CEO
Country

United Kingdom
Trustpilot
n/a
Date Created
Years in Operation
CEO
Trustpilot
n/a
Date Created
Years in Operation
4.4
1106
total reviews
5
774
4
205
3
35
2
11
1
81
4.4
1106
4.4
1106
50% off on Direct accounts
4.4
1106
50% off on Direct accounts
Traders consistently highlight Alpha Capital's tight spreads and fast execution, particularly on XAUUSD, with many noting that trading conditions are among the best in the prop industry. The balance-based drawdown model receives specific praise for accommodating swing traders, and the rules are widely described as clear and straightforward—"follow the rules and get paid" appears repeatedly. Customer support earns strong marks for responsiveness across live chat, Discord, and email, with...
Reviews1106
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NigeriaReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
1
Zero commission, zero swap fee
The payment time should be weekly if possible
3.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
SwitzerlandReviews
5.0
Trader’s Satisfaction
$200K
2 Steps
1 month +
0
3
Good Support and Transingrules.
There's nothing to say
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
Reviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
support
waiting time for funded account for 5 days
4.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$100K
2 Steps
N/A
0
MT5 available, minimum spread and slippage and good prices.
Wait time between passing phase 2 and getting funded account could be quicker.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
United KingdomReviews
1.0
Trader’s Satisfaction
$200K
2 Steps
N/A
0
Payout time within 2 business days.
Unfair breach leaving me without my 200k funded account which makes question the integrity of the firm.
4.0
User Friendliness
4.0
Payout Process
1.0
Customer Care
3.0
Trading Conditions
Reason
Breach Reason
Breach of Max allocation
Summary
I initially had a $200K funded account and a $100K funded account with Alpha Capital Group. However, I suddenly received an additional $100K account out of nowhere. Assuming it was a challenge account from a giveaway (as I sometimes receive free accounts), I didn't think much of it. Turns out, it was actually a funded account—which meant that, through no fault of my own, I unknowingly breached their max allocation rule. This error was entirely on Alpha Capital Group, as I never requested or paid for this extra account. I immediately emailed them to explain the situation, making it clear that their mistake led to my accounts being breached. They investigated and acknowledged the issue, but their "compensation" was to only return $100K of my funded accounts, leaving me unfairly punished for something that wasn't my fault.
Documents From Reporter
ItalyReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
N/A
0
The community they created so all traders can communicate with each other, any problem is solved in an instant in the traders chat. And the fact that you can choose from multiple trading platforms.
Can’t think of anything.
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
South AfricaReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
2
Customer Service is great!
Webiste issues was not good, but that happens.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
United KingdomReviews
5.0
Trader’s Satisfaction
$50K
2 Steps
Less than 1 month
0
1
Easy to follow rules
Slippage can be annoying but its minimal compared to some companies
5.0
User Friendliness
5.0
Payout Process
5.0
Customer Care
4.0
Trading Conditions
PakistanReviews
4.0
Trader’s Satisfaction
$5K
2 Steps
Less than 1 month
0
1
Customer service
Late payouts
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
3.0
Trading Conditions
PakistanReviews
5.0
Trader’s Satisfaction
$5K
2 Steps
1 month +
0
1
No Time Limit for clear account Phases. also these allow to use EA.
Withdraw time is 14 days.
5.0
User Friendliness
4.0
Payout Process
5.0
Customer Care
5.0
Trading Conditions
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