 1 and 2, got funded, and requested a payout. After completing the risk interview, my payout was processed the very next day—smooth and hassle-free. No drama, just a professional and efficient service. Highly recommended for any trader looking for a reliab...
Less 1 Month
1
2
clarity
NA
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
USReviews
4.0
Trader’s Satisfaction
$100K
2 Steps
Alpha Capital Group has been one of the longest prop firms I have traded with, over 1 year and 50k in payouts. I consider them one of the most mature and reliable prop firms in the market. If you are worried about a prop firm you are working with going bankrupt, ACG is likely to be the most reliable choice. They also have amazing conditions, and their rules are VERY straightforward. No BS. Where my issue begins is their snail pace payout lately. 1st payout, had to wait nearly 3 weeks and needed a review, fine I am ok with that, totally understan...
1 Year +
10+
5
They are the most reliable with no BS rules. Great community and they are always adding new features.
Payout speeds are lagging behind the competition. It is not uncommon I have to way almost 10 business days for payouts.
4.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
5.0
Trading Conditions
TRReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I received my funded account extremely quickly. The KYC process was also extremely fast and flawless. My impression so far is extremely positive. I will update the payout process here after I receive my payment.
Less 1 Month
0
0
support team
I'm very pleased so far
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
MYReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
My payout was denied despite meeting profit targets and risk rules, solely due to a minimum trading days requirement. After the first payout, trading conditions changed without clear disclosure, including reduced leverage. When profitability continued, additional restrictions were applied, such as a 1% risk cap and a 1-hour cooling-off period, which severely limited my ability to trade. Broad news restrictions further reduced tradable opportunities, making consistent payouts difficult.
N/A
0
The initial evaluation structure is simple, and frequent discounts make entry affordable.
Payouts are blocked by minimum trading day rules, and trading conditions change after profitability, including reduced leverage, strict risk caps, cooling-off periods, and overly broad news restrictions. These measures make consistent trading and long-term profitability extremely difficult.
2.0
User Friendliness
1.0
Payout Process
2.0
Customer Care
2.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
Great firm with great trading conditions. I've been with them for over 2 years and got funding again, and they pay out every 2 weeks, with in 48 hours. They are a great firm for traders with a proper strategy and understanding of the markets
1 Month +
4
2
payouts in 48 hours, great conditions, the risk management group has really helped me improve! the customer service is always on point!
the first payout took some time, but I got paid within 48hours after the interview
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PTReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
1. I received credentials in seconds, 2. I received the contract within the same day that I passed 2nd phase, 3. I received funded account credentials right after signing the contract, 4. I was able to request payout as soon as I met requirements with payout on demand, 5. I received risk interview invitation in 2 days, 6. I got my payout the next day when I passed the interview. Overall experience, with only one word, it was 'excellent'. I am so happy to have an account with them. It is stress free, everything is automatic and about timing, this fi...
N/A
0
they are so professional and very quick about support
Nothing. I like this firm.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
