Reviews912
Sort by
NGReviews
5.0
Trader’s Satisfaction
$10K
2 Steps
Great firm, good customer service.. very interactive and ready to help payout at the exact time given (no delay nor denial) good spread and slippage also ACG❤️🔥
3 Months +
3
2
Good slippage and spread
Good customer service and also payout at the exact date
4.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
GBReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Hey Traders! :wave: I've been seeing a lot of uncertainty about ACG on X (formerly Twitter), and I just wanted to share my experience. I've been trading with **Alpha Capital Group** for a while, and honestly, as long as you stick to their rules, there's nothing to worry about! For me, the process has been super smooth, especially once I started using **Wise for payments.** The funds hit my Wise account at the same time I get the confirmation email from ACG – **basically instant!** Before jumping to conclusions, be sure to gather your info carefull...
6 Months +
9
1
I like the smooth payment method that they have in place, and the market conditions that they offer during your trading.
I would like to see same day or next day payouts.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PHReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
Thanks for the active live chat support it help me solve my problem, the guy name is ahmed responsonse quickly with my problem. ACG is my first propfirm since I started forex and will receive my 3rd payout this week
6 Months +
2
1
I like the support team
the time require to receive my payout 2-4days usually
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
KEReviews
1.0
Trader’s Satisfaction
$100K
2 Steps
on July 26th i requested a 36k payout on my three accounts (2(100k) and 1(50k)) account and i was denied on the allegation of group trading based on a cod device whatever they called it .i requested for prove of the evidence and i was told they couldn't share any third party information, after they went silent on me even after a number of emails i and written them i decided to give it another shot with them and bought three more accounts with them i failed two and passed one and was funded with 100k . i proceeded to request for withdrawal just ...
N/A
0
good executions and reasonable account prices
there customer support is terrible. They have customer support on the website but they are not meant to help you with anything they are there to direct you to raise your issues on email support.
2.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
2.0
Trading Conditions
Denied Amount
Reason
Denied Reason
group trading in the first denial and the second instance banned while expecting a payout
Summary
the first denial reason for denied payout was group trading for which they failed to provide evidence that linked me to that. the second denial which happed on 13th of this month they have failed to respond to it only saying i was banned from accessing there website and on saturday date 14 sending me an email on them realising have reached daily loss limit on account that as been inactive since date 9 of september since i had already requeste for payout.
Documents From Reporter
PKReviews
3.0
Trader’s Satisfaction
$10K
2 Steps
Trading conditions are fine. Customer support is fine. Dashboard needs to be a lot better. Products need to be a lot better. 14 days payout is old school now. And they keep on ranting lies on X that they deliver funded accounts within 24 hours but that is nowhere to be seen in real. Payout time is also very much stressful. I hope they improve.
N/A
0
Discord community
Waiting times for both ( getting funded account and payout )
2.0
User Friendliness
1.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
INReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Alpha Capital Group is a proprietary trading firm that offers a structured opportunity for traders to manage significant capital, up to $2 million, through its Alpha Pro Plan. The firm provides an 80% profit split, allowing traders to keep the majority of their profits, with bi-weekly withdrawals and no minimum withdrawal limits. Its trading conditions are quite flexible, permitting news, overnight, and weekend trading. The evaluation process follows a two-step structure, where traders must meet specific profit targets while adhering to risk managem...
1 Month +
1
You liked Alpha Capital Group because of its flexibility in allowing overnight, and weekend trading, combined with an attractive 80% profit split. You appreciated their bi-weekly withdrawals with no minimum limits, and the fact that the Aggressive plan offers free retries if you meet other requirements. The powerful tools on the MT5 platform,
Concern about slippage and some dashboard issue
3.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
DEReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
I think this is the best prop firm in the industry concerning customer care, payouts and trading conditions. I have passed the 100k challenge and received my payout without any problems.
3 Months +
1
1
Trading conditions Support of the community
Till right now nothing to criticize
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
PKReviews
4.0
Trader’s Satisfaction
$10K
2 Steps
Alpha Capital is really a good firm customer service is really great spread are lower payout process is fast also dashboard is great which provides trade Journal overall great experience.
N/A
0
Dashboard
News trading rule
4.0
User Friendliness
1.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
HUReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Passed the two-step challenge. Once I was funded the payout process was just as they indicated (24-48 hrs to process the payout to my Rise account) . No issues.
3 Months +
2
4
0 commission.
Some administrative issues, but all have been resolved.
4.0
User Friendliness
4.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
GBReviews
4.0
Trader’s Satisfaction
$25K
2 Steps
Customer service is responsive, always looking at ways at resolving issues if they arise. Recently been onboarded to my live funded account and received great customer service from Pradeep, he was very helpful and supportive.
Less 1 Month
0
2
rules are easy to follow as long as you manage your risk well, specifically on the daily drawdown
the rules seem to spread over multiple threads on their website instead of being listed in one document or place so hard to track if anything has been changed or updated
3.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
3.0
Trading Conditions
CEO
Country

GB
Trust Pilot
Date Created
Years in Operation
4.4
912
total reviews
5
622
4
175
3
33
2
9
1
73
4.4
912
15% off + free account of the same size if reaching payout on all challenges
4.4
912
15% off + free account of the same size if reaching payout on all challenges