CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
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RomaniaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
1 month +
6
3
They are on time
nothing so far
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
BangladeshReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
N/A
0
Indices spreads are good, Dashboard design is nice.
KYC issues
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$300K
2 Steps
3 months +
3
10+
Trading conditions and the rules have stayed consistent - they have their own servers and I have not experienced any migrations. Many other firms migrate on a frequent basis, which can be frustrating.
Some prop firms do pay faster (sometimes same day, or 24hrs), Alpha Caputal is a little slower, and could be quicker, however they are reliable, which is what is most important.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
AustraliaReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
Support team
I can’t trade the same strategy for more than 300k capital
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
HungaryReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
Payouts, Support, System
-
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
IndiaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
2
The Credential receiving and KYC process was quite good fast and support team is responsive.
I did kyc three times because they dont accept postal form of document, they need PVC card type of document with good clarity.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
JordanReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
.
the 400 pips spread
1.0
User Friendliness
1.0
Payout Process
1.0
Customer Care
1.0
Trading Conditions
Reason
Breach Reason
Normal Market conditions ( 400 pips spread )
Summary
I had a highly disappointing experience with Alpha Capital Group. Despite providing clear evidence of a trade closing 400 pips away from the actual market price, they refused to correct the issue. This is clear manipulation, as the trade closed hours before the market, where no slippage occurred. Their lack of response and refusal to address the issue caused significant financial loss and stress. Traders, beware.
Documents From Reporter
March 18th, 2025
Hi there, We understand your frustration regarding trade execution, but I want to clarify that Alpha Capital Group does not manipulate pricing or execution. We use third-party liquidity providers, which means we have no direct influence over market prices, spreads, or slippage. Market conditions, including volatility and liquidity, can impact trade execution, particularly around major news events or low-liquidity periods. If you believe there was an execution error, we always encourage traders to reach out to our support team with trade details so we can investigate with our liquidity provider. Please note that all trading conditions, including the potential for slippage and pricing variations, are outlined in our FAQs, which traders are responsible for reviewing before trading with us. If you have any further concerns, feel free to reach out. Kind regards, Alpha Capital Group UK
PortugalReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
3 months +
1
2
What I liked most about Alpha Capital Group was the transparency in trading conditions and the efficiency in processing withdrawals. Order execution is reliable, with no major issues, and the customer support team is responsive and helpful whenever needed. Additionally, the risk management rules are clear, which helps maintain good capital management.
So far, I haven’t had any reasons to point out anything negative about Alpha Capital Group, as my expectations have been met. Their risk management is solid and preserves capital, and the overall trading conditions have been favorable. I feel confident in my experience with the firm up to this point.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
IndiaReviews
4.0
Trader’s Satisfaction
$8K
2 Steps
N/A
0
Their Dashboard
Price High, Spread Higer
5.0
User Friendliness
5.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
FranceReviews
3.0
Trader’s Satisfaction
$0
2 Steps
1 month +
0
2
The communication is good and the trading experience is good in-terms of spread and leverage
Hurdles faced before reviving first payout
4.0
User Friendliness
3.0
Payout Process
4.0
Customer Care
4.0
Trading Conditions
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